7.7
pretty bad- Typical Repair Cost:
- $950
- Average Mileage:
- 67,100 miles
- Total Complaints:
- 80 complaints
Most common solutions:
- replace condenser unit (24 reports)
- not sure (20 reports)
- replace A/C compressor (12 reports)
- replace the condenser (7 reports)
- replace hose and add "upgrade" bracket (5 reports)
- replaced hose and added an "upgrade" bracket (4 reports)
This problem may be covered under warranty. Ask your Chevrolet dealer.
So I had this truck up until a week ago. I bought it brand new in 2014. For three summers I had no AC. I have replaced the blower motor and it still cut out and worked part time. I replaced the compressor and it never would take freon for the ac to work. This is on top of all the electrical issues this truck had. I could not roll the window up and down without opening the door on the driver side. If I pushed the defrost button it would lock me totally out and lose all power to the driver door. The rear passenger right door window stopped rolling up and down and stopped acknowledging that it was closed. The radio on a hot day would go blank and take a couple hours to come back on. The rear brake lights had to constantly be changed. It ate tires like candy, NO MATTER HOW OFTEN I ROTATED THEM OR GOT AN ALIGNMENT.
The power outlet on the dash just randomly stopped working one day and never came back to life. For the last two winters or any wet morning the truck would just not start. I would have to disconnect the already CLEAN battery terminals and wait ten minutes for it to start. The fan would stay running this last summer and would not turn off unless I started the motor twice and killed it back to back every time, then because it was running the thermostat would stick and not work until the fan decided to quit.
Oh and one other thing! The straw that broke the camels back... the service anti theft light started coming on two days before I traded it.
On top of all of this I had 4 different mechanics look into the issues and never once could I find a solution.
- Kenna M., Muenster, US
I replaced AC 3 yrs since it was new. I also know 3 others that had to replace their 2014 Silverado Z71.
- randyturner, Hogansville, US
For 3 summers I have had to do without a/c in southern Alabama. Today's temp. 101 degrees. I took the truck into the shop today. This is the first time that I have an opportunity since it went out because 2 years ago when it went out, I was unemployed after an injury on the job and could not afford to get it fixed and make payments. I am now on Social Security Disability and on a fixed income. You can imagine my shock when the tech said it was going to be an additional 1,300.00 to fix the air conditioner condenser. The tech claimed that there was a hole in in condenser. When I sent a question back to the tech ( having to work with a go-between person) I quickly got on the phone and checked with google only to find the masses of people who have had the same problem. When the go-between came back he said the tech claimed that it was because of a bird nest that was built at the side of the radiator and between the grill not even close to the condenser.
I hate being lied to! especially since the nest was built 2 1/2 years after the a/c went out. I can't afford to have this fixed but I was still charged 122.10 and the jerks didn't bother to take out the birds nest which has to be removed from under the truck while it is on a rack. Great service Cooper Chevrolet, Anniston, Alabama. I have a 2nd settlement coming in within the next couple of months and had planned to buy a new Camaro Convertible for the final car that I will be able drive as I have glaucoma severe in the left eye and moderate in the right eye.
- Eddie M., Talladega, US
I have a 2014 Silverado that has had AC problems for about a year. Just had the condenser replaced and I'm praying that is last of the AC problems, considering it has all new parts!! Grrrr...
- Amelia R., Bartlesville, OK, US
This must have been a really common issue because it almost took the whole summer for the parts to come in. The compressor and all hoses around it were replaced with likely a newer version.
- Thomas L., Peterborough, ON, Canada
I purchased this used 11/22/2019. I mentioned the air blowing hot, but they charged it and I thought that fixed it. My bad for not researching the vehicle first.
Took it back in spring of '20, charged again, then last week, (July '20), it stopped blowing cold AGAIN. Took it in for an estimate. 1600.00 and LOTS OF THINGS TO FIX!
I did my research and felt duped! I bought it because I couldn't afford to keep making repairs on my TRADE-IN!
Chevy really dropped the ball here and I read that they did send out warnings to the dealers. This dealer was not a Chevy dealer, I will add. I still think they should have covered it or at least covered it better, since I asked for it to be fixed before I ever drove off the lot with it. Now it's MY problem!
- Kimberlee T., Muskogee, US
AC was repaired 2018. It was still under warranty, AC stopped working again in August 2020. Dealer charged 1200 dollars to to replace faulty condenser. Truck was 2 months out of warranty. Truck is a 2014 Chevy Silverado LTZ. BAH Humbug!!!!!
- Sandra D., Manvel, US
Some days AC works fine, other days just blows hot air. Has a mind of its own.
- ben2014ltz, San Jose, US
Cost of repair was covered on other vehicles using the SAME AC Condensor. GM was absolutely of no assistance. All I wanted to understand was: why was the Silverado and Tahoe excluded? They could NOT provide an explanation!
I have purchased nine new Chevrolet vehicles over the years. The last 2 (a Tahoe & this Silverado) have both been a disappointment. Oddly enough, quality went south once they got tax payer bailout and became the Government Motor Company... Thank you BO.
- R D K., Livermore, US
Just like everyone else, the AC went out. Definitely surprised a car no older than 6 years is acting up. Meanwhile, my 2008 Camry still has AC. Never getting a Silverado again unless I'm offered it for free.
- colonelsanders, Denver, US
REPLACED A AC HOSE AT 60,000 MILES. AC GOT SICK AGAIN. PIN HOLE IN CONDENSER.
- Fred N., Midland, US
I have a 2014 Chevy Silverado 1500. About 6 months ago I noticed the AC started to blow warm air. Over the course of a few days it progressively got worse. I picked up some AC refill at the auto store, and that worked for about a week and it was back to blowing hot air again. This happened like I said six months ago and ever since then I have had to purchase the AC charge at least once a week in order to keep it from turning into a comic tweet sauna in my truck. However over the last week the AC charge is no longer holding oh, I brought it into my mechanic and he said that the leak that was causing the issue got bigger and now it doesn't hold the charge and it must be replaced. Luckily my mechanic told me about the recall on Chevy Silverado 1500 trucks from the years 2014 through 2018 due to a bogus AC hose that used. There are thousands of people just like me who came across the same exact problem with their truck. Unfortunately I found out after I was about $700 into the negative as far as having to get it worked on. I am calling GM tomorrow morning and I am going to bring my truck in first thing so they can fix it. I live in South Florida so you can just imagine what my days have been like when the AC is blowing hot air in a 98 degree summer day with 100% humidity! If you want some advice, do not ever buy a Chevy! It is the worst car / truck I have ever purchased in my entire life. I will never buy another Chevy again
- Thomas S., Delray Beach, US
In California (from Texas) and A/C stops blowing cold or warn, just HOT air. Tried adding sealant and Freon that worked for about 10 minutes. Since then just hot air. Driving back from CA to TX thru the Central Valley, AZ and NM was not fun with temps > 90. I was checking here to see if anyone has had success on getting GM to fix this problem that seems rampant with this model Silverado/Sierra.
Update from Jul 14, 2020: I wrote to GM and received one phone call with a number to call. Called the number over 10 times, every time I was disconnected while going through the menu. Received a letter from Chevrolet with the same useless phone number. Wrote again hoping to get email address to open a dialog.
Update from Jul 14, 2020: Letter sent from Chevrolet states: 'don't hesitate to email us using the Contact Us link at Chevrolet.com'. Have looked for an email address for weeks and there is no email address to Chevrolet. Service Request Number 9-6056036105 from Chevrolet.
FINALLY spoke to a GM rep. Says I have to pay to have Chevrolet tell me the A/C doesn't work. That any coolant leaks out as fast as it can be put in. Have appt. for Monday 20 July 2020 at dealer where truck was purchased new.
Update from Oct 6, 2020: Finally heard back from GM (Chevrolet) after numerous phone calls, email and letters. They essentially said 'DON'T CARE - You bought the truck and any problems are yours. Cost $512 plus hours to have repaired at dealer. Chevrolet (UN) customer care would not even review problem until I took to dealer. So two and a half months and they don't give a crap. Have only owned Chevy P/U since the '60s. Never again.
- Gary E., Spicewood, TX, US
The compressor cracked, looked like it threw a rod out of the side, only 60k miles on this truck, very, very expensive to get fixed.
Of course no warranty or recall and no allowance from GM.
- Steve P., Pearl, US
Okay here's the issue....My AC seems to have it's own mind. There are times when the AC will NOT get cold...then it gets cold....then not so cold. The AC air IS much COLDER on the passenger side blower and NOT on the driver side. I haven't done anything about this because it's an intermittent issue. My AC runs casually warmer on HOT DAYS....which blows.
- Mace Matthew C., Centerport, NY, US
It will kick in once in a while. then shut off all on its own.
- Deborah C., Deford, US
This is our 2nd truck the first one had a leak. In the engine block at 1500 miles ,3 months of wrangling and 2 attempts to fix it / we got a new truck that cost me another $1800.00 ! Then the a/c compressor goes out l have done both but baby this truck , and now one year after paying for compressor the a/c goes out again now it's a hose that's cracked another $800.00 wants next ? I will not buy another Chevy.
- Ron B., Manteca, US
This is starting to become a problem truck ,replaced a/c compressor 1 year ago now the high side hose leaked all Freon out and it cost $800.00. They knew that there was a problem with the hose a year ago, it should have been replaced then.
- Ron B., Manteca, US
new and all these problems, this 2nd time ac has broken and i have only 30000 miles on it , ernest
- Sharon B., Four Oaks, NC, US
I see this is one year of this model I shouldn't have bought. Oh well... I've had this truck since 2015 and had electrical issues along the way, where the radio/dash will spontaneously restart while driving. Recently the A/C went out where the compressor kicked the bucket. I will say that the first 90K miles were great, Not the old girl needs some TLC.
- Eric R., Palm Bay, US