The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and activating the rear defroster, he observed smoke coming from the rear defroster and filling the interior of the vehicle with smoke. After a visual inspection, the contact stated that the rear defroster appeared to be hot, after which the rear window shattered. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear defroster had experienced an electrical short, resulting in a thermal event. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192265660. The manufacturer was not notified of the failure. The failure mileage was 138,000.

- Franklin, WI, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact started the vehicle with the key fob. The contact stated there was an electrical burning wiring odor before the rear window shattered. The dealer was contacted and stated that the vehicle was previously repaired under an unknown recall. No additional assistance was provided. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was 41,000.

- Southgate, MI, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the remote start feature on the key fob was used to start the vehicle, which then automatically activated the window defroster. The contact stated that while driving at an undisclosed speed, there was smoke coming from the rear passenger's side window, and then a loud explosion was heard. Additionally, a strong fuel odor was detected while entering the vehicle. The rear passenger's side window shattered; however, no glass fell from the window. There was no impact on the rear passenger's side window that could have caused it to shatter. The vehicle was taken to the dealer, where it was determined that the rear passenger's side window needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 66,000.

- Glens Falls, NY, USA

A/C no longer works. Understand this to be a common problem with this vehicle. My truck has 60,000 miles.

- Yakima, WA, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the air conditioning unit emitted hot air inside the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air conditioner condenser needed to be replaced and that an elbow hose was leaking fluid. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 68,000.

- Ulster, PA, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the defroster failed to operate correctly. The failure occurred without warning. The vehicle was taken to thompson Chevrolet (3960 N ubly rd, ubly, mi) where it was diagnosed that the air conditioner condenser was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified and did not assist. The failure mileage was approximately 111,274.

- Ubly, MI, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated the defroster failed to operate correctly. The failure occurred without warning. The vehicle was taken to thompson Chevrolet (3960 N ubly rd, ubly, mi) where it was diagnosed that the air conditioner condenser was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified and did not assist. The failure mileage was approximately 81,742.

- Ubly, MI, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vent control functions failed to operate for the air conditioner during extremely high temperatures. The dealer (john sauder Chevrolet of new holland, 875 w main St, new holland, pa 1755I, (717) 723-9966) was contacted and diagnosed that the condenser needed to be replaced due to an internal leak. The manufacturer was made aware of the failure and stated that the condenser was on a national backorder. The approximate failure mileage was 75,000.

- Philadelphia, PA, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving unknown speeds, the air conditioner was activated but only hot air was felt coming through the vents. The vehicle was taken to an independent mechanic who informed the contact that the air conditioner condenser needed to be replaced. The vehicle was not repaired. The local dealer was not contacted for diagnostic testing or repairs. The manufacturer was notified and opened case number: [xxx]. the manufacturer referred the contact to NHTSA. The failure mileage was 95,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richmond, VA, USA

S10 appropriate handling - copy of a letter to General Motors chairman and chief executive officer mary T. bara expressing dissatisfaction with his current Chevrolet vehicles. The consumer stated the air conditioner compressor failed at 46,450 miles, 3 years after it was purchased.

- Live Oak, FL, USA

I own a 2014 Chevy Silverado. VIN: [xxx]. the ac stopped cooling. One day it was ice cold. The next day it blew hot air. I talked to my dealer and they say that it's a know issue and that GM issued a tsb for repair guidelines but have yet to issue a recall. They say the repair is between $1000 and $1800. They said I could get a refund if a recall is issued later on. They said they would look up the tsb number for me, but have not yet to given it to me. Looking at multiple forums I see many owners have the same issues. Several say they got the issue repaired and their paperwork stated "performed pit5337". most threads mention that this is a known mfg flaw with the hose bracket for this model. The flaw allows the hose fitting to crack over time. It appears that GM includes a support bracket with the new hose as part of the repair. That replacement bracket is GM23264893. I have an appointment with my dealer to have my vehicle checked to confirm that my issue is caused by this flaw. The did say that they have had 8 vehicles in for this repair. The dealer is ray Chevrolet in foxlake, il. 847-537-3300. Once I saw how many hits I got on my google search for this issue, I was shocked that there is still no recall. Please help. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Round Lake, IL, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving various speeds, the window defogger was not operable. The dealer diagnosed that the condenser unit was leaking and needed replacement. The vehicle was not repaired due to the fact that the parts were on back order. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000.

- Stedman, NC, USA

I noticed that the heater doesn't work in the truck when it is cold outside. Today it is 23 degrees and it didn't work. Seems the lower the speed of the fan the warmer the air is. It actually warmed up in the truck while driving when the fan speed was off.

- Argyle, TX, USA