10.0
really awful- Crashes / Fires:
- 16 / 1
- Injuries / Deaths:
- 16 / 1
- Average Mileage:
- 44,981 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated while driving 5-10 MPH, the airbag warning light illuminated. The independent mechanic was made aware of the failure and referred the contact to the dealer for diagnosis. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 143,725.
- Tucson, AZ, USA
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated that another vehicle in front was making a left, the driver slammed on the brake pedal but the latch failed causing the passenger to go through the windshield during the impact. The driver proceeded to hit a third vehicle that was at a stop sign. The other driver was found at fault by the police. The front passenger seat belt latch failed to restrain and caused the front passenger injuries at the face, arm, and left wrist. The front passenger air bag failed to fully deploy and caused the passengers head hit the windshield. The driver suffered injuries to the stomach. Medical attention was provided to both injured. The police department was present and a police report was filed. The manufacturer was notified of the failure. The contact also wanted to add that tsb seat 10-08-50-003B describes the seat belt failure. The vehicle was towed to the driver's residence. The failure mileage was not available.
- Robinson, TX, USA
The contact owned a 2002 Chevrolet Silverado 1500. The contact stated that the ignition switch was loose. There were no warning lights illuminated. The contact stated that while her daughter was driving approximately 65 mph, she ran off the road and crashed into a tree. The vehicle caught fire. The driver sustained burns and injuries to her ribs, sternum, and pelvic. The injuries were fatal. A police report was filed. The air bags did not deploy. The vehicle was towed to an independent mechanic where the vehicle was deemed destroyed. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. Medical record xxxxxxxxxxxx certification of title no xxxxxxxxxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Hugo, OK, USA
Vehicle was traveling down a state highway when it went off the road, down a short embankment, hit at least 2 trees before coming to rest. The collision was a frontal collision and the vehicle was a total loss. The airbag, however, did not deploy during the accieent.
- West Plains, MO, USA
Driving on roadway and hit a concrete mail box air bags didn't deploy had surgery on my left arm broken left leg fibula had a bowel blockage hit a illegal construction mail box made of concrete blocks and rebar airbags didn't deploy
- Cocoa, FL, USA
I T-boned a mini van that failed to to yield on a turn at 35 mph, my airbags did not deploy.
- Concord, CA, USA
I own a 2002 Chevrolet Silverado 1500. The brakes failed while attempting to stop the vehicle in a 35mph zone. The brakes initially worked and then the pedal went to the floor. I could feel the ABS engage but not stop hitting a vehicle in front of me. When I exited the vehicle I could smell the brake fluid and observed fluid leaking from multiple locations. The air bags did not deploy. The driver of the vehicle sustained injuries. A police report was filed. The vehicle is currently being repaired by the manufactures dealer.
- Rockaway, NJ, USA
The contact owned a 2002 Chevrolet Silverado 1500. The contact stated that the brakes failed while driving downhill. As a result, the vehicle was crashed into a tree. The air bags failed to deploy. The driver was injured and the vehicle was destroyed. The manufacturer was not notified. The speed was unknown. The approximate failure mileage was 100,000.
- Swanton, MD, USA
After exiting the off ramp of I264 in portsmouth, Virginia I sped up to approximately 35 mph and approached the next stop light. Upon applying pressure to the brake pedal no resistance was noted and the slowing of the vehicle was found negligible. I rear ended a vehicle in front of me at approximately 25 mph. Both cars involved in the accident were pulled into the median out of traffic. As I exited the vehicle I noticed fluid dripping from the truck frame at the forward hinge of the driver side door. The dripping fluid was brake fluid. I suspect a ruptured brake fluid line or tube had ruptured which caused the loss of braking power. There was no warning given by the vehicle's computer to warn of low brake fluid because the reservoir was still at the normal level. I believe corrosion of the brake lines was accelerated due to the use of salt treatments on the roads during the winter snow storms that have fallen in the past three years. Luckily nobody was seriously hurt and luckily this did not happen when I was exiting the interstate at a much higher rate of speed. Also the air bag did not deploy upon impact. These are two serious safety issues incurred in once incident to a truck which has less than 70K miles and 12 years old.
- Virginia Beach, VA, USA
On September 27, 2010 while driving a 2002 Chevrolet Silverado 1500 pickup my husband ran off the road and his truck crashed in a ravine. His airbag did not deploy causing him a severe brain injury known as a dai. He spent 84 days in the hospital and had to learn to do everything again. He may never fully recover from this accident completely. Had his airbag deployed I believe his injury would have not been nearly as serious. He was driving down the interstate. Thankfully there were no other vehicles involved.
- Nesbit, MS, USA
The contact owns a 2002 Chevrolet Silverado. While driving approximately 45 mph on normal road conditions, a vehicle crashed into the front of the driver side. The contact was transported to the hospital after sustaining injuries to the head, neck and lip. The ambulance and police arrived and a police report was filed. The air bags failed to deploy with the massive level of impact. There were no warning light indicators illuminated on the instrument panel after the crash. The front end of the vehicle sustained severe damage. The vehicle was towed to a collision center and the vehicle was repaired. The contact had concerns of the safety risk involved. The failure mileage was 40,000 and the current mileage was 55,000.
- Rockford, IL, USA
I hit someone almost directly head on going about 50 mph and my airbags did not go off.
- Wasilla, AK, USA
The contact owns a 2002 Chevrolet Silverado. While driving 30 mph, the contact struck a deer and swerved into a ditch. His chest slammed into the steering wheel and was injured. The air bags failed to deploy and the seat belt did not retract. The driver's side bumper was crushed into the front grill all the way across to the passenger side of the vehicle. The contact called the insurance agent, but no police report was filed. He was the only occupant in the vehicle and the seat belt was worn properly at the time of the crash. There was no maintenance performed on the air bags or seat belt prior to the failures. The contact filed a complaint with GM concerning his air bags and seat belt (complaint number 71-670143505). GM is not taking responsibility for the air bag failure. In addition, no one came out to inspect the vehicle. The failure mileage was 61,752.
- Auburn, CA, USA
While driving vehicle was in a frontal collision, but none of the air bags deployed upon impact. The driver was not injured because they were wearing there seat belts.
- Lancaster, OH, USA
Consumer states that when hit at 55 mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. Dealer notified.
- Morrisville, NY, USA
This vehicle was involved in a head-on collision while traveling at 50 mph. Both the driver side and passenger side air bags did not deploy.
- Odenville, AL, USA
- Minnesota Lake, MN, USA