Service rear vision system and blue screen for backup camera and camera system on truck has been intermittently not working since purchased on 5/18/19. Have had the truck to the dealer twice to fix. First time replaced rear camera. Issue returned next day. Second time, dealer pointed to a tsp that indicated the system was busy when first starting the vehicle and to allow for extra time to place vehicle in reverse. Issue is not related to placing the car in gear, it only shows the issue. Issue appears to be a software issue in which the system doesn't get booted up in a timely manner. After some time, has been random from 2-3 minutes to over 30 minutes, the system will eventually come online and work properly. The issue I have is many of my trips are just a few minutes up the road to my firehouse I volunteer at. The truck doesn't have enough time to completely boot up the camera system and I'm left with a blue screen with no way to reset it or use the cameras. I've contacted the dealership service manager and Chevrolet and Chevrolet initially called back wanting me to contact the dealership. The service manager said he would investigate the issue and call me back to schedule a fix. No word in over 1 month now. I see on several forums other users struggling with the same issue and so far there seems to be no fix. I'm not sure GM knows what the issue is at this point. There seems to be no way to alert them and get the right people working on the issue. Hoping this venue will be able to wake someone up at GM. Issue is consistently random. Sometimes it loads quicker than other times, but is consistent in not wanting to work when needed.

- Raleigh, NC, USA

Rear backup camera screen gets fuzzy with several white lines across mainly during night driving. Very poor visibility for a brand new truck/camera. Good visibility is critical for backing up in a crowded parking lot at night. Critical safety issue!! took it to my local dealer 12/30/19 during the day, and was told they could not get it to replicate the issue, however did know about the issue with other vehicles. No resolution was given, said to come back when it did it again.

- Sullivan, IL, USA

The back up camera at night is blinding due to brightness and is non-adjustable to dim. Brightness of screen makes it difficult to adjust vision looking away from it to use side mirrors. Safety issue with a moving vehicle.

- Aliquippa, PA, USA

Repeated attempts by jones Chevy, sumter SC, they have not identified the vibration problems with my new vehicle. 22+ days in repair, multiple visits, and GM classifies harsh vibration as "normal characteristic" and closed the case, saying its final. I have contacted GM CEO with certified letter, discussed with exec. Customer support team, and posted on social media to find any solution. GM customer service is the worse I have ever experienced. So far dealer has conducted transmission drain and flush per a tsb, changed torque converter, evaluated vibration with pico scope, and problem still exists and persist. Now today it's back at dealer for a prop shaft swap, from a new truck. My vehicle now has 6K miles, and problem started at 5K after the drain and flush. GM says the vibration is normal because of the dfm, dynamic fuel mgmt. System. I say bs. They are wrong, and no vehicle should vibrate at low or high speed to the point you feel it through the seat, steering column, steering wheel and harmonic distortion in the cab. GM knows what the problem is, they just don't want to admit. Next step, arbritration" any feedback is much appreciated to solve this vibration issue. GM - do the right thing and issue a recall before someone gets hurt. Remember the ignition problem" this problem isn't going away.

- Sumter, SC, USA

Have taken veh, in twice for recall fixes, getting notices on ph, saying veh has not been fixed

- Muncie, IN, USA

Rear view camera cuts out intermittently when brakes are applied while backing up. Rear view camera is very fuzzy at night and is difficult to see. This is a safety concern due to visibility.

- Fredericksburg, PA, USA

Ongoing communication between local dealer and Chevy/GM executive support team to fix shudder/vibration is not resolved. Chevy states "normal characteristic" for this model vehicle, 2019 Silverado 5.3, 8 speed. I vehemently disagree. GM approved torque converts swap and then problem got much worse. They now say, resolution is final, this in normal! pleaded with dealership general mgr, to contact district supervisors to re-evaluate. Now they are going to run pico test and comparative analysis against 2 new truck on their lot. My truck only has 6K miles and should shake and vibrate, but it does and getting worse. Harmonic distortion within cab getting worse. Seems the more miles I put on it, the worse it gets. After drain and flush of transmission, per tsb, now also had delayed shifting, and having to brake hard when downshifting because it wants to lurch forward. Frustrating at best, but safety and risk of injury are my immediate concern. Need help!

- Sumter, SC, USA

Brand new truck an the back up camera flashes flickers, is terrible to see, backing up.GM says its normal. Not normal especially when the catalog says camera is hd 7", never seen a back up camera be able to flash and flicker when the lights are actuated brakes are on. Means there is a draw in the system. There is tinterference with it and the electrical system. I also have the traction control relay clicking everytime the traction control comes on. Have had three vehicles and never heard that to be normal. Head lights are so dim the cars behind me brighten the road. These lights dont even light the refelctors on the road. But apparently normal you can put led in, but have to pay for it. Just keep driving and cant see where your going until you get hurt. Also add led and void your warranty.

- Bracebridge, WY, USA

The rear backup camera is faulty. Randomly will get a blue screen (backup camera being inoperable) that says to "service rear vision system". research online, says there is no current fix for this issue. I only have 600 miles on a brand new truck.

- Archie, MO, USA

Backup camera at night blurry and shines eye very hard to see to backup

- Milwaukee, WI, USA

The backup camera screen is at full brightness at night in the pitch dark making for this issue. If you are looking in your side rear view mirrors to backup and look to the right one, passing the screen, you are blinded by the brightness of the screen. This, in my opinion, is very dangerous. This issue is also present in other 2019 trucks.

- Huntington, WV, USA

The rear view camera is absolutely blinding in low light conditions /at night. Also the screen is glitchy at best. The screen constantly cuts out and the picture distorts when applying the brakes. Compared to cameras and screens on other vehicle of lesser quality and less money this camera is absolutely unacceptable. A $52K truck should have a camera /infotainment screen of better quality than this. This technology has been out long enough to have hd quality as a standard feature. GM should make this right or I'm sure there will be a lot of new Ford customers in the coming years.

- Hampton, CT, USA

The backup camera system is essentially unusable at night when reversing. The image quality is fuzzy at best and cuts in and out with horizontal lines flashing through it. On top of the fact that it is a fuzzy image, it is so bright, it is unbearable to look at, it's basically white-washed.

- Escalon, CA, USA

The backup camera is useless at night, I already took it to the dealer and they told me that it was normal for the trim of the truck

- Homeland, CA, USA

2019 Chevy 1500 trail boss double cab: The backup camera cuts in and out when you apply pressure to the brakes. This could cause issues when you rely on this and then the camera cuts off and boom... you hit something/someone because the backup camera cuts off.

- Lexington, KY, USA

Automatic transmission and brake pressure problems. The automation transmission jerks when accelerating from zero miles per hour or at low speeds. It can dramatically increase the rate of an incident due to the powerful movement that the movement does to the whole truck. You can then feel the whole truck sway back and fourth due to the impact. This "jerking" from the start can increase the risk of hitting anything in front of you because of it not being controlled properly when moving in close proximity areas such as high volume traffic areas, high counts of pedestrians walking across the street, parallel parking, and parking close to another car in front of you or any other type of object in front of you. The brake applications take an extreme amount of pressure to stop the vehicle at all given times. My truck is brand new and purchased on 9/18/2019.

- Fort Worth, TX, USA

With only 500 miles on the truck/engine oil pressure has been dropping drastically while going from drive to idle. It drops frim 60 to under 30. Also battery power gauge drops well below 14 when originally was over 14. This also began at the same time oil pressure issues began.

- Langley Afb, VA, USA

Just driving lost brakes and ESC came on won't speed

- Pelican Rapids, MN, USA

I was driving on the highway for approximately 1 hour/75 miles. I pulled over to clean out my truck. I parked in a vacant parking lot. The truck's engine was running, the vehicle was in park. It was parked at the top of a hill. I got out of the drivers compartment, and walked around behind to the passenger's side, and cleaned out some trash. I then walked back around to the rear drivers side door, and removed more trash. I walked about 15-25 feet away, to put the trash in the garbage can. The truck made a weird 'chirp-chirp-chirp' alarm/electrical type noise, and then drove backwards. The reverse lights were on. I ran after the truck, the drivers door was locked. I pushed the unlock button on the door and hopped up on the running board. I opened the drivers door and jumped in, and slammed on the brakes. I stopped the truck, literally one foot from going over an 8 foot concrete embankment. I am really terrified by what happened. It was in park. It has that new system where the keys stay in your pocket and everything is push button (start, unlock) the vehicle's column shifter was still in park when I stopped the truck. Photos: 1.) this is the hill, and space I was parked in. 2.) these are my tire tracks, my trucks tires hit that sheet metal, and you can see the approximate 8 foot drop with the dumpsters. 3.) this shows the concrete speed bump thing that my truck backed over when it was rolling out of control this should not have been mechanically possible. If it was in park it can't happen (theoretically) if it was in reverse, it would have backed up immediately after letting my foot off the brake. If it had been in neutral, it would have drifted backwards immediately due to the grade of the hill. If it had been in drive or low, it would have moved forward, or stayed still.

- Durham, NC, USA

The chrome surrounding the air vents can reflect the sun in a manner that blinds the driver. This has happened to me on multiple occasions when driving North in the afternoon. It forces me to look away from the road, and causes imprinting in my vision, which reduces my ability to see when driving.

- Clovis, CA, USA