7.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Aug 092021

SS

  • miles
My seatbelt cable broke on 8/9/2021. I put the belt on and as I was adjusting the belts, the belt/cable that is attached to the floor by driver side door broke. I took it to the Chevrolet dealership to get it fixed and I did see that there was a recall on my model, but my VIN wasn-??t listed so the dealership was gonna charge me for the repair. My car has the same issue with the recall but they wanted to charge me to get it fixed even though it was a safety issue! It-??s not my fault that the cable broke! It-??s Chevrolets-??! (NHTSA Recall 16V518) So I-??ve been driving without a seatbelt now for 8 days. The dealership didn-??t even sound concerned that I could have gone thru my windshield if I were in a wreck! Yes, they actually let me leave the dealership without a seatbelt! No more Chevrolets for me!

- Frierson , LA, USA

problem #3

Aug 092021

SS

  • miles
I was in the driver seat. I put my seatbelt on and adjusted the belts and pulled the whole seatbelt out!. I had to drive home without a seatbelt. Pretty scary.

- Frierson , LA, USA

problem #2

Jul 202020

SS

  • 35,000 miles
I was absolutely horrified today when I got into my 2014 Chevrolet Ss and the seatbelt detached from its anchor point in my hand without any warning. From the attached pictures, you can clearly see how fortunate I am to be alive. This has been my family car for the past five years, and just the mere thought that I have been putting my family's life at risk in this car is very upsetting. I am diligent with all maintenance and safety recalls. From the attached service invoice you can see that I brought my car to muzi Chevrolet in needham, MA on 12/27/2016 to have service campaign 15822 performed to replace potentially faulty seatbelt anchor cables. Because safety should always be paramount, I acted on this very serious recall immediately, but I am now left wondering whether the seat belt was replaced with an updated faulty part, or if the recall was ever performed at all. I am the first owner of this 2014 Ss, and was the first owner of a Pontiac G8 GT for 5 years before that. I have always loved these performance cars, but my faith in GM products has been shattered. I now find myself without a car but I have every confidence that you will do the right thing.

- Newtonville, MA, USA

problem #1

Sep 222016

SS

  • miles
2014 Chevrolet Ss. Consumer writes in regards to seat belt replacement part to repair vehicle damaged old model seat belt not available. Recall 16V-518 new seat belt replacement part not yet available. The consumer stated the seat belt was clearly and obviously showing dangerous wear. The dealer informed the consumer, they would replace the seat belt with the same type of seat belt, because the safe replacement was not available. When the consumer arrived at the dealer for her schedule appointment, she was informed the part was not available and the service advisor was trying to discourage her from getting the temporary seat belt replacement. The consumer informed the consumer, the mechanic looked at the seat belt and stated it was fine. The service advisor finally agreed there was wear on the set belt, but the part would have to be ordered.

- Gladstone, OR, USA