10.0
really awful- Crashes / Fires:
- 1 / 9
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 14,111 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Service trailer brake warning consistently flashing and dinging, every 1-4 seconds. Taking away my ability to see any digital read out on the screen, not safe to drive with this consistant relentless chiming and flashing on the screen. This issue has ready cost me a battery.
- North Pole, AK, USA
My truck has 57000miles has electronic steering. The steering will shut down and everything becomes manual. Steering error messages pop on the screen and chimes sound. This mostly happens at low speed, like stopping to back into a parking space. I've taken the truck to the dealership on two occasions, first time they " adjusted the module" for 1 hourly rate. The second time they reset the module and recommended a battery cable replacement. After replacing the battery cables and battery ( at a different repair shop) same problem. Now back to the dealership for a recommended Electronic Comtrol Module (ECM). After researching multiple websites and blogs, this is a known issue, and a dangerous one. Why has this not become a recall issue yet? https://shop.tekmetric.com/inspection/2D5vHKs-uXj8ZivBaJywx2vyFb4Lg9TyK5LgYX56mKE
- Austin, TX, USA
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving from a complete stop, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that the transmission was overheating. The dealer also informed the contact that the wiring harness and the transmission fluid temperature sensor needed to be replaced under a Technical Service Bulletin. The vehicle was not repaired; however, the check engine warning light was reset. The contact referenced GM Recall Number: N192291660. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 48,000.
- Muskogee, OK, USA
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at various speeds and slowing down, the vehicle would suddenly lose motive power and stall. The contact indicated that the failure only occurred while making either a right or left turn. The contact stated that during the failure, a message to raise or lower the window was displayed. After restarting the vehicle, the vehicle would operate as designed. The failure was not diagnosed or repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 15,000.
- Lexington, IN, USA
My Service Trailer Brake System light comes on. This is the 2nd time that I have had to take my truck in for this issue. The first time it was fixed it lasted for about a year. I am not sure what the issue is, but there seems to be a lot of people with this same issue that is very concerning especially when you are pulling a heavy load and the trailer brakes stopped working.
- Ia - North Liberty, IA, USA
Trailer Brake system message comes on multiple time. Have never pulled a trailer. Also when going 75mph on cruise control the "Stabilitrak" message comes up and kicks off my cruise and completely blanks out my screens. This is extremely bothersome and is DEFINITELY a safety issue with this wiring problem.
- Independence, MO, USA
Stabilitrac service light comes on and dash lights flicker for a second, radio sound cuts out a second, then power steering is lost until putting in park or restart of vehicle. Just like recalls for other silverado 1500s. Happens intermittently.
- Allen, OK, USA
(1). Entire Electrical failure. Initial investigation revealed Negative Batter Post and Cable extremely Hot. The Truck was operating perfectly and had just sat overnight. This issue was first detected about 1 month prior, when, after a 3 Hour drive, I got and when I returned, there was "Nothing". Disconnected Battery Cables, touched thwm together fo 30+ seconds and everything worked perfect. (2). The first event, I was in the Middle of the Arizona Desert, almost 90 miles from the nearest population. (3), Unable to Intentionally Reconstruct this problem. There was No Check engine light. HOWEVER - in the first event, the Stabili-Trak Light illuminated and had to pull to the side of the road to apparently let it reset. (4). Took it into the Dealer who simply stated "since there was No Check Engine Light, it would be a waste of money, since I had driven it in". They did not take a formal report. (5). Other than the initial issue with the Stabili-Trak light, prior to the first incident, 2/12 Hours later, there were NO advanced warnings. In the 2nd event, the Truck ran perfectly, parked it overnight and when I went to start it in the morning, NOTHING.
- Rimrock, AZ, USA
Pressing the brakes can cause the trailer brake system alarm to go off. Sometimes it causes the truck to die while I-??m driving. Very dangerous. I have seen numerous posts online of the exact problem.
- Athens, AL, USA
Trailer brake system is continuing to show a service warning on the dash. Noticed the problem when my battery kept draining over night. Then the service trailer brake system light came on and won-??t go away. I don-??t have any modifications done to the vehicle and I bought it used almost 6 months ago with 80,000 miles. The service light comes on every time you crank the truck. GM service bulletins are reporting that it is a wiring harness that is defective. This should be addressed as a recall. It is unsafe to pull any type of equipment as well is causing my battery to drain over night to where I-??m having to jump the truck off just to crank
- Winder, GA, USA
My 2017 Silverado cuts off on me while driving. Completely gos dead for a few minutes then it will regain power. It has cut off on me while on the road. That is extremely dangerous. Also I keep getting a message for to service trailer break system. Non stop messages and stabilitrak is another non stop message on my dash. This is how I've been driving for weeks now. It's a on and off thing.
- Houston, TX, USA
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Tampa, FL, USA
The truck will shut off without warning and lock all doors. The key fob/manual unlock or door unlock button will not unlock the doors. There is no way to get out.This has happened 3 times in the last year
- Williamstown, KY, USA
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
- West Haven, CT, USA
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
- Weirton, WV, USA
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also -??service trailer break-?? causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I-??m told it-??s a defected wiring harness that has been brought to your attention,
- Fountain Inn , SC, USA
While driving the vehicle I turned the rear window defrosted on. The rear window started smoking after 5 minutes of turning on rear defroster and filled the vehicle cabin with smoke. I immediately turned the rear defroster off and pulled off the side of the road and opened all the doors to air it out. I then went back in and turned the defroster back on to verify the rear window defroster was the issue. It instantly started smoking again and was scalding to the touch of the bottom right of the sliding window. I turned defroster off and waited about 20 minutes where I felt that it had cooled. After some research I found the TSB provided by GM. TSB # N192265660. I contacted GM customer service and they said there is nothing they can do and it will need to be fixed out of pocket. This is unacceptable as this may cause the window to blow out on passengers, or can cause a smoke inhalation issues. I had everything I could do the get the vehicle pulled over because I could not see. The truck is only has 56,000 miles on it.
- Shickshinny , PA, USA
Was driving for 25 minutes in the truck. Temperature outside was around 40 degrees Fahrenheit. I did not know the rear defroster was on. My son who was in the back seat smelled smoke and said that the truck was on fire. I pulled to the side of the road and looked in the back and could see the rear defroster on drivers side was glowing and emitting smoke. I looked at rear defrost light and it was on. I turned the rear defroster off to prevent any more current from going through the wire. Once we were sure there was no more smoke or fire we got back in the vehicle. About 300 seconds later the window shattered. If my son was not in the back seat and smelled smoke the back seat could have caught on fire. I called the dealer and they stated no recalls for my vehicle. There is an article from Canada describing what happened to my truck. https://gmauthority.com/blog/2019/07/gm-truck-recall-2014-2019-silverado-sierra-trucks-over-fire-risk/ No warning at all. The rear defroster just started smoldering and smoking. I do have a rear sliding window so only the left glass pane was impacted.
- Dayton, OH, USA
I bought my 2017 Chevrolet Silverado 1500 certified pre owned on 11/04/2019 shortly after I purchased it I started having problems with it. From brakes to lights. An took it in for the recall on brakes and steering. After that I've not had cruise control, and the stabilitrak warning light has been on. And just about a year ago while driving an pulling trailer, I lost communication to transmission, electronic brake, park assist, trailer brakes, ect. An was forced to stop! After taking it in to dealership to fix it, they did which lasted not even a month and done it again numerous times leaving me stranded. Now just last night 11/23/2021 while pulling my trailer, as I came to a stop sign I hit my brakes and all trailer brakes locked up bringing me to a stop (trailer brake on dash has been set on 0 since they haven't worked since purchased ) I had to unhook trailer wiring to make it home. As I took off I lost communication to transmission again and trailer brake system warning chime kept going off repeatedly, lost dash gauges, causing transmission to get hot. As it was stuck in a certain gear. Your defective wiring/ electrical system has fault and potentially caused a SERIOUS accident, and is going to cost me an enormous amount of money to fix. Also the torque converter has been acting up for a year, forcing me to purchase a tuner just to stretch the life of transmission. This vehicle is NOT safe to drive on highway! This vehicle is life threatening. Putting my life, my familys life and innocent peoples life's in danger! Problem needs resolved or reimbursement/ new truck. A $37,000 truck should not be life-threatening. This truck has spent more time in a garage than on the highway. Solutions have to be done. Why pay for a $37,000 truck you can't use or risk everyone's lives!
- Kellerton , IA, USA
- Spokane , WA, USA