Driving the truck, a nut fell against my foot. I pulled over and looked underneath to where this Nut could have come from. I realized that the brake pedal was very loose. I did a Google search to see what break pedal Nut could have loosened and Fallen off. I identified that there was a recall for the brake pedal pivot nut on these trucks. From that, I looked up to that section and found that the nut did indeed come from that part. I called the local Chevrolet dealership and they informed me that my VIN number was not part of that recall list. It is obvious that General Motors left the numbers off of that recall for vehicles that are still being affected by that problem. I called General Motors customer service and spoke to Brandy at customer service and she was not willing to help and only told me to contact this government agency. In order to prevent fatalities of innocent lives, I am reporting this.

- Lincoln, CA, USA

Brake pedal bolt came loose and fell off. Brake pedal was difficult to use. There was a recall for this issue on 2015-2016 2500 and 3500 series trucks but not 1500 series. I have a video of the brake pedal condition but it will not let me upload it.

- Murfreesboro, TN, USA

I am the original owner of a 2015 chevrolet silverado 1500. The vehicle's brake vacuum pump has failed, resulting in a sudden, significant loss of power braking assist. This requires excessive pedal force to stop the vehicle, creating an immediate safety hazard and increasing the risk of a crash. General Motors previously issued special coverage adjustment N192210240 ( or N182202780 ) to address this specific component failure, extending warranty coverage to 10 years or 150,000 miles. I never received notification of this coverage or the potential safety defect. The dealership has confirmed the vacuum pump failure but denied coverage because the 10- year window has recently expired. I contacted GM Corporate on 12/16/2025 and 12/17/ 2025 they declined GoodWill Assistance. I believe it is unreasonable to deny coverage for a know safety defect on a vehicle owned by the original purchaser who was never properly notified of the extension on N182202780.

- New Castle, DE, USA

I pulled into a parking lot, and into a parking spot. I put the truck in reverse to back up and straighten the truck, when I started to pull back in the brake pedal became hard to press. I had to stand up on the brake pedal to keep from hitting the car parked in front of me. It also happened another time while backing out of a parking spot when someone walked behind the vehicle, and I had to stand on the pedal.

- Hodges, SC, USA

Vacuum pump for brakes. My brake pedal get hard

- Dallas , TX, USA

Vacuum pump failed causing an anti-lock brake failure and destroyed all my brake pads and rotors. General motors and the dealership are only covering the vacuum pump, but require me the customer to pay for the brake pads, rotors, and installation fees. GM had the dealership perform 3 days of testing to verify that it was the vacuum pump. I was hauling a camper with my truck when it failed with my 2 young children inside and the truck ground to a halt while shaking violently scaring my children. I had to have the vehicle towed due to how dangerous the issue was.

- Hermitage, TN, USA

Unknown : vehicle vacuum pump for Braking assistance causing the vehicle to not be able to stop possibly crashing.

- Wayland, MI, USA

GMC knows there is a problem with the Vacuum Pump Assembly/Belt Kit and are refusing to recall it. The breaks are harder to press (see attachments) and the alarms are constantly dinging. My truck has less than one hundred and fifty miles and I bought it 12/07/2015, they have a special warrant on these vehicles but will not honor it. This is dangerous not to have the proper breaking power.

- Bay Springs, MS, USA

-Vacuum pump malfunction. Not available, has already been repaired. Found out after the fact there had been a recall on 2014-2018 vacuum pumps. Mine had not been included in the recall, yet here we are. -While pulling into a parking spot, as I was slowing down/braking the pedal went to the floor, truck accelerated went over a parking barrier, sidewalk and hit a tree. If I had not hit the tree, I would have driven into the side of the building into people doing cardio or if someone had been walking in front of me, I would have hit them. Seeing an orthopedist on June 10 for right hip and knee pain as leg was fully extended on impact. -Quality GMC Collision/Service tested/drove the car and it didn't happen. Service ran diagnostics and it happened then. Highlighted in yellow on repair invoice. -Quality GMC Collision/Service. don't know if an adjuster looked at it or not. Quality did file a claim for it though. - There was no warning, indication, message, problem before this happened. My brakes were were working and then they weren't.

- Albuquerque, NM, USA

Pulling forward in my driveway and my breaks went stiff

- Albany , GA, USA

I received the recall notice and then the special warranty notice, fall of 2019. I took my vehicle, which was experiencing the braking issues described in both notices, to Nereson Automotive in Detroit Lakes, MN. I did call ahead & had an appointment and informed them of the letters and the problems both on the phone and in person when dropping the vehicle off for repairs. After they called me and told me they made all the repairs and had the vehicle in good working order again, I picked up my 2015 Chevy Silverado High Country (approximately 107,000 miles) and while still on the lot I experienced the same braking issues. At that point I just figured it was something that I would have to deal with. After almost 5 years of dealing with the intermittent annoyance, I started doing some research on how to fix it myself and came across a mechanics instruction on how the recall and special warranty was supposed to be performed. I called them back and scheduled another appointment pointing out they were supposed to replace the vacuum pump in 2019 and I informed them (Ty) the radio and DIC on my truck would randomly change menus and stations and wanted them to reflash the computer system (which they did not do, and also charged me over $150 for a bogus diagnostic fee afterward). After I dropped my truck off for repair (again) (approximately 158,000 miles) I received a call and they said the special warranty is expired because I was approximately 8,000 miles over the extension. I informed them I had brought them the truck in 2019 to have the issue fixed and they did not fix it under warranty at that point. They said there was nothing they could do to help fix this important SAFETY RECALL. Now, I have complete brake assist failure and a dealer that seems to be ignoring the recalls and cutting corners. I called GM Customer Service and they said I have to work it out with the independently owned dealer. I called back yesterday (XXX) and they still refuse to fix the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

- Hawley, MN, USA

Low speed brake failure sometimes

- Pendleton, IN, USA

Vehicle shuts off when stopping. Everything goes dead. It will eventually start again, but very annoying. What happens when it shuts off going down the highway? No power steering or power brakes, that's what!

- Fond Du Lac, WI, USA

The trailer braking system keeps chiming and going on and off ever 1-2 sec. Detracting and over rides all other information on screen. Including speed. Has been happening for months and now consistently.

- Ithaca, MI, USA

the brake booster stop working or shortated out and broke the belt now the brakes are hard to push while i was driving

- Jefferson City, MO, USA

At 10mph to 30mph every other week I will get a sudden brake lock up and release for a split second. There are no codes that get thrown, it is very dangerous... being a disabled veteran, I did check is it says all my recalls have been done but I don't think they were done right.

- Columbus, IN, USA

While in a drive thru moving up slowly to the next spot brakes became hard and had to put a lot of force on the brakes to make vehicle slow down and stop. I thought I was going to hit the car in front of me but luckily stopped within a few inches. Took it in to get serviced and mechanic said brake system checked out to be good. That was 2 years ago. This last week I was backing in a boat in the water and the brakes became hard to push and was not slowing the vehicle down. I had to put on the emergency parking brake in order not to go in the lake with the truck. It was a very scary situation with my small nephews in the back seat. I was able to drive the truck back 10 homes from Canada. This appears to be a requiring issue from complaints on this make and model of truck.

- Hortonville, WI, USA

Truck has issues breaking at very low speeds such as drive thrus ect. Zero issues at driving speeds. I see there is a recall for this issue on silverados between 2014 and I believe 2018 that had to do with a vacuum pump or similar issue that caused breaking issues at low speeds. For some reason my truck is not included in this recall but is having the same issues.

- Pittsburg, KS, USA

Mi camión está marcando un problema de servicio del sistema de freno de remolque y amanece con la batería baja y cuando voy conduciendo la mayoría de tiempo se pone muy duro el pedal del freno y hace un ruido muy raro cuando freno y también cuando acelero truena cómo si trajera un Fierro suelto en el motor

- Chicago, IL, USA

Braking system has been a problem for a long time. The vehicle was taken to a local repair shop. There the mechanics replaced the front brake pads and rear brake pads. We continued to have problems with the vehicle. We were not aware of the recommendations till recently so we took the vehicle in to dealer. Mileage was 169201. The brakes were first inspected 6-29-22. The mileage at that time was well below your cutoff of 150,000 miles or 10 years. The dealers handling of this does seem unreasonable. This is my husbands vehicle I really dont know exactly what happened and what dates. While backing up his trailer has been a problem several dents on the side of it shows braking problems. I think $1900 is extreme to repair what your company is well aware of is a problem. Your customers should have been notified this was possible rather than leaving them to figure out where to have it checked. I hope this will convince your company to do what is right. That will determine what vehicle we will purchase next.

- Jennings, LA, USA