10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
8,934 miles

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« Read the previous 20 complaints

problem #79

Feb 252020

Silverado 1500

  • 9,100 miles
Upon starting my truck the brake system failure 62 mph top speed warning appeared, service ESC and service trailer brakes. My check engine light illuminated. I turned off my truck waited a couple minutes restarted the warnings did not appear but my check engine light is still illuminated. I drove approximately 5 miles did not exceed 40mph I drove with extreme caution and arrived home safely. It was brought to my attention that there is a current recall that is the result from a software update that was done by the dealership when my truck was being serviced in Dec 2019 for a recall. The new recall could result in a crash.

- Westland, MI, USA

problem #78

Feb 192020

Silverado 1500 8-cyl

  • Automatic transmission
  • 3,118 miles
The contact owns a 2019 Chevrolet Silverado. The contact stated while driving at various speeds the brakes failed. The contact stated the ecs light illuminated prior to the failure. The contact stated the trailer braking system light also illuminated prior to the failure. Additionally, the contact stated that the rear windows allowed water to enter the vehicle around the seals. The vehicle was towed to medved Chevrolet located at (11001 w interstate 70 frontage rd N, wheat ridge, co 80033) however, the repairs were still pending. The manufacturer was informed of the failures. The approximate failure mileage was 3,118.

- Aravada, CO, USA

problem #77

Dec 212019

Silverado 1500

  • 3,200 miles
Service brake system error messages appeared on the dic.

- Manassas, VA, USA

problem #76

Feb 062020

Silverado 1500

  • 7,100 miles
The contact owns a 2019 Chevrolet Silverado 1500. The contact whom was the passenger called on behalf of the driver her spouse, stating that the driver depressed the brake pedal however, the vehicle failed to stop in a timely manner. The contact stated that the ABS warning light illuminated as the vehicle rear ended another vehicle. The contact stated that no injuries were sustained in either vehicle. A police report was not filed. The vehicle was towed to marlin Chevrolet Buick GMC Inc. (2145 rue frank-carrel, qubec, qc G1N 2G2, Canada) where the engineers at GM was contacted and informed the dealer to replace the brakes. The contact stated that the dealer was awaiting parts for the repair. The contact stated that prior to travelling to Canada the vehicle was serviced under NHTSA campaign number: 19V889000 (service brakes, hydraulic, service brakes, electronic stability control) at quirk Chevrolet of bangor dealer, (293 hogan rd, bangor, me 04401). The approximate failure mileage was 71,000.

- Beaver Cove, ME, USA

problem #75

Feb 062020

Silverado 1500

  • 8,000 miles
When I went to start the vehicle 'service brake assist", 'trailer brake malfunction (no trailer attached) and "service ecs" warnings illuminated on the instrument panel. I acknowledged the codes and was driving away and the brakes didn't work. I had to stand on the peddles to stop. The check engine light came on also. I restarted the vehicle and the brakes worked but the check engine light has stayed on. Only have ~8000 miles on vehicle.

- Tenino, WA, USA

problem #74

Feb 072020

Silverado 1500

  • 13,077 miles
Truck was recalled due to braking issue, took in and had recall performed. After recall brakes failed, took it back to dealership. Returned for pickup and brade pedal went to the floor. Left it again for repair. Picked it up after this and within a few days of getting the truck back from the dealer the brakes failed and we were involved in a crash. We were unable to stop and hit another vehicle. Significant damage. The vehicle was moving along a roadway and when another vehicle suddenly pulled in front of our vehicle the brakes were applied and failed causing us to crash.

- Pisgah Forest, NC, USA

problem #73

Dec 162019

Silverado 1500

  • 8,807 miles
On Dec 16 I started my vehicle via the remote start. I then got in and my ecs, ABS, traction control, steering and a lot more lights light up on the dashboard. I went to back it up I couldnt stop it unless I stuck my foot in it hard and I couldnt even steer it so I wouldnt wreck. Called onstar they said to drive carefully but needs to be serviced within 7days. I parked it found another way to work and had my vehicle towed to the dealership. They said it was fixed and was just a battery issues and they fixed a couple of recalls. Then on Jan 26 not even a month later I was at the grocery store and started the truck, started backing up and the dashboard started lighting warnings and I couldnt get the truck to stop. Finally with everything I had I got it to stop. I had to get the vehicle home cause it was Sunday so I put on my flashers drove less than 30mph and got it home thank goodness without causing a wreck. Had it towed back to another dealer and you know this dealer blamed the other dealer said they didnt do something right and they just reset the system. A week later, and again having it towed with my own insurance cause onstar wouldnt tow it to the dealer I wanted. I wasnt even offered a loaner vehicle.

- Odessa, TX, USA

problem #72

Jan 072020

Silverado 1500

  • 1,700 miles
I have lost power to my brakes on 4 isolated occasions in the span of a month after purchasing this new vehicle. On each occurrence the service trailer brakes, service ESC, service speeds and I would smell burning upon exiting the vehicle after operation. On 3 of the occasions I experienced this issue while stationary and upon starting the vehicle. On one occasion I was operating the vehicle at roughly 60 mph and engaged the brakes and lost power to the braking systems.

- Bozeman, MT, USA

problem #71

Dec 292019

Silverado 1500

  • 2,300 miles
Service brake assist warning has been appearing since Dec. 29, 2019. Since that time, the vehicle was in for service 3 times for that issue. Still happening even after they re programmed and re flashed the ecbm. I was driving the vehicle every time this occurred, no other warning lights illuminated on the dash

- Campbell, OH, USA

problem #70

Jan 312020

Silverado 1500

  • 3,500 miles
My brakes failed at 3500 miles on my 2019 Silverado. The dealer performed an update #N192268091 on the vehicle and told me that this had an 80 percent chance of taking care of the brakes not failing in the future, leaving a 20 percent chance that they will fail again. This to me is unacceptable to me and my family. Now when I drive this vehicle I get chest pains and just don't want it anymore. Please help me!

- Kalamazoo, MI, USA

problem #69

Jan 222020

Silverado 1500

  • 2,399 miles
On January 22, 2020 I started the vehicle with using the mychevrolet phone app. I got into the truck and pushed the ignition button. The following three warnings appeared on the instrument panel: 1) brake system failure 62 mph top speed, 2)service trailer brake system, 3) service ESC ABS, brake, traction control, and check engine lights illuminated. I turned the vehicle off and turned it back on again using the ignition button and all warnings and lights cleared except the check engine remained illuminated. The vehicle was parked when all of this happened. I received an email from onstar reporting that an issue with the antilock braking system was detected. This vehicle had just been into the dealer the prior week to fix one recall associated with the battery cable, and two other recalls associated with the brakes.

- Eagle River, AK, USA

problem #68

Feb 012020

Silverado 1500

  • miles
Turned on truck and got multiple messages, "service ESC" and "brake system failure - speed limited to 62 mph." Braking was extremely limited - even at hardest effort, truck struggled to come to a complete stop. Truck has 6700 miles and also brake pads are reporting 14%/18% life left which is innacurate based on amount of driving.

- El Paso, TX, USA

problem #67

Feb 012020

Silverado 1500

  • 6,700 miles
Parked in drive way started truck and message popped up saying dont drive over 60 and lights on dash.break peddle also hard to push.

- Forest Lake, MN, USA

problem #66

Jan 112020

Silverado 1500

  • 9,500 miles
I was in the parking lot at a grocery store in motion pulling out of a parking spot and my brakes and steering got very hard. I had to mash the brake pedal as hard as I could to get the truck to stop. It was hard to steer as well. There was lots of error messages and lights on. Service ESC, top speed 62mph, service trailer brake. Had to wait 30 minutes and start truck. It runs now but check engine light is on. This is the second time this has happened. This first time I was in a drive thru and had to push the truck out of the way. If this happened on the highway or a busy street it could be deadly. I am not comfortable driving this truck anymore.

- Kerrville, TX, USA

problem #65

Jan 222020

Silverado 1500

  • 4,000 miles
Started the vehicle and dash flashed: Brake failure, ESC failure, do not exceed 62 mph, trailer brake failure. Vehicle had previously been serviced for brake pad wear issue, though the erroneous readings remain (55% front pads left @ 4000 miles). All lights cleared, I continued to drive, had no power assist whatsoever on brakes, very difficult to stop. Service engine light remains on.

- Hughesville, MD, USA

problem #64

Jan 272020

Silverado 1500

  • 42,250 miles
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 40 mph, the brake pedal was depressed and went to the floorboard. The brake pedal was pumped several times to stop the vehicle. The brakes warning light was illuminated. The vehicle was towed to freedom Chevrolet 13483 I-10 West, san antonio, tx 78249, (210)- 697-6078 to be inspected. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 42,250.

- San Antonio, TX, USA

problem #63

Jan 272020

Silverado 1500

  • 510 miles
Out of nowhere multiple warning lights illuminated. ESC, brake system failure, trailer brake failure, do not go over 62 mph. Brakes were near non functioning.

- St. Paul, MN, USA

problem #62

Jan 272020

Silverado 1500

  • 667 miles
Started my vehicle and the following messages came up immediately: Brake system failure 62 mph top speed, service ESC, and service trailer brake system. Other lights were illuminated on the dash, such as check engine, ESC, ABS and parking brake. Without turning off the vehicle, I thought it was important to get the vehicle to the dealer immediately as for them to see the vehicle in it's current state. While driving to the dealer the brakes where not fully functional. I would press the brake fully down and it would coast to a stop. Depending on the speed would determine how far it would coast before it would stop. It was a very scary situation. Brake pedal had pressure but the brakes would not start to active until fully pressed. Even then the stop was very slow and would coast. Example, driving out of my office drive to the man road at 5-10mph it coasted a good 30-60 ft. Once the pedal was fully engaged. Vehicle has 667 miles.

- Prattville, AL, USA

problem #61

Jan 262020

Silverado 1500

  • 1,500 miles
Purchased new vehicle with less than 4,000 miles was running fine when parked. When it was cranked to go home listed ESC failure, service steering column lock, trailering system failure, lane departure disabled, speed limited to 60 mph. I was able to get home, but the brakes were so hard that it was extremely difficult to stop. Local dealer it was purchased through "fixed it" less than 1,500 miles later I'm having the same issue! obd has the codes C0021, C0021, P25A2, P25A2, P0606. I do not feel safe driving this truck! if that issue were to happen approaching an intersection I would have no way of stopping in time. Ridiculous.

- Knightdale, NC, USA

problem #60

Jan 232020

Silverado 1500

  • 3,000 miles
5 times since I purchased this truck one month ago; shortly after turning on, shifting into gear and starting to move the following displays on the dash 'service ESC, service parking break, flashing orange check engine light', there may have been other lights too but those ones have been there every time. Usually it resets after stopping and turning the car off and on. The ride however is very jerky until I am able to do so and this is not a safe operation condition if there is not a quick and easy place to stop to reset. I have tried to have onstar pull the codes rice but they were not been able to do so in time and they tell me there is no problem when they connect to the onboard diagnostics. It appears they can't see history, only active codes. There was a brake recall on this truck that was supposedly reprogrammed before I took delivery but I suspect that the 'software fix' may not have been successful. In hindsight, my salesman also seemed like he may have been aware of this issue but didn't tell me about it. I say this because the day after I picked it up I noticed that front brake pad life indicated only 68% remaining which seemed low for a 'new' truck that had 2500 miles (had been dealer courtesy vehicle). His response when he tried to clarify was something along the lines of 'and you want me to have them look at the warning about the brakes?', in retrospect that response indicates to me that he may have had an awareness of this problem that I had not yet experienced and was not what I was asking about at the time. He never seemed to understand what I was getting at about the brake pad life when I reexplained so I eventually decide just to forget about it and resigned to the fact that I may have to put new brake pads on this truck before the lease is up in 39 months.

- Harwich, MA, USA

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