9.1
really awful- Typical Repair Cost:
- $4,770
- Average Mileage:
- 87,000 miles
- Total Complaints:
- 28 complaints
Most common solutions:
- replace transmission (18 reports)
- rebuild the transmission (6 reports)
- not sure (2 reports)
- rebuild with better parts and better torque converter (2 reports)
This problem may be covered under warranty. Ask your Chevrolet dealer.
THIS IS THE SIXTH SILVERADO THAT I HAVE LEASED OR OWNED. NOW THAT I AM RETIRED I DO NOT PLAN TO REPLACE IT IN THE NEXT COUPLE OF YEARS SO I SUCKED UP THE COST FOR REPLACEMENT. INTERESTINGLY I CALLED AN INDEPENDENT TRANSMISSION SPECIALIST AND TOLD HIM I JUST CAME FROM THE DEALER WITH THE BAD NEWS THAT I NEEDED A NEW ONE. HIS RESPONSE BEFORE I TOLD HIM WHAT VEHICLE ...." LET ME GUESS....IT'S A 2018 SILVERADO." I SAID IT WAS A 2016 AND HE SAID HE'S DOING ABOUT 8-10 A MONTH 2016-2019, WITH 2018 THE WORST.
- Chris R., oxford station, ON, Canada
As I was driving down the road today (05/30/2023) with no lights, no warning, no anything my transmission FAILED. I have a 2016 Chevy Silverado 1500 4x4 with 86660 miles. I had to have my truck towed. I had it towed to the nearest dealership so it could be checked out. In the process of waiting for the tow truck, I decided to do some research. It appears that this is an ongoing issue that these trucks have and Chevrolet will not take responsibility for it!! A few hours later, I get a call from the dealership and the guy explains to me that I need my transmission replaced because the torque converter imploded and sent metal all throughout the transmission which obviously caused it to ultimately FAIL. I even made the comment to the guy (not his fault - he just works there) that this is apparently a known issue with this and he said yes it is, so even the service department is aware. He then tells me that with taxes, it will be $6475.85. Obviously, I am going to shop around, but ultimately this is ridiculous!
- Holly C., Lillington, NC, US
I was traveling to Cabo San Lucas from San Diego and I made it about 4 hours from la Paz in the middle of the nowhere and all of a sudden there's a transmission warning on my dash. I pulled over for around 40 minutes and turned off the engine to see if I let it cool off the warning light might go off. When I restarted it the warning light was gone.
Around 15 minutes later no transmission. Gas pedal down and zero power. Glided to the side of the road in a lucky spot as it is a 2 lane road with a lot of semi trailers. Waited 6 hours for a tow and got it to the dealer in la Paz. While my truck was in the shop I tried ordering the transmission and while I was waiting for the delivery Chevy raised their fee for themselves from $1,000 to an additional $2,000 for the mark up on the parts. I paid $132,000 Mexican pesos for the new transmission and was without the truck for 2 months while waiting for the parts delivery and repairs. My friend just had his transmission go out on his 2015 Silverado Z71 at 112,000 miles.
- Mike B., Anaheim, US
Bought this Silverado 8 speed, new. I didn't have it 6 months and issues started. I get the coming to a stop, slam. Often feels like you've been rear-ended. I get horrible hesitation with left turns, NO POWER for about a second or two. Finally, I also get shuddering. Back out of a spot, put it in gear, and the trans shudders the whole vehicle while it searches for the gear.
I have documented all this with the dealer numerous times. They did perform a fluid flush/fill at no cost last year. Seemed to help a bit for awhile, but not anymore. Waiting for the recall to replace the tranny, or for it to tear itself up.
I love the mpg's with this tranny, but I'd rather have peace of mind.
- jm4139, Kingsport, US
If you spend 50,000 on a truck, you don't expect to have to fix it shortly after warranty is up, ESPECIALLY when Chevrolet knew there were issues with transmissions. A GM owner all my life - but I will buy Ford or Dodge from here on out...
- Craig M., Fremont, US
2016 Chevrolet Z71 1500 series LT. Had a shudder going down the highway around 70mph while climbing a slight grade. 3rd Chevy /GM product I've owned and no problems with any of them other than the #7 plug fouling on the other 2. Anyways got home, no problems. Leave the next morning headed for work and 2 miles from the house, a hard shudder again, with a whining noise.
I called off work to take to dealership. On the way to nearby dealership that was about 2 more miles, transmission went to slipping and lost pulling power. Was able to get to the dealership, and found out transmission had completely failed. Case full of metal. Have the extended warranty to cover to 134.000 miles, and only have 102,000 on it at this time. Awaiting on warranty company to determine whether or not they are going to cover it or not, why, I don't know. Truck is highway miles only. Pulled a trailer with a zero turn mower on it was the only time it's towed anything. No previous problems with truck. Only thing I have ever noticed while driving is sometimes it wants to upshift a little quicker but not very often. Usually between 3-4 gear.
This failure happened all at once, no warning whatsoever. No engine or transmission codes even when I got to the dealership.
Talked to dealership, cost is around $6300.00 for replacement and labor. Warranty better damn sure cover it!!
Just heard back from the dealership, warranty adjuster had been there, removed pan, full of metal, failure was internal. Still waiting to see if they are covering it or not....
- Robert Y., Checotah, Ok, US
Pretty annoying to have a transmission failure on such an expensive vehicle, a truck should last 200k miles with no questions without any major mechanical failure. Maybe an alternator, water pump or whatever, but something as critical as the transmission is ridiculous. 82k miles, then the transmission starts shuddering in high gear, which feels like a slight bump every now and then or fairly consistently. 100 miles later the truck won't drive. If you buy a pre-owned Silverado, get an extended powertrain warranty, or trade it before 75k miles. It seems these consistently do this between 80-110k miles, when equipped with the 6 speed automatic. The problem is the torque converter, when it starts to fail it doesn't provide enough pressure to the clutches in the transmission itself allowing the parts to slip and burn up. Dealer removed transmission pan and it was full of metal shavings and clutch material.
- nburden, Kansas City, US
This particular model truck has significant number of transmission failures. The transmission completely fails and is unrepairable. For the miles driven on my truck I should not have had this problem at all. I know for sure I am not buying another Chevrolet truck again.
- camioneta, Houma, US
I was driving down the road, with my cruise set at 35. I started going up a slight incline and it downshifted two gears, so I quickly took it off cruise. I continued driving as normal (keeping it in the highest gear). Drive a few miles and I lose every gear so I’m coasting in neutral. The check engine light came on, code P0700 and P0796.
I tried restarting the vehicle after clearing codes, and wouldn’t go out of first gear. It came to a stop and it went again. It was towed to the dealer and they said the transmission fluid pump tore itself apart and sent metal throughout the transmission. They quoted me $4500 because the drivetrain warranty is done at 63k miles. I went to a different dealer and they said $2900 for everything before tax. I think you know which place I chose. GM HEADACHES!
- ckolanczyk, Chetek, US
complained about shifting probles in first year, was told everything was normal.last week trans started stuttering. dealership said transmission was bad, possible $5200 for repair/replacement couldn't get to until dec 20th. barely made it home. warranty exp @60,000 mi/feb. local repair shop says he fixes at least 3 a week for the local chevy dealer. have had all my services done at prince chevrolet in valdosta, ga.
- couchg, Valdosta, US
A pickup should not have transmission problems at 80,000 miles. But then I had a dealer tell me today that carmakers are programming vehicles to fail to boost service profits.
- rtmumper, Valencia, US
My last truck was a 1994 Chevy 2500. It had 474K on it when the transmission went out. It had the hell run out of it. Pulling heavy loads, carrying heavy loads, and a lot of highway time. Loved that truck. Brought this truck in 2016. My first 4X4. Have only had it in 4 wheel drive very few times. Still completely stock as from the factory. Only has 110923 miles. Mostly highway.
This truck is way nicer than I am used too.
About two weeks ago, I was stopped at a red light. When the light changed, I made a left hand turn onto another road. All the sudden, the truck started to jerk, I thought I had gotten bad gas somewhere. This went on about a week. Then it started to make a weird noise when the truck came under a strain like going up a hill. On September the 24, my wife and I were heading to Lowes, when the truck started bucking and making a lot of noise. Made it back from Lowes and took it to the local Chevy dealership to find out what is going on.
They called that afternoon to tell me the transmission is shot and the can rebuild it for $4200 or install a new one for $6000. I went and got it. Trying to find someone to rebuild it now. I'm going to have it rebuilt extra heavy with new torque converter. I haven't even finished paying for it yet. I have always on Chevy and GMC cars and trucks and never had a problem until over 300K + miles. This is bullshit. Making me think about looking at a Toyota Tundra.
Update from Sep 27, 2021: Just found out that it is going to cost me about $4500 to have the transmission rebuilt on the heavy side like it should have been in the first place. I have owned chevys for many years. First chevy I drove was a 1969 Cheville SS 396. I was 9. Country Boy. Now Im looking at possible looking at a Toyota Tundra.
- Mickey B., Wilmer, AL, US
Truck started shifting hard and revving up last weekend while we were camping. At stop signs, it would jerk as soon as you take your foot off the brake and touch the gas pedal. We were pretty nervous we would not make it home. Called the dealership the next day and they could not get us in to even look at it for a week. After dropping it off this morning, they called and said it needs a new transmission. $7000!!!
We have not even hit 60,000 mile yet, which is normally when the warranty would expire (60,154 to be exact), but the expiration date was 7/21/2021. So apparently, the warranty is only good for whichever comes first. We have been diligent about changing the oil every 3000 miles, and getting all the other recommended maintenance and have always taken it to the dealership for service. Had it in on August 2, for an oil change and inspection.
There was NO warning that our transmission was about to go. The My Chevrolet app was also of no use with no warnings. And the check engine light never came on. If we can find someone to replace it for $5300, like some of you, I will take it. I have no interest in giving anymore money to the Chevy dealership. I cannot believe GM and Chevy, and very likely the mechanics know about this and do not even give you a warning. We would have purchased an extended warranty or traded it in had I known this was going to be a problem.
- Lauri S., Edmonds, US
I bought my truck certified used from a Chevy dealer with about 60k miles on it. Overall I really like how the truck handles, the mpg and the styling. Have never towed with it but instead use as a daily driver and on the weekends for camping and fishing trips with a kayak. So imagine my surprise when my truck only has 69k miles and I'm driving down the highway and my transmission starts to slip bad going uphill, I mean real bad, revving up to 5,000+ rpm while not going any faster.
Shortly after that, my check engine light comes on and I stop at an AutoZone to use their scan tool which comes back as a transmission/torque converter fault. I also check the trans fluid and it is burnt black. I end up taking it into my local repair shop as I have a third party extended warranty. Luckily the repairs were covered after a $1,000 deductible and I got a new transmission installed, otherwise it would have been $5,000. All maintenance prior to this was done at the dealer, as I got it certified used and had two free oil changes/service checks.
- Kevin P., San Diego, CA, US
Bought this truck brand new with 52 miles on it when I left the lot. At 70,250 miles the transmission went out. This truck is used primarily as a mode of transportation on paved roads. I do go off-road, but nothing more than a farm field or dirt road. The only trailer pulled was a utility trailer hauling a 650lb ATV. Probably pulled the trailer less than 1,500 miles total. The warranty expired at 60K miles, so I was just over 10K and less than 5 years. GM did nothing to help with the cost. My bill was over $5,300 to have the dealer replace it.
The truck is still driving rough, after service. RPM's continue to bounce at certain speed. I have a feeling the torque converter is bad. The new transmission has a 100,000 mile warranty on it (nice of GM to provide a longer warranty on the replacement than than the factory new), so if it blows I couldn't care less anymore. I'll be more annoyed at the inconvenience. I am shopping for new trucks, but will not be buying a GM. My money is being spent elsewhere. I am watching to see if this turns into a recall because the shop who diagnosed my transmission reported 3 trucks with the same issue that same week - two 2016's w/ the 6 speed tranny and a 2018 with less than 30K miles on it!
Stay away from the Silverado. Sad to say coming from someone who is on his third straight Chevy, but I'd hate for this to happen to someone else.
- Alex C., Harrisburg, US
Second owner of a 2016 Chevy Silverado 1500 LT - I bought it when it had 47k miles on it. I've put on 20k miles myself and the transmission completely gave up on me at 67,015 miles. Its 7K miles over the powertrain GM warranty so I'm stuck with the bill. Chevy dealership in Orange County CA is stating they need to replace the transmission which would be about $5,000 repair. This is insane that my transmission goes out before 100k and I still owe $25k for it.
I always driven my truck in the city and never towed using it and I had my transmission fluid maintenance done at this same dealership back in on 02/2020 at 57k miles.
My third party warranty isn't going to cover the repair either because they are using my 26"rims and new tires as a modification excuse not to cover my repair which is complete bs.
I will never buy any modern GM made products ever again.
- Dirt M., Orange, CA, US
6 speed transmission started slipping on a trip, had to get it fixed to get home. Mechanic inspected and found burnt fluid and clutch plate fibers all over in the transmission. Got a new GM tranny from a dealership that had 16 in stock. Turns out the transmission oil pump is putting out too high of a pressure which is burning up clutch plates.
GM knows it's a design problem, hence the 16 transmissions in stock... they don't even carry that many sets of wiper blades for Pete's sake. Supposedly, it's only a problem on the 6 speed electronic. Switching to Ford if GM doesn't give me some consideration for being 1500 miles out of warranty.
- Daren B., Windsor, US
Transmission failed while pulling a small travel trailer in the midst of a 2 month road trip. Transmission failed on a hill in a small town in Wyoming. Luckily the only service in town was a Chevy dealer. Transmission was replaced and dealer appealed to GM to help/cover some of the costs, since the truck had such low mileage (92k) and it had the heavy-duty tow package. GM covered $800 of the total bill of $5300 to replace the transmission.
At the same time my transmission was being replaced, my brother lost his transmission in his 2013 Suburban, only 200 miles away in Laramie Wyoming. Not a good week for Chevrolet reliability.
- Paul G., Centreville, US
Torque converter supposedly went bad leading to a rebuild of the transmission, new torque converter, pump & pump housing. barely 1000 miles over the 60,000 mi power train warranty. Had all the recommended services done at the Chevy dealership per the book including flushing transmission fluid at 39,000 mi. I raised hell when I found out this is a common factory default problem and demanded the dealership go to GM and have them pay for the repair. Dealership said since I had my transmission serviced with them that they could get the transmission fluid manufacturer to pay $2,000 towards the $3900 bill that they lowered down from $4300, and that they would check and see if GM would cover more. GM didn't pay a dime but the transmission fluid company did pay $2000 towards the repair (this company is getting screwed by GM since the problem is a factory defect). Apparently this is common in 2015-2019 Silverado's. Got it fixed so I can start trying to sell the truck and a week later my A/C condenser cracked leading to another $950 repair (Chevy dealership wanted $1400 for the repair so I took it to a locale mechanic). Hopefully nothing else breaks before I sell this p.o.s. and buy a Toyota.
- aggieman777, Frisco, US
I have a 2016 Chevrolet Silverado 1500 4x4 that will be going through it's 3rd transmission replacement. The initial transmission went out at 94k mile. Fortunately covered by warranty. The 2nd transmission went out with 79k miles on it. Also covered by warranty. Now the fun part. The 3rd transmission went out with 78k miles on it and the dealer is saying it's out of warranty with a price tag of $8k miles. This is a daily driver with no towing or off-roading done on it. I have reached out to GM for assistance in this matter. No vehicle should go through 3 transmissions in less than 5 years. All 3 transmissions went out without warning and gave a check engine code of p0700 and p0796. This is my 1st GM vehicle and quite possibly my last. I have never experienced such poor quality before. I am waiting to hear back as to what GM and the dealer are going to do to assist in this matter as this is a sign of a faulty product that should be covered by them.
- Anthony F., Senoia, US