The contact owns a 2004 Chevrolet Ssr. The contact stated that when he pulled the handle on the door, the door would not open. The failure became progressively worse. The contact referenced a tsb 050864026 that was related to the failure. The dealer stated that the vehicle could be repaired at the contacts expense. The failure mileage was approximately 8,000. The current mileage was approximately 8,800.

- Essexville, MI, USA

The contact owns a 2004 Chevrolet pickup Ssr. The contact stated he cannot get out of the vehicle on the front right passenger side since the door latch is broken. The vehicle was taken to the dealer and who stated that the parts were order; however, GM no longer makes the parts for that vehicle. The manufacturer stated that they are looking for someone to make the parts. The failure mileage was 34,000.

- Elko, NV, USA

The contact owns a 2004 Chevrolet Ssr. The contact stated that the passenger side door handle failed, which prevented him from opening the door. The driver's side door handle was replaced under warranty on November 22, 2006. The diagnosis found that the door handles were made with defective plastic; therefore, they become permanently inoperable from the inside of the vehicle. The dealer stated that the vehicle was out of warranty and the repair cost was estimated at $377. A report was filed with the manufacturer, but they would not assist with the repair. The contact plans on having the vehicle repaired. The failure mileage was 54,000 and current mileage was 54,300. 4/01/09 the dealer found a broken inner handle bracket. Updated 04/09/09.

- Cloverdale , CA, USA

I can't open the door to exit the vehicle without using the outside latch. The handle is broken and the local dealer states he has to order the latch from the manufacturer. I think this is a safety problem due to having to lower the window for safe exit, or any exit. Where do I go from here?

- Atlanta, GA, USA

Vehicle type: 2004 Chevy Ssr problem/complaint: Interior door latch failure, can't exit vehicle. 1. drivers interior door latch starts to take 3-4 pulls to open door and then within the week the interior door latch completely fails requiring the power window to be opened and the door opened from the exterior door handle. If the electrical system fails in an accident or other reason there would be no way to exit the vehicle. I called my dealer to repair the latch, but he is not sure when the parts will be in.

- Maiden Rock, WI, USA

Drivers side door will not open, cannot exit vehicle in an emergency.

- Fairfield, OH, USA