The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while doing an oil change, the contact became aware that there was rust coming from the fuel tank to the back of the fuel tank. The fuel pump had been leaking fuel. The contact replaced the fuel pump and while removing the bed of the truck, there was rust on the bed of the vehicle. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.

- Logan, OH, USA

I have a 2014 Chevrolet Silverado 1500, covered by multiple Technical Service Bulletins regarding issues with premature frame rust due to a manufacturing issue. During the Factory Warranty Period, Chevrolet did not acknowledge or repair the issues noted in the TSBs. A 10 year old truck, with 81k miles on it is no longer safe to operate due to extensive damage to the frame from Chevrolet failing to fulfill their own commitments in resolving this issue. There has been no abuse or failures by myself as the owner that would result in the current unsafe condition. Due to this being an extremely widespread and known issue, this must be further investigated and upgraded to a full recall. Without a full on recall, unsafe vehicles will continue to be utilized on roadways, causing safety concerns to owners, passengers, and others on the roadway. Chevrolet has just refused to repair the damage due to the expiration of the factory warranty period. The vehicle was in possession of Chevrolet several times during the warranty period, but the resolution and repair was not completed. Per the TSB, this was to be completed and Chevrolet acknowledged the issue. Since not all dealerships have the ability or willingness to address this concern, Chevrolet must be put as the responsible party through a recall to rectify this, allowing owners to drive safe vehicles.

- Vineland, NJ, USA

I bought this vehicle used, in February of 2019. Everything about the vehicle was checked and in very good shape. Approximately a year ago, early 2023, I was told that a bit of coating had come off the frame and was beginning to rust excessively. In January of this year during a dealership visit for repairs I was shown an area of the frame that looked like hunks of rust had fallen of, and then I was told this will turn into a major problem. My most recent visit, on March 21, 2024, I was again informed about the frame rust and was shown not only the rust problem, but large cracks in the frame that could not be repaired and is a major safety issue. I find it hard to believe a ten year old vehicle with 89455 miles can be beyond repair without this being a manufactures issue !

- Hinsdale, NY, USA

I am the owner of a 10 year old Chevrolet Silverado 1500 with less than 82000 miles. Chevrolet has Service Bulletins out regarding frame rust, but I was unable to have a dealership repair the surface rust for the 7 years I have owned the truck. My frame is now rusted out to the point it is not safe to operate and will cost over $15000 for Chevrolet to repair since the Service Bulletin was not resolved during the visits to dealerships for service during the Factory Warranty Period. My truck has never been abused. As Chevrolet stated in [XXX], this may be a result of a manufacturing issue. This issue is beyond a cosmetic issue and does affect the safety of the vehicle, the driver, passengers, property, and people around. This issue is not isolated to me and my truck, but many others. Thanks to this not being looked at as a safety concern I am now left without a safe method of transportation. Frame rust and deterioration needs to be upgraded to a recall, just as Toyota. The frame build is similar so has the same results. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Vineland, NJ, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Truck failed state inspection because the frame had rust/corrosion holes in. Frame has been replaced @ this time & the old frame was scrapped. How was your safety or the safety of others put at risk? Due to the rotted/rusted frame the reliabilty & safety of the vehicle was compromised & could have resulted in injury, accident or death Has the problem been reproduced or confirmed by a dealer or independent service center? Independent garage verified the defective frame & replaced it w/a new frame. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? After having the frame replaced the vehicle now passed the required state safety inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Some surface rust was visible on the frame but it was not discovered to have rotted holes through until the underside was looked @ for the state safety inspection. It should also be noted that Chevrolet was contacted & provided the same documentation attached within. Chevrolet DENIED any re-imbursement due to the following: "After further review by our GM Reimbursement team, the vehicle is not eligible for a repair reimbursement due to the repairs being performed at a 3rd party. Also the vehicle is outside of the bumper to bumper warranty it would have been covered under by age and mileage."

- White Haven, PA, USA

My roof has started leaking recently in the back part of cab.

- Falmouth, KY, USA

The frame is completely rusted out. Parts are falling off of it, it rusted under the factory wax rust preventive coating. the abs system will brake the truck on its own without any warning lights.

- Canton, OH, USA

The 2014 Silverado I own the frame is rusting through already! Only 168,000 miles and cleaned and maintained very regularly and the frame is rusted so badly its almost scary to continue driving! My 97 Silverado the frame is still solid as can be with almost 400,000 miles on it and my 10 year old truck with half the miles the frame is shot already? Unacceptable!!

- Clarissa, MN, USA

The frame has rusted to the point that expensive repairs are needed for a truck that's 9 years old. The problem started around 2020, at 120K miles. I already had the gas tank crossmember replaced, only to now have the rear crossmember rust out including the rear of the tailgate. The rear strut is now hitting the bed compromising the performance of the suspension. When the rear strut mount broke, it caught the rear body harness and cut two cables that caused the traction control to shut off while I was driving. I attached pictures of the damage.

- Naugatuck, CT, USA

Brought truck in for a NYS inspection and it failed due to rust and cracked frame. While it was still on the lift the frame collapsed and the back end fell off the lift. Luckily nobody was under it. This seems to be a common issue on many of the Chevy forums. Something needs to be done before failures like this happen on the roads.

- Fayetteville, NY, USA

Paint peeling all over vehicle

- Wilmington, NC, USA

Damage to fuse panel and front left speaker on driver side dash. The Antenna on top of the trucks cab has a known issue to leak. And has leaked down the front left column on top of the fuse panel causing corrosion and damage to electrical components. No evaluation has been done by a certified technician for damage. But available for evaluation per request. No warning lights present.

- Crawfordville, FL, USA

Paint adhesion issues. Paint flaking. Upon internet research, these issues are common with this body style truck.

- Paoli, IN, USA

Paint peeling off cab.

- Wake Village, TX, USA

Rust accumulation is very extreme

- Staten Island, NY, USA

The paint on the rear passenger and driver doors is peeling off. Looks to me that it's a bad batch of paint. It's peeling off on the same location on both doors and this wasn't caused by rock chips or any type of impact.

- Redmond, OR, USA

Peeling/flaking paint passenger rear door on the post nearest the rear of the vehicle. The truck is white. 2014 50K miles garage kept. Will search the vehicle for more paint issues.

- Missouri City, TX, USA

The paint on the top cab is peeling and the door locks stick all the time.

- Modesto, CA, USA

Paint on rear driver side door started to peel away with not damage to the body or primer. GM customer service stated that this was not covered, and that I would have to have a local dealership repair this at my own cost.

- Sobieski, WI, USA

Driver lost control of his vehicle for no apparent reason and struck an oncoming trailer and ultimately lost his life. The vehicle was totaled but still on our possession.

- Mcallen, TX, USA