8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
7,500 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Mar 152018

Silverado 1500 Redline Edition 5.3L V8

  • Automatic transmission
  • 7,500 miles

Paint chipping all over, front, top of hood, side, all over.

Complained to dealer. Result: outside influence. Complained to Chevy "Customer Care". Result: outside influence. Drafted an open letter to Chevrolet Executives. Actually receive a contact back from Bryan. After uploading photos and video and telling him to simply search google for Silverado paint chipping.....

He finally responded with " it has been deemed that the environment in which you operate the vehicle has contributed to the road rash on the vehicle" WHAT AN ABSURD STATEMENT!!!

I operate my vehicle primarily on the Massachusetts Turnpike. It has never been off road or on dirt roads. I use it to travel to work and back, 104 miles per day round trip. All but 3 of those miles are on the interstate. So, is it Chevrolet's position that a 2018 Silverado 1500 should not be operated on interstates or paint damage is to be expected?

What is most amusing is the "Z-71 Off Road" sticker on the rear of my truck. I was truly unaware that "Off Road" meant--- KEEP IT OFF THE ROAD.

- Mark J., Grafton, US