The failure occurred in the rear sliding window defroster electrical system, specifically at the left-side electrical connection of the power sliding rear window. The component overheated and ignited, causing fire damage and shattering of the rear left portion of the window. The vehicle and damaged components are currently available for inspection upon request. The defect resulted in an active electrical fire during normal vehicle operation (remote start while warming up). This posed a serious risk of vehicle fire, injury to occupants, and potential spread to nearby vehicles or structures. As a firefighter, I recognized the danger and immediately shut off the vehicle and ventilated it; without trained action, the incident could have resulted in a total vehicle loss or more severe consequences. Yes. Copeland Chevrolet in Hudson, Massachusetts inspected the vehicle and confirmed that the damage was consistent with the known defect in the rear sliding window defroster system, consistent with GM Customer Satisfaction Program XXX. The vehicle has been inspected by an authorized GM dealership (Copeland Chevrolet). No police or insurance inspection has occurred to date. No warning lamps, messages, or prior symptoms were present. The failure occurred suddenly and without warning during normal operation while the vehicle was warming up using the factory-installed remote start. This is a known defect acknowledged by GM under Customer Satisfaction Program XXX (which expired in 2022), which described overheating and fire risk in the rear sliding window defroster electrical connection. That program was limited by state and excluded Massachusetts, so I was never notified despite identical risk. This same defect is currently the subject of an active safety recall in Canada, where it is treated as a fire hazard requiring corrective action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Southborough, MA, USA

Vehicle has electrical issues with headlamps flickering and power steering loss (which is electronic) at lower speeds. Power and radio intermittently cut out momentarily and on occasion a "stabilitrac loss" warning flashes. Looking online, many consumers experience this issue which appears to be due to faulty ground or battery connections and many have reported complete loss of power at highway speeds resulting in accidents. This appears on several Chevrolet vehicles, but especially on the Silverado and GMC Sierra 2014-2017 models. I am very surprised a recall has not been issued yet for this very dangerous and potentially fatal issue.

- Bristol, CT, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the instrument cluster started flickering, and the vehicle stalled. During several failures, the check engine warning light illuminated, and during other failures, there was no warning light illuminated. The contact stated on several occasions that the vehicle restarted independently. The failure was an intermittent failure, but was a recurring failure. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

- Huger, SC, USA

When my windows are up the heater whines, now yesterday the rear window blew out, I-??m being told it is a known issue with the 2015 Chevy Silverado, I saw it was recalled and fixed in 2020, obviously the fix did not work and now my truck is a fire danger.

- Minot , ND, USA

I was driving down the road like normal then for a second smelled a burning smell then my back window (power sliding) drivers side just exploded and completely shattered.

- Plymouth, MI, USA

My rear window defroster circuit started overheating causing my window to shatter.

- Warren, OH, USA

I have had a problem with the theft deterrent system which, shuts the truck down and issues a message saying "turn the driver side window down and then up". After 5 minutes the truck starts back up by itself? This has occurred sitting in Popeyes drive thru line in August 2024 in Benton Harbor, Mi. This has occurred 3 times in the past week, 09/25/25 driving on Garrett road it shut down during the entry into a "s curve" 09/26/25 driving into my drive way 09/28/25 driving into my drive way Took the truck into Wimberley Chevy dealer and they searched for error codes and checked some of the ground wires not connected properly and found the negative cable on battery was ok. I don't know if any other wire connectors were checked, however I have had this before and the dealer said they would have to keep the truck as it may take quite some time in confirming all connections were good. the service manage of LeValley Cheverolet stated that they would require a $1,000 deposit for them to start looking into the problem and again require another $1,000 deposit to continue and then another etc. I will not drive my truck on any major highway or in any very busy large city for fear of having a return of another shutdown and no place to pull into as I was only coasting when I entered the "S curves" and had space.

- Dowagiac, MI, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the door locks were independently locking and unlocking, and the hazard lights were flashing intermittently. The contact stated that the interior lights and the headlights were activated without the contact using the key fob or manually turning the lights on. The contact stated that the 12-Volt battery and alternator were replaced, but the vehicle still experienced electrical failures. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the door lock actuator and the wiring harness needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.

- Alabaster, AL, USA

Windows motor shorts out. If driving vehicle cuts off in order for window motor to reboot. Once you cut back on, error code tells driver to role window down and then back up.

- Baltimore, MD, USA

Experienced a problem with electrical theft deterrent system and it shut the vehicle off while driving. I tried to start the vehicle and nothing happened except it said theft deterrent system. I took the key out tried starting again and it turned over immediately. The dash said theft deterrent and I clicked dismiss but the dash icon (a car with a lock light) remained on. I then drove 11 miles home. I turned on my directional proceeded to brake upon approaching my driveway. As I attempted to turn the steering wheel the vehicle completely shut off. The info system stating theft deterrent active. I lost power steering and brakes. I needed to press the brakes with great force because the vehicle was headed towards the sidewalk and a road sign. Steering was virtually unresponsive. Vehicle stopped as the tires reached the curb and approximately 1 ft from the sign. Placed vehicle in park and started it back up. Pulled into my driveway and the info system stated I need to roll the drivers window down and the up to deactivate. I have checked all battery connections are intact and tight. The battery, starter and alternator were all checked and fine. I have no idea what caused this dangerous behavior. The incident happened on MA Rt. 126 988 S. Main st Bellingham MA 02019

- Bellingham , MA, USA

On 5 separate occasions during the last week my truck steering wheel became difficult to steer while executing a slow turn and then I lost all power almost causing me to crash. After my vehicle stopped I was able to restart it. I took my vehicle to a repair shop where they were unable to find any codes indicating a problem and suggested taking it to a dealer. I was able to find many people posting similar issues online and a service bulletin PIT5405C from January 2017. 2015 to 2017 Silverados were impacted according to this bulletin. When I contacted the Chevrolet Service department they could not find a recall for my vehicle.

- El Paso , TX, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the gauges on the instrument cluster were fluctuating, and the power steering warning light and the stabili-trak warning light lights were illuminated. The contact pulled over to the side of the road and allowed the engine to cool down. The contact stated that upon restarting the vehicle, the vehicle responded as needed. The contact stated that the failure had been occurring mainly in hot weather. Additionally, the contact stated that if the vehicle was not pulled over to the side of the road until the vehicle cooled down, the vehicle gradually lost motive power. The contact stated that the failure had been occurring intermittently. The vehicle was taken to several independent mechanics, where the failure could not be duplicated. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V586000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

- Connersville, IN, USA

I remote started my vehicle about 5 minutes prior to getting in. After I got in and placed the key in the ignition, I started to smell smoke. I see in my rear view mirror the entire cab of my truck started to fill with smoke. When I turned my head around the interior of my rear window was on fire and my entire truck cab filled with smoke. I get out of the vehicle and immediately try and look for help as the fire was inside of my vehicle and the smoke smell was overwhelming. The fire then died out and the driver-??s side pane on the rear window then shattered. I am now left with a shattered window and a vehicle that is left with unknown damage from a fire inside the pane. After going back and forth with a dealer that contacted Chevy for me, they determined there was no recall for the vehicle. Further research showed that this incident happened one other time in March of 2020 and was repaired once and the original recall was cleared. Chevy states that they have already repaired it once and are not liable to fix it a second time. This is a huge safety hazard and I am left questioning the integrity of my vehicle and the safety after what unknown damage has been done.

- Oshkosh, WI, USA

Vehicle shuts off when stopping. Everything goes dead. It will eventually start again, but very annoying. What happens when it shuts off going down the highway? No power steering or power brakes, that's what!

- Fond Du Lac, WI, USA

I heard a sharp click like metal on metal, then I lost all power from the engine. I was on the highway close to rush hour and I was trying to move to the right side of the road and get off on the shoulder, the engine would start long enough to get off the road and then that was it. The engine was dead. I called for a flatbed tow truck through my insurance. I had no idea as to what had happened. However, I have read many reports of engine failure concerning the 5.3 v8 engine which I have. The Chevrolet Silverado 1/2 ton pickup was towed on a flatbed truck to Chevrolet, They found that the engine had dropped a valve in the #7 cylinder and some rocker arms, etc also had broken. The final billing was $7092.89 I was in traffic going around 60mph when the engine died and put me in an emergency situation. This could have caused a wreck. Several warning lights came on because of a dead engine. I do not believe any rep. has inspected the parts as this has become a common serious problem, it is all over the internet however I have not seen a Recall at this time. I sincerely believe GM should be responsible for this as it has been happening for years and years. Thank you for listening

- Basehor, KS, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that after his wife had activated the remote starter, the rear defroster began emitting a burning sizzling sound, overheated, and short circuited, causing the rear windshield to crack. The contact became aware of Manufacturer Communication Number: N192265660, NHTSA ID Number: 10171416 (Power Train, Electrical System). The dealer was contacted, and it was confirmed that the vehicle was not included in the TSB or recall. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the vehicle was not included in the Manufacturer Communication Number. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 103,267.

- West Chester Township, OH, USA

While driving I loose my power steering, most of my electrical systems shut down including the radio, driver information center, AC and the stability control system. I get a quick dash warning light that says stability rack and it goes off. Issue mostly occurs while making turns making it hard to steer the vehicle

- Egg Harbor Township, NJ, USA

Mi camión está marcando un problema de servicio del sistema de freno de remolque y amanece con la batería baja y cuando voy conduciendo la mayoría de tiempo se pone muy duro el pedal del freno y hace un ruido muy raro cuando freno y también cuando acelero truena cómo si trajera un Fierro suelto en el motor

- Chicago, IL, USA

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that on several occasions while the vehicle was parked with the door ajar, there was no warning chime alerting the driver that the door was opened. The contact also stated that when both turn signals were activated, there was no audio warning. On other occasions, while driving at various speeds with the turn signals activated, there was no audio warning. Additionally, on several occasions, while driving at various speeds, the seat belts were not engaged and there was no warning chime alerting the driver of the issue. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 14V301000 (Electrical System, Seat Belts). The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.

- Gulfport, FL, USA

Used the remote start feature to warm up my truck (automatically turns on rear defrost). Upon entering the vehicle I could smell smoke. While driving I turned around and noticed smoke pouring from rear window. I turned off the rear defrost and the window exploded! I contacted the dealer and they claimed the recall had already been completed and they could not assist me.

- Saint Ignatius, MT, USA