10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,637 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
: the contact stated while driving 50 mph the vehicle became difficult to steer. The vehicle was driven to the contact's residence where it was determined the power steering pump had failed. The power steering pump was replaced by the contact and the manufacturer was alerted.
- Oak Creek, WI, USA
My vehicle became stuck in the snow. Once I was able to get moving the power steering pump failed. Besides not being able to steer the pump also assists the brakes. I was unable to stop the vehicle from rolling, without putting the vehicle in park. There is a current recall, # 05001, for the same model year vehicle but my VIN number is not within the range.
- Cedar Grove, NJ, USA
While driving 2000, Chevrolet, Silverado and coming off the exit ramp from the highway vehicle lost power assist steering and brakes. This almost have an accident and R vehicle ran off the road. If there would have been a vehicle next to consumer's vehicle he would not have been able to avoid hitting it. When I got the truck back home and started inspecting it to see what happened. Being a licensed technician I found that power steering pump failed. Having access to repair information was able to find GMC recall 205010 concerning the failure of the power steering pump. When contacting taylor Chevrolet and talking to mike in service department was told that the recall did not apply to this vehicle, and to contact GMC customer service. Then I called GMC customer service and was told the same thing. This was the exact symptom that the recall stated, but they told me it did not apply to this vehicle. This failure could have caused a serious accident. Someone should find out how many more trucks were driving with faulty power steering pumps before someone got killed.
- Dearborn Heights, MI, USA
Contact states at low speeds when the brakes are applied the vehicle lurches forward. When going at faster speeds and the brakes are applied vehicle jerks. This happens especially during the winter. The service dealer stated it was the hubs. Consumer adds the recall to replace the steering pump has made the brakes fail constantly at low speed and has caused jerking at high speeds.
- Alpena, MI, USA
I am the owner of a 2000 Chevy Silverado 2500 heavy duty truck [xxx]my truck recently became disabled due to a malfunction of the power steering pump during the course of normal operation. I was returning home from running errands when I realized the truck was suddenly difficult to steer. I attempted to slow down and discovered that was difficult as well. I had no choice but to drive my vehicle home in this condition. I understand that there is currently a recall for certain trucks that contain similar or identical equipment. I have been in contact with customer service and was informed that my truck's VIN is not included in this recall. Following the conversation with a GM representative, I conducted further research. From what I can ascertain, the trucks that are included in the recall have the same hydro-boost system that my truck has. I fail to understand why GM is excluding a truck from its recall that has the same equipment and same crippling malfunction of trucks that have been recalled. I strongly feel that further inquiry is required in this matter. Please reply at your earliest possible convenience. I anticipate that your investigation will result in my vehicle being included in the recall. Thank you for your attention to this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Lebanon, ME, USA
While working on my property, I was driving up a hill in my backyard when my power steering went out while I was passing through the gate of my fence on my property causing me to impact the gate corner post. Because I was in a turn exiting through the fence, I sustained a substantial dent to the left side of my truck bed and to the right passenger door. I jacked the front of the truck, the steering wheel moved freely, no damage to the front end. I called the nearest dealership which was a GMC dealer, they indicated that I probably had a power steering pump failure. I brought it in and they confirmed that the pump had failed. They had to replace the pump and flush the system, and had the drive belts replaced while they were working in the area. Also had the dent on the left side repaired but did not repair the dent on the rh side due to the cost to do both sides.
- Woodstock, GA, USA
The consumer took vehicle to dealer for brake inspection, and was informed that the rotors were completely rusted. The consumer contacted the manufacturer, and was told that warranty expired, and there was nothing they could do. Also, the vehicle had only 37,000 miles since the brakes were serviced, and the rotors were completely destroyed. The brake pads were worn and the front were severely blackened. The power brakes and the power steering pump failed.
- Galion, OH, USA
The power steering pump broke while the consumer's wife was backing out of the driveway. When the part was removed, the mechanic found that the input shaft had broken. The break happened at the weld. The weld was defective and the shaft showed signs of metal crystallization.
- Santa Fe, MO, USA
The power steering pump failed which made the steering and the brakes extremely difficult to operate.
- Stockton, CA, USA
While turning right power steering and brakes failed. No impact reported. The dealer stated power steering pump malfunctioned.
- Syracuse, NY, USA
When making a turn in any direction, the vehicle would lose it's power steering, power brakes, and cause the consumer to shift the vehicle into park in order to stop. There was no warning. The consumer stated the problem was determined to be the power steering pump.
- Fairport, NY, USA
Power assist went out on steering and brakes.
- Waterford, MI, USA
Consumer called complaining abut having problems with steering and brakes. Also stated that while he was driving the vehicle at 35 to 45 mph and lost the power for the steering and at the same time the brakes. Dealer was contacted and stated that the power steering pump broke with a consequence of loosing brake ability dealer fixed the problem under the vehicle warranty.
- Inverness, FL, USA
While traveling at 5 mph power steering and power brakes went out at same time. Dealership examined vehicle and determined that there was a broken shaft in power steering pump that caused a loss of these two power assisted systems. Conusmer states he was advised by dealership that this is a common problem with these types of vehicle's.
- Shingle Springs, CA, USA
The power steering pump controls both the brakes & steering, when the pump goes out you loose both. This has happened twice.
- Blue Eye, AK, USA
Power steering went out/transmission rebuilt/ tires were wearing unevenly/rear springs had to be reinstalled the power steering pump failure resulted in a loss of power assist to brakes causing accident. There were no injuries but the passenger door caved in.
- Columbus, WI, USA
While driving out of the driveway power steering pump shaft broke. Driver was able to drive the truck to dealership. This could have caused damage to the truck or other people being hurt. Power steering pump was replaced.
- Lansing, MI, USA
On 3-Jan-2000, while making a U turn power steering shaft broke in half. Had the vehicle towed to dealership. They replaced the entire power steering pump. On 10-Jan-2000, driving down highway between 60-65mph, steering wheel would vibrate. Took it to the dealer again, andjhe ordered 4 new tires, and had them put on. 3 tires had soft spots which were bad tires. They ordered 3 more tires and had them put on. The tire size P235/75R16.
- Lewisville, TX, USA
- Adams, MN, USA