Bought my first "new" truck, 2014 Silverado, the truck rattled like crazy after a few thousand miles, radio started cutting out, a/c would stop working until I would turn the truck on and off again, the seat ripped randomly in one spot after 12-15k miles and I don't carry stuff in my pockets. Took it back several times they changed something to stop the rattling and did an update for the a/c, but the dash and radio still black out from time to time causing me to have to reset a few settings (no big deal). According to the mechanic manager guy the truck performed normal and I cut my seat with something in my pocket. The CEO/Manager of the dealer believes my truck to be a lemon so he had his guy appraise it, but after he never called me back I got frustrated with the whole deal and decided to drive it, I mean it was comfortable and I like the way it rides and looks. WELLL at 69,000 miles the dealer calls about a recall several zillion times until I finally took it in, only to have the truck given back with a quart of oil on the key and steering wheel, extra bolts laying around and a uncomfortable crooked seat. The same freaking guy that said I cut my seat over a year ago said the seat was bent and they would not cover it. Oh no he didn't ! I called the CEO and reminded him of my situation over a year ago and he is supposed to be checking on replacing the truck again and I told mechanic manager guy to fix my seat and explained to him about his crap a year ago and the same crap now. It's in the shop now because they found a bulletin saying the seat may be crooked after the recall work..really? It don't look good for the home team.
Bought my first "new" truck, 2014 Silverado, the truck rattled like crazy after a few thousand miles, radio started cutting out, a/c would stop working until I would turn the truck on and off again, the seat ripped randomly in one spot after 12-15k miles and I don't carry stuff in my pockets. Took it back several times they changed something to stop the rattling and did an update for the a/c, but the dash and radio still black out from time to time causing me to have to reset a few settings (no big deal). According to the mechanic manager guy the truck performed normal and I cut my seat with something in my pocket. The CEO/Manager of the dealer believes my truck to be a lemon so he had his guy appraise it, but after he never called me back I got frustrated with the whole deal and decided to drive it, I mean it was comfortable and I like the way it rides and looks. WELLL at 69,000 miles the dealer calls about a recall several zillion times until I finally took it in, only to have the truck given back with a quart of oil on the key and steering wheel, extra bolts laying around and a uncomfortable crooked seat. The same freaking guy that said I cut my seat over a year ago said the seat was bent and they would not cover it. Oh no he didn't ! I called the CEO and reminded him of my situation over a year ago and he is supposed to be checking on replacing the truck again and I told mechanic manager guy to fix my seat and explained to him about his crap a year ago and the same crap now. It's in the shop now because they found a bulletin saying the seat may be crooked after the recall work..really? It don't look good for the home team.
- Anthony T., Montgomery, US