10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
13,504 miles

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« Read the previous 20 complaints

problem #36

May 242021

Silverado 1500

  • miles
For months now, my 2018 Chevy Silverado 1500 has a -??service trailer brake system-??notification on the the dash that repeatedly pops up every 5-15 seconds while the vehicle is on, including while driving. This, along with the pinging sound that comes with the notification, makes the vehicle difficult to drive due to the constant distraction the notification makes. I have tried taking issue with the dealership but they are not helping whatsoever. From my own research online, I have seen hundreds of other people experiencing the same issue. Please help us eliminate this distraction by forcing a recall and thus making the roads safer for everyone. Thank you.

- Princeton, TX, USA

problem #35

Jan 202022

Silverado 1500

  • miles
2018 CHEVROLET SILVERADO 1500.1/20/22 slow driving in a parking lot, applied brake to slow down for a stopped vehicle and pedal was soft and went almost to the floor could have killed someone, this happened 3 times within 4 minutes Power Brake Assist warning came on, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. called local CHEVROLET dealer Jenkins Chevrolet of Homosassa service department told the manager that my truck was working right they said it was not involved in a recall my truck showed all the symptoms in this recall, NHTSA Campaign Number: 19V645000

- Homosassa, FL, USA

problem #34

Dec 142021

Silverado 1500

  • miles
While coming to a stop at a traffic signal I experienced a sudden braking loss. The pedal began to vibrate and I noticed an extreme reduction in braking power. I then got a prompt on my dashboard saying -??service brake assist.-?? I narrowly avoided the car in front of me while trying to stop. I contacted GM and they claim even though my year make and model are the same as vehicles being recalled my specific VIN# is not.

- Westford, MA, USA

problem #33

Nov 262021

Silverado 1500

  • miles
Bought the truck new. Never towed a trailer till well after warranty. Service trailer brake light keeps coming on continuously. Then no trailer lights or trailer brakes. Found 2 blown fuses but now the same thing is happening again. After my research I found tons of information that lots of other people are having the same issues. I have not pulled my RV since because I'm worried about it not having brakes. It's quite large and without them this truck would not be able to stop in case of a quick emergency.

- Frostproof, FL, USA

problem #32

Sep 042021

Silverado 1500

  • miles
My 2018 chevy silverado started making weird squeaky/popping sounds it almost sounds like something is rubbing against something else when stepping on the break pedal. When driving at any rate of speed the pedal seems to not make the squeaking noise but when I make a complete stop for example at a traffic light and let go of the break pedal and press again I can hear that noise loud and clear even passengers can hear it, Another example would be going in a drive thru of a restaurant that pretty much break pedal is used every 3 seconds as you pulling forward there the noise becomes constant every time stepping and letting go of the break pedal. My silverado has about 80,000 miles on

- Grandview, MO, USA

problem #31

Nov 112021

Silverado 1500

  • miles
Trailer brake system failure we noticed the sudden drainage of power resulting in death of battery multiple times alert was present after we notice the loss in voltage in battery to battery drainage after research I found that it is usually a short or a bad wiring harness which causes this and could pose a danger considering how I at one point in time have trilled things this could be an issue and a danger to others on the road

- Beacon, NY, USA

problem #30

Jun 062018

Silverado 1500

  • miles
It started 400 miles after I bought the truck new and was on vacation with my family, the trailer break system lights started coming on so I detached my travel trailer and took it into a Chevrolet dealership in flagstaff Arizona they couldn-??t find out why it was doing it and told me it must be the plug in the trailer it self. So on our trip we were driving threw Zion National Park when my trailer break did not engage down a steep grade and my truck break barley held enough to stop us down the grade, lucky for us the exhaust break gave us just that little bit to help us stop the truck. And now I see people on you tube showing the problem and wonder why GM has not done anything about it, I have paid many time for my truck to be fully serviced and I-??m still dealing with this broken piece.

- Mariposa , CA, USA

problem #29

Aug 012021

Silverado 1500

  • miles
Brake pedal gets hard and you will need to step on the brake hard in order to brake.

- San Antonio, TX, USA

problem #28

Sep 152021

Silverado 1500

  • miles
Service Brake Assist warning on message center. Brakes go from power to manual

- Sharpsburg , GA, USA

problem #27

Oct 032021

Silverado 1500

  • miles
On 10/03/21 at approximately 1251 hours, I was driving my 2018 Chevrolet Silverado which is the vehicle with the above mentioned VIN. As I was traveling towards a heavily traveled intersection in my current city, I approached a steady red signal on the traffic light. It should be noted that this particular part of the roadway is a slight decline towards the intersection and traffic control signal. It should also be noted that on this particular day, there were no inclement weather or roadway conditions that would affect the vehicle to deviate from normal maneuvering. As I applied the brakes at a reasonable distance from the stop light, almost all pressure and power towards braking was lost. As a result, I was forced to apply extensive pressure to the brake pedal as the vehicle failed to slow and stop in a timely fashion. After gaining some braking power, the vehicle and brakes began to shake and produce a clunking sound. This was troublesome because had I failed to stop in a timely manner, I or other motorists could have suffered serious injury or death as a result of a crash at a heavily traveled intersection. Prior to this incident, there were no warnings or alerts provided by the vehicle, dealer, or manufacturer about this issue. As the event occurred, an alert flashed on my dashboard that read -??Service Brake Assist.-?? Following the incident, my vehicle was inspected by a certified mechanic. Said mechanic deemed that the problem with the braking was a result of a failure of the brake booster vacuum system. After doing some research, it is apparent that other years, makes, and models of GMC products suffered the same issue with the braking system. Said issues were remediated with a recall by the manufacturer. This defect also caused numerous vehicle crashes with reported injuries.

- Huntingdon, PA, USA

problem #26

Sep 152021

Silverado 1500

  • miles
When driving the brake pedal goes soft. In parking lots, areas of low speeds, making u-turns the brake pedal goes all the way to the floor and doesn-??t stop. The brakes completely stop working until you release and pump the brakes again quickly before hitting something or someone.

- Clermont , FL, USA

problem #25

Aug 202021

Silverado 1500

  • miles
Truck loses power driving down the road. The service trailer brake system warning comes on the dash. The battery dies because of this also.

- Mackinaw, IL, USA

problem #24

Mar 182021

Silverado 1500

  • 56,500 miles
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle was parked and failed to start. The vehicle was towed to the residence. The contact stated he replaced the battery and was able to start the vehicle. The contact stated that the failure reoccurred while the vehicle was parked. The contact stated he was able to jumpstart and restart the vehicle however, as he was exiting the parking lot and making a right turn, the vehicle inadvertently stalled almost causing him to crash into a wall. Several unknown warning lights illuminated. The contact jumpstarted the vehicle however, the failure reoccurred while driving and he veered to the side of the road. Several unknown warning lights were illuminated. The radio, the headlights were engaging and disengaging independently. The vehicle was towed to a tow yard. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The manufacturer was made aware of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 56,500.

- El Paso, TX, USA

problem #23

Apr 152021

Silverado 1500

  • miles
The DIC and infotainment both change settings on their own. It will change radio stations or call people on the infotainment and the DIC will change information displayed. The safety issue is it will also flash that the trailer has been disconnected/connected and when it thinks the trailer has been disconnected the trailer brakes will fail to function. It is a known problem with the display issue but I am unaware of any reports on trailer brake function. I have had a few serious conditions on two trailers when the truck does not recognize the trailer being connected and fails to apply the brakes.

- Kyle , TX, USA

problem #22

Jun 042021

Silverado 1500

  • miles
The trailer brake control module stopped working on the interstate while pulling a 37' fifth wheel camper. This defective part caused the truck to not have any electric brakes on the camper. A warning message appeared on the dash. A new trailer brake control module fixed the problem. Since the vehicle was out of warranty (37,878 miles) the part was not covered by the dealer. The dealership where the part was purchased informed me that it was a common problem. This problem occurred while traveling at 65 miles per hour. There was only the truck brakes to stop the camper without the trailer brakes working. This is a serious problem and should be addressed.

- Hewett, WV, USA

problem #21

Dec 172020

Silverado 1500

  • 18,000 miles
When the vehicle was started, a loud squealing sound was heard coming from the vicinity of the front of the engine. While under the oem bumper to bumper warranted period, Chevrolet dealer number one was not able to determine the problem or repair it. Furthermore, the problem was not reported in the vehicle history as reported. A short period later, Chevrolet dealer number two was able to locate the problem and repair it at my personal expense as the warranted expired on time as opposed to mileage. I learned that the same problem was a part of a previous recall which dealt with failure of the brake assist pump. GM rectified the recall by changing the computer software to overdrive the pump beyond it's original design speed. This provided an increase in pressure which temporarily corrected the failure. The corrective action added more stress to the original design of the pump and now the pump is mechanically failing as a result. This failure could potentially cause an immediate unexpected brake failure potentially resulting in frontal collision and loss of life!. the dealers have not provided copies of service orders or replaced parts. I only have rental agreements to substantiate that something was done to the vehicle. GM's customer care is investigating the unprecedented behavior of the franchised dealers with no reply to me at this time.

- West Palm Beach, FL, USA

problem #20

Feb 252021

Silverado 1500

  • 47,000 miles
Reduced power steering assist engine stall ipc / radio / HVAC goes blank various dtc. Had my head lights flickering, had stabilitrak errors, power steering errors, and the worst of all, the steering wheel jerking out of my hands. Isnt my video but similar when I was driving about 5mph [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- De Soto, IA, USA

problem #19

Feb 082021

Silverado 1500

  • miles
Transmission locked up and failed. Acted like it bound up. This happened during a normal shift sequence, acted tight then engine just kept over revving. Happened about 3-4 months ago. Dealer fixed for free. Said it was common. This happened right at 60K miles. Said if it happens again they will not warranty it as there is no fix for this problem. Suggested I buy another new truck. Next problem is my right front caliper has failed twice and needed complete replacement. It is now failing for the third time. This is seriously unsafe and crazy. I have only about 73K miles on this truck. Third thing is my chrome trim on my door handles has repeatedly failed. I was told by my dealer this is normal and it is not fixable unless I pay them. It is not normal wear and tear. The truck is babied and kept in perfect condition.

- Lebanon, OR, USA

problem #18

Feb 012021

Silverado 1500

  • 49,550 miles
ABS (trailer braking system) and stabitrak warning lights randomly come on while driving and remain on until vehicle turns off. On multiple occasions the rear wheels have locked and steering becomes difficult even when brakes are not being applied. This has occurred while driving at varying speeds and in varying weather conditions. Vehicle has been checked by dealer on 3 separate occasions for this and service was reported unable once lights have gone off. Said incident has occurred approximately 30-50 times over the past 18months.

- Chicago, IL, USA

problem #17

Jan 182021

Silverado 1500

  • 38,000 miles
At low speeds, such as parking lot, or traffic jam, and even while at a stop light, the brake pedal pushes up and becomes very hard. The brakes stop working and the truck must be taken out of drive. Chevy has issued a recall on Silverado trucks 2014-2018 equipped with 5.3L motors the recall number is 20V603000. Everything that happens as a result of the faulty brake assist is exactly what is happening to my 2018 Silverado (5.3L) bomnin Chevrolet dadeland and Chevy is telling me that my VIN number doesn't qualify me for the recall, yet my truck description and brake problem, both match the recall perfect. To add insult to injury bomnin charged me $630 and when I went to pick up the truck it is exactly the same. No brakes at idle.

- Palmetto Bay, FL, USA

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