The truck has had the battery die a few times over the past couple weeks for no apparent reason. Then we let it sit for a week and go to start it and all of our warning lights come on and lots of warnings start flashing across the screen stating reduced engine output, etc. The truck won't start. We hook it up to my husbands work van to charge the battery (per the request of the dealer) and it finally starts, but when it starts, the entire instrument cluster was out. We couldn't see anything. We let it sit overnight and started it again the next day and still nothing on the instrument cluster. The dealer sent a tow to pick it up. The look it over and can't find anything wrong with it. They disconnect the battery, reconnect the battery and now say it's fine. They want to charge us a fee because they couldn't find anything wrong with the truck, but obviously something was wrong or this wouldn't have happened.
Update from Aug 28, 2020: The truck has had the battery die a few times over the past couple weeks for no apparent reason. Then we let it sit for a week and go to start it and all of our warning lights come on and lots of warnings start flashing across the screen stating reduced engine output, etc. The truck won't start. We hook it up to my husbands work van to charge the battery (per the request of the dealer) and it finally starts, but when it starts, the entire instrument cluster was out. We couldn't see anything. We let it sit overnight and started it again the next day and still nothing on the instrument cluster. The dealer sent a tow to pick it up. The look it over and can't find anything wrong with it. They disconnect the battery, reconnect the battery and now say it's fine. They want to charge us a fee because they couldn't find anything wrong with the truck, but obviously something was wrong or this wouldn't have happened.
The truck has had the battery die a few times over the past couple weeks for no apparent reason. Then we let it sit for a week and go to start it and all of our warning lights come on and lots of warnings start flashing across the screen stating reduced engine output, etc. The truck won't start. We hook it up to my husbands work van to charge the battery (per the request of the dealer) and it finally starts, but when it starts, the entire instrument cluster was out. We couldn't see anything. We let it sit overnight and started it again the next day and still nothing on the instrument cluster. The dealer sent a tow to pick it up. The look it over and can't find anything wrong with it. They disconnect the battery, reconnect the battery and now say it's fine. They want to charge us a fee because they couldn't find anything wrong with the truck, but obviously something was wrong or this wouldn't have happened.
Update from Aug 28, 2020: The truck has had the battery die a few times over the past couple weeks for no apparent reason. Then we let it sit for a week and go to start it and all of our warning lights come on and lots of warnings start flashing across the screen stating reduced engine output, etc. The truck won't start. We hook it up to my husbands work van to charge the battery (per the request of the dealer) and it finally starts, but when it starts, the entire instrument cluster was out. We couldn't see anything. We let it sit overnight and started it again the next day and still nothing on the instrument cluster. The dealer sent a tow to pick it up. The look it over and can't find anything wrong with it. They disconnect the battery, reconnect the battery and now say it's fine. They want to charge us a fee because they couldn't find anything wrong with the truck, but obviously something was wrong or this wouldn't have happened.
- Alison K., Franklin, IN, US