10.0
really awful- Crashes / Fires:
- 1 / 6
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,192 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Purchased my 17 Chevrolet Silverado 1500 on 11/28/17 and returned it to the dealership on 12/1/17. This was due to a severe shuddering & shifting in the transmission & severe shake in the front end at 70-90mph. They balanced & rotated the tires, saying the issue was fixed, I picked the vehicle back up on 12/4/17 but the issue was not fixed & an electrical issue had also occurred. I took the vehicle back on 12/7/18 with the same complaints regarding the transmission & shaking in the front end, as well as the electrical issue. The problem electrically was while sitting at a stoplight the bright lights flashed & the radio/navigation screen went blank. The dealership called me on 12/8/17, told me they had been unable to duplicate the issues, finding nothing wrong. I left it over the weekend, went in Monday morning & spoke to the service manager directly. He told me he had purchased the same vehicle with the same transmission issues. Said there was a possible fix by exchanging the transmission fluid & they would use a new machine pico to check it out. They had to replace the torque converter due to malfunctioning & perform a programming module update on radio, I picked it up on 12/22/17, issue with the transmission was still not resolved. I took it to a different dealership for transmission shudder, shift & shake issue most noticeable at 70-90mph, & radio issue. They were advised to perform a module update on the transmission & given 2 options on the radio, they chose to replace the screen. I took it back to that same dealership, module update made transmission/front end issue worse, especially coming out of a curve. They've replaced my 2 back tires said they were bad & should fix the shaking issue in the front end. Unable to duplicate transmission issues thus they cannot repair it. Owners with the same issues are being told GM knows but can't fix transmission issue.
- Sophia, NC, USA
Bought 2017 Silverado 1500 ltz new. Backup camera will not dim at night, blinding, makes it difficult to back up, unable to see inside or outside. Been that way since new. It's a safety factor, right now it would be better off without it at night. Salesman at dealership said that's just the way it is. I have three other GM vehicles, all of them have backup cameras that dim with the instrument lighting. I was told there is a service bulletin out there, but the dealer knows nothing about it.
- Lonoke, AR, USA
Radio display changes from bright to dim whenever it wants to. Also radio changes without even touching the screen. Power adapter has started not powering garmin after being plugged in during trip. Had to try reconnecting several times. After connection fixed garmin lost power even after reinserting adapter. These problems happen on both city, highway and freeway driving. The latest was shown to local dealer right after it happened. I'm sure when the vehicle is checked under warranty that nothing will be found. Thats why I want answers if you have any. Most recently it happened on 20 Feb.
- Sparta, WI, USA
The contact owns a 2017 Chevrolet Silverado. While the vehicle was stationary, the front crash collision sensors malfunctioned. The contact stated that the sensors inaccurately displayed a warning that the vehicle was too close to another vehicle or close to striking the vehicle in front of it when there was no vehicle present. Bob mccosh Chevrolet, Buick, GMC in columbia, Missouri was made aware of the failure and replaced the sensors, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.
- Columbia, MO, USA
The contact owns a 2017 Chevrolet Silverado. While stationary, all of the instrument panel indicators illuminated without warning. The vehicle was taken to urka auto sales in ludington, Michigan where it was diagnosed that rodents had eaten through the wiring harness, a main ground wire, and the front wheel speed sensors. The dealer repaired the vehicle by replacing the front wheel speed sensors, two wiring harnesses, and a main ground wire under the hood. The manufacturer was not made aware of the issue. The failure mileage was 19,822.
- Ludington, MI, USA
Back up camera dose not dim at night. So bright it blinding at night.destroys night vision.cant see anything.
- Hartille, OH, USA
Drivers door could not be opened from inside the vehicle. Handle moved but door mechanism would not engage. Had to lower drivers window and use exterior door handle to open the door. After turning vehicle off and restarting the engine the drivers door inside door handle mechanism worked again. I'm concerned about being able to exit the vehicle quickly in an emergency or if power was disrupted to the vehicle and was unable to lower the window. Vehicle was stopped in a snow storm (blizzard) on a back country road at the time of incident
- Norton, MA, USA
- Hedgesville, WV, USA