8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 7,750 miles
- Total Complaints:
- 6 complaints
Most common solutions:
- not sure (5 reports)
- lawsuit by a lemon law attorney is pending (1 reports)
This problem may be covered under warranty. Ask your Chevrolet dealer.
My reg. cab, full box, 2wdr. has a vibration issue. The dealer has had 4 attempts at fixing it. There is also a noise associated with the vibration. They have changed tires twice,Force Balanced tires, replaced one wheel, a shock, Driveshaft and ,universal joints, and Yoke at differential. Besides the console shaking, I feel it in the seat. Feels like an old Hotel Bed, the ones you put the quarter in. The problem was better, but started to come back as time went on. The Dealer says they know what it is, and refuse to give me the info. They also did a vibration test on driveshaft which they say is now in GM specs. I am still not satisfied so am claiming Michigan Lemon Law. I Have had "Last Chance " letter sent by an attorney. The letter was also sent to the Lein Holder (Bank) as they are the true owners of the truck,and they will also help in the fight to either Replace/or Buy Back the Truck. When I took the truck in, one of the Service Advisors stated that there was a Bulletin on replacing the motor mounts. No one else knew that, I sure have heard my share of BS. and they do it with a smile. I have been way too nice to them, but I treat everyone with respect, even if they don't know how to handle the situation. So what has happened to Customer Satisfaction. Mmmm. I have learned that the Dealer is not the one to try to get the problem resolved. I have learned that the Phone Number and Address in the back of the Manual, is to the Manufacturer, and they need to be informed of the Problem. So I guess this has been going on for about 3 years. It made me sick to see on Youtube, all the problems just like mine. More to Come
Update from Oct 25, 2018: My Update is that I should be hearing back from the Attorney real soon about when I am to return the Truck to the Dealer. This is going to be a complete buyback from GM. I still have an 8ft. Leer Cap for Sale, I need to get rid of it before returning the truck. I misspoke about the Bank helping me. They did not. I have also talked with a couple people , one who used to work in the transmission plant , and one who is an engineer for GM. They both said it was something with the computer and trans not communicating properly, and that is what is causing " A Shudder". or in my words, Vibration. I feel it may be more than that. I am so upset with the Dealership, at All levels, from the Salesman to the General Manager. They have done very little to nothing to help resolve my problem. I am so disappointed with GM that I will probably try a different manufacturer. And yes I know others have had the same type of problems with other Companies too. but GM is on my CRAP List.
Update from Mar 28, 2019: After a long battle GM Finally bought back my 2017 Silverado. When signing over title, and surrendering the truck to the Dealership, They told me that the problem was the "TORQUE CONVERTER IN THE TRANSMISSION" . When I asked them why they didn't fix it , they told me it was all in GM Specifications.
- rickbricrb, Whitmore Lake, US
Bought this truck new in December 2016. This is my 8th new GM pick-up truck, so I am no rookie at understanding new trucks have bugs. I took it to dealer, Expressway Chevrolet in Mt. Vernon, IN, and explained the front end was squeaking and had a bad vibration at interstate speed limits. After a battle with the service department they replaced the struts and mounts on the front. They said the vibration was tires. Had tires checked, vibration is not going away. Can't be tires because the vibration is not consistent. The severity of vibration changes with the pull of the truck. Hard pull makes it worse, down hill it seems to go away. Now I am over my warranty miles and considering the battle at 36000 miles, there is no way they will fix this now at 42000. Come on General Motors, STEP UP!
- tphillips17, Keenes, US
If I would have know about this I would NOT have bought this truck...had it 3 weeks and took it to the dealer they said it was a back tire causing the vibration so they put a new one on...which helped but didn't fix it...so we bought new truck tires for it and OH BOY it will shake your eyes out of your head. So we took it back to the tire place, figured it need to be balanced. So they tried switching the front to the back and made sure the rims are round and nothing has helped it at all...WTF!!!.. a new anything should NOT have these problems..which I have more than one with this truck... can you say RECALL this crap!!!
- rthunder, Rogersville, US
Truck vibrates at various speeds but is most noticeable on the interstate. Driving between 75-80 mph the center console will rattle change and the steering wheel shakes your hands. I've had it in the dealer three times and they've changed two tires and claimed it was within spec. Went to arbitration and the arbitrator acknowledged the vibration and ordered an interim repair decision. GM is about to attempt a 4th repair and mentioned possibly changing out my cab mounts. GM has been extremely rude throughout this nearly 6 month process. They offered to a 500 dollar gift card on the condition, I closed my case. They even told me I should drive the posted speed limit to address my vibration concerns. I will never buy another GM vehicle
- John H., Smithville, TN, US
BOUGHT THIS TRUCK ON DEC.3 2016. I drove it about 3,000 miles and it vibrated all the time. This week on Feb. 7 I took it in and they put a new set of tires and rims on it from a new truck just like mine. I have driven it about 200 miles and it's still there. You can feel the vibration in the steering wheel going down the road.
- Bud C., Jacksonville, IL, US
High vibrations at highway speeds. Truck shakes violently driving at high speeds. After purchasing brand new tires with alignments, the shake still persists.
- C 4., Lake Charles, LA, US