The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the rear sliding glass defroster element overheated. The contact was unsure but thought that the defroster had activated independently. The contact stated that the heating element had caught fire, burned a hole through the weather stripping, and shattered the rear sliding glass. The contact extinguished the fire with a can of soda. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

- Piketon, OH, USA

The contact owns a 2016 Chevrolet Silverado 1500. While the vehicle was stationary, the defroster would not melt the ice on the windshield. After fifteen minutes of waiting for the ice to be removed from the windshield, the contact had to remove the ice manually. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 3,790.

- Walkerton, IN, USA