10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
26,426 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Chevrolet Silverado 1500:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #21

May 012019

Silverado 1500 8-cyl Diesel

  • miles
The contact owns a 2017 Chevrolet Silverado. The contact received notification of NHTSA campaign number: 19V328000 (engine). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Elkland Chevrolet (505 E main St, elkland, pa 16920, 814) 258-1071) was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Breesport, NY, USA

problem #20

Aug 272019

Silverado 1500

  • 27,000 miles
Fuel injector or fuel pump does not work properly. On two (2) different occasions, months apart, my engine has lost power and the vehicle stalled. Both times at low speeds 10 - 15 mph and low rpms. This has nearly caused me to crash into one vehicle and for another to almost hit me from behind as my car died while making a right hand turn off a busy road. I have had the vehicle towed in twice, but the dealership and GM both say unless they can duplicate the issue they will not fix or replace anything. This vehicle is unsafe and needs to be recalled/reviewed. On top of this, they had to replace the vacuum pump for the brakes and do a software patch update because the backup camera was dangerously bright, especially at night. The camera issue took 2 visits to 2 different dealerships to get resolved. GM is playing the numbers game of hoping for a fine instead of paying to replace any parts. Especially since they are dealing with a pr battle about making cars outside of the usa. They took the bailout money and screwed americans.

- Dallas, TX, USA

problem #19

Mar 082019

Silverado 1500 8-cyl Diesel

  • Automatic transmission
  • 24,500 miles
The contact owned a 2017 Chevrolet Silverado. When the contact pulled into his driveway and plugged in the block heater, the vehicle caught fire a few minutes later in the engine compartment. The contact placed the vehicle into neutral to move it away from his house. The fire department was called and extinguished the flames. The vehicle was destroyed. Both the manufacturer and insurance company sent fire investigators to examine the vehicle. The contact submitted a fire report to his insurance company. A police report was filed. Both investigators stated that it could take up to 90 days to report their findings. The insurance company offered a buyout for the total loss of the vehicle; however, the contact wanted to see what the manufacturer would offer. The dealer was not contacted. The failure mileage was 24,500...

- West Newton, PA, USA

problem #18

Feb 212019

Silverado 1500

  • 20,000 miles
The engine is unable to receive consistent fuel when you start the vehicle. It requires pushing down on the gas pedal multiple times and restarts to get the engine going. Then, while driving the engine loses fuel and causes the vehicle to turn off and essentially die. This has put me in 2 near wreck incidents already despite the GM dealerships saying there is no issue.

- Dallas, TX, USA

problem #17

Oct 142018

Silverado 1500

  • 39,000 miles
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was towed to gengras Chevrolet (585 Connecticut blvd, East hartford, ct 06108, (860) 269-3772) where it was diagnosed that the module and fuel relay needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed to richard Chevrolet (1405 highland ave, cheshire, ct 06410, (203) 651-7016) where it was diagnosed that an unknown cable needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided case number: 9-5039253021. The failure mileage was 39,000. The VIN was not available.

- Southington, CT, USA

problem #16

Jan 092019

Silverado 1500

  • 9,600 miles
The contact owns a 2017 Chevrolet Silverado. The contact stated that the engine leaked anti-freeze and the rpms on the instrument panel were out of order. There was also an abnormal odor of anti-freeze in the vehicle. There were no warning indicators illuminated. The vehicle was taken to mid state Chevrolet Buick (26 days dr I 79 exit 67, sutton, wv 26601, (866) 596-3984) and a new water pump was installed along with new injectors; however, the odor of anti-freeze returned days later. The engine also continued to leak anti-freeze. The manufacturer was was made aware of the failure and did not assist. The failure mileage was 9,600.

- Roanoke, WV, USA

problem #15

Sep 302018

Silverado 1500

  • 72,115 miles
The codes should not allow you to use the starter and it dose will be goiing down the road and loses power.went through 5 wire harrnesses with in the 5 months

- South Vienna, OH, USA

problem #14

Dec 162016

Silverado 1500

  • 100 miles
The contact owns a 2017 Chevrolet Silverado 1500. While driving approximately 70 mph, the vehicle vibrated profusely without warning. The vehicle was taken to quirk Chevrolet (781-843-4800, located at 444 quincy ave, braintree, MA 02184) where the technician road-tested the vehicle and stated that the vehicle was performing as designed. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the same dealer for further testing. The vehicle was not repaired. The failure mileage was approximately 100.

- Quincy, MA, USA

problem #13

Sep 282018

Silverado 1500

  • 38,000 miles
The pickup shakes at speeds typically between 30-45 and 55-75. It shakes hard enough and long enough at times where at higher speeds becomes dangerous because it compromises the steering where the truck can come off its line and become unstable. It will also shake randomly and for unknown periods of time. When it starts I have no control over it and no control over when it starts or stops. I have brought it into the dealer a couple times now. The first time they said I needed to rebalance the wheels and put on new tires so I did both. The second time they said it was a problem with the engine/drivetrain when it deactivates 4 cylinders. They told me there is nothing they can do for this problem. I have researched this and it seems that it is a problem with this specific engine and GM is claiming there is not a safety issue. This is completely false as the truck becomes unstable and steering is compromised. At highway speeds this is a huge issue especially if this continues into winter months where road conditions are not the best.

- Marshall, MN, USA

problem #12

Sep 092018

Silverado 1500

  • 71,090 miles
The contact owns a 2017 Chevrolet Silverado hybrid. While driving 35 mph, the check engine warning indicator illuminated, the vehicle shook, and the engine seized. The vehicle was serviced at coughlin automotive (255 lafayette St, london, oh 43140, 740-852-1122) where it was diagnosed that the hybrid engine failed. The vehicle was repaired, but the engine continued to seize. The failure mileage was approximately 71,090.

- South Vienna, OH, USA

problem #11

Sep 142018

Silverado 1500

  • 28,000 miles
6.2L engine had faulty injectors and had to be replaced. GM said my truck had a warranty block so I had to contact the BBB and go to mediation to get injectors replaced. Now I'm noticing a shudder (vibration) while driving with a fluttering of the RPM's. all my research has led me to believe it is a faulty torque converter. My wife has a 2017 camaro that is having the same issue. Dealership stated that they are replacing the faulty torque converters in vehicles with 8 speed transmission, but will not replace mine because GM has put a block on my warranty. GM cannot provide any evidence giving them reason to block my warranty on my vehicle.

- Jacksonville, FL, USA

problem #10

Jul 222018

Silverado 1500

  • 15,500 miles
While I was driving on the highway, approximately 55mph; the check engine light came on; smelled like plastic burning at the same time; I was able to stop on exit ramp as thick black smoke filled the inside. Good samaritans helped me get out as flames were ignited under the hood. Several like MINIexplosions accompanied the flames.

- Gretna, VA, USA

problem #9

Dec 262017

Silverado 1500

  • 8,400 miles
Engine hesitation, or misfiring. Jerking, or transmission shuttering when engine is at low RPM and on incline. (I.e. when traveling about 45mph and start up a hill, the RPM's are about 1300, and the transmission doesn't gear down, so it starts shuttering until you give it more acceleration than usual.) after dealing with this issue for nearly 8 months and 15K miles, I believe this safety issue should be recalled. Dealer originally acknowledge the problem but was unsure of the cause. After 5 repair attempts the dealer say they can't duplicate and the vehicle performs as designed.

- Coalton, WV, USA

problem #8

Oct 152017

Silverado 1500

  • 3,000 miles
The contact owns a 2017 Chevrolet Silverado. While driving various speeds, the vehicle would vibrate. The vehicle was taken to huffines Chevrolet (1400 stemmons fwy, lewisville, tx 75067) where it was diagnosed that the tires were out of balance and the front driver's tire needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to classic Chevrolet (3991, 1101 tx-114, grapevine, tx 76051) where it was diagnosed that the motor mount needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The approximate failure mileage was 3,000.

- Arlington, TX, USA

problem #7

Mar 232017

Silverado 1500

  • 7,800 miles
With approximately 7800 miles on it, my vehicle was in motion and I was crossing a highway when the engine started to stutter and lost power. I was almost hit by an oncoming semi while crossing the road. I narrowly missed getting hit, the semi driver slammed on his brakes and honked at me as if I had done something wrong. I promptly pulled off to the side of the road, and noticed a check engine light. I brought it to my local shop where they had diagnosed it as a faulty lifter. This is a prevalent issue on many Chevrolet/GMC engines as there are technical service bulletins released on this. I have attached an older (2016) tech service bulletin, but there is an updated one with the following part number: 15-06-01-002F. I would like GM to step up and issue a recall on this as this is most definitely a safety concern.

- Cedar Rapids, IA, USA

problem #6

Mar 192018

Silverado 1500

  • 17,000 miles
Recently I have been noticing my Silverado with less then 20,000 miles has had really low oil pressure. Around 15-20 psi at idle and the transmisson slams into gear,

- Zelienople, PA, USA

problem #5

Dec 142017

Silverado 1500

  • 3,000 miles
When variable timing of vehicle shuts down two cylinders, switching truck from V6 to V4 with RPM's at or below 1,500K, the truck begins to miss/shutter. This occurs and on road type, any weather condition. At times the vibrations of this miss/shutter can be a bit violent. If further accerate to force the truck back into V6 mode, the issue resolves itself but as soon as the truck switches back to V4 mode, the problems begins again immediately. I have had the truck at dealer service department 5 times with no resolution to the problem. Instead, the technicians continue to perform unrelated work items that do not alleviate the real issue. Upon my last service for the issue I was informed that "GM doesn't currently have a solution for the problem" and that all of the service work that the technicians continue to perform is "nothing more than a way to try to mask the symptoms so that you don't notice it." Upon researching, I have discovered that this exact same issue has arisen in multiple GM trucks. The long term affects, which are unknown at this time, are a concerning.

- Moscow, OH, USA

problem #4

Feb 012017

Silverado 1500

  • 10,000 miles
Truck exhibits a rough idle after truck is driven and warm. Idle causes teh truck to shake and feels like it will die at stops. RPM drops below 300 RPM then goes back to 490 RPM. In addition the truck will start to shake and vibrate at highway speeds of 75-80 mph. GMC service performed tsb changing our engine mounts but that has not fixed the issue. This is a known issue on Silverado and no fix in site. Concerned with seat vibration this is a safety issue due to potential drive train part failure.

- Parker, CO, USA

problem #3

Nov 272017

Silverado 1500

  • miles
In June of 2017, I bought a new Chevrolet Silverado. It runs great no problems. In November 2017 I called to make an appointment to have the oil changed. The service department told me that there is a recall on the chuggle drive quality. The service did what was needed to be done. I had to make a 5-hour trip up North when I noticed that my truck wasn't running like it was before the recall was done. I noticed that the transmission was shifting hard. When the cylinder deactivation went to 4 cylinders the engine lugs. Before the recall was done I couldn't tell when the cylinder activation was switching to 4 cylinders back to 8 cylinders it ran very smoothly no lugging of the engine. What concerns me now is when I was driving an went to make a left turn at slow speed the transmission downshifted hard where the back wheels locked up. Went through a drive through after I placed the order proceeded to the window my truck lunged forward from first gear to second gear. I am glad that no one was in front of me. I have taken it to the service department at the dealership several times. Was told nothing was wrong no codes came up. Even called GM got nowhere with them. The chuggle drive is a reprogramming of the transmission control module. GM trying to fix one problem created another problem. I pull a 5000-pound camper with this truck with the issues I am having now with the transmission shifting hard and engine lugging I am afraid it might cause me to have an accident. My truck ran perfectly before the chuggle drive quality recall was done. The recall has to be the problem. It's not a good fix.

- Rocky Gap, VA, USA

problem #2

Oct 302017

Silverado 1500

  • 1,000 miles
Noticed after purchase that there is vibration like a bad tire 35-42 mph. Vibration felt in seat, console and steering wheel 58-65 mph. Transmission down shifts hard sometimes feels like being bumped from behind, it also hesitates and jerks after letting off the accelerator and accelerating again between 25-45 mph. When accelerating it surges, jerks and stumbles. Sometimes when accelerating the transmission downshifts and hangs in that gear until you let off the accelerator. Under heavy acceleration there is vibration in the power train and the transmission seem noisy. At 25 mph it shutters like the transmission is in to high of a gear under light acceleration. Returned to waldorf Chevrolet where I purchased it and was told they balanced 2 tires and reset the road force, scanned transmission no codes transmission ok after shop foreman road tested for 21 miles no other repairs needed. Picked it up driving home noticed all the problems were still there and after inspection of my wheels noticed that the wheels were balanced still had the old weights still on the wheels with new weights also. Made another appointment this time to have shop foreman (rick) ride with me to show him what it was doing which we did and left my truck again. After 8 days I am told it was ready I was told they did a pico scope test and the driveshaft was being replaced then only tested it was ok. Checked run out on flanges all within specs. Found the right rear tire bad. They put steel wheel from another truck on and road tested with no change. They drove another truck and it rides the same. Even has the shutters on hard acceleration. Said they called GM tac back and they don't see a problem with this. Written documents be sent via mail. Made another appointment

- Temple Hills, MD, USA

Read the next 1 complaints »