10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 1
Average Mileage:
5,509 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Feb 072024

Silverado 1500

  • miles
My 2019 Chevrolet Silverado 1500 RST was purchased brand new in 2019 and has less than 50k miles on it. The rear, passenger seat belt fails to retract which is a safety issue and where my child sits. Chevrolet stated that it was not covered under any manufacturer warranty or the purchased extended warranty from the dealership. This is a huge safety concern as the seat belt will not function without being able to retract. For it to fail with less than 50k miles and being less than 5 years old is unacceptable and so concerning. The estimated cost of repair is $806.51 which is crazy that they will not fix this issue as there is a new warranty for trucks built in 2021 and newer for safety belts specifically. Chevrolet should stand by their safety equipment, especially on their newer vehicles. I have uploaded a copy of the dealership information and recommended repair as well as cost of repair that they stated would not be covered.

- Kuna, ID, USA

problem #7

Jan 262023

Silverado 1500

  • miles
I was involved in an accident on one 2623. My vehicle was struck. However, my airbags did not deploy. Also, the diagnosis code did not show in remains faulty

- Modesto, CA, USA

problem #6

Sep 232022

Silverado 1500

  • miles
We bought this cause we have two car seats and both sides of seats the part you buckle into will not stay buckled we cannot use it for family at this time went to dealership paid $240 to get two but it could be two months as their are many of these malfunctioningcalled around to parts places no one can get them we have one othe car but is to small for family😞we was out of town when it came unbuckled and we stoped and car seat went forward no injury thank god

- Saintlouis, MI, USA

problem #5

Apr 072022

Silverado 1500

  • miles
The seatbelts and airbags did not engage when vehicle was involved in serious accident. Seatbelts we-€™re on but did not lock up and airbags never deployed. Vehicle is in a body shop in Mexico. Serious spinal and hip injury made worse due to these components mail functioning. Vehicle is still in Mexico while insurance company drags their feet so they don-€™t have to pay. Vehicle has only been towed and not examined while it just sits there waiting for insurance company to do something. There was a police report made and I-€™m unaware if insurance folks have looked at vehicle as They won-€™t talk to us. There were no warning systems prior to incident. Why would a person even think their seatbelts and airbags weren-€™t going to work??

- Tenino, WA, USA

problem #4

Jan 152020

Silverado 1500

  • 70 miles
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.

- Pago Pago, AS, USA

problem #3

Jun 212021

Silverado 1500

  • miles
My son was in the backseat by himself behind the driver seat. Got tangled in the seat belt and it kept ratcheting. It would not release and started to suffocate him around his lungs. We ended up cutting the seat belt to get him out. The seat belt would not release after the vehicle was stopped and turned off.

- South Haven, MI, USA

problem #2

Nov 152020

Silverado 1500

  • miles
Brake sensor went off, lights stayed on inside cab, radio screen and lights inside went out, tailgate went down while being driven and tools etc were lost. Radio came on and changed channels non stop for almost an hour even after shutting vehicle off 4 timea. After 8 hrs it was back to normal.

- Farmington, MI, USA

problem #1

Aug 012020

Silverado 1500

  • 44,000 miles
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that at start-up and occasionally while driving at various speeds, the steering wheel ceased to operate as designed. Additionally, the vehicle occasionally failed to respond when shifted into drive however, the reverse gear worked as designed. The power steering assist warning light was illuminated. The contact recently noticed that the rear driver's side seat belt was not stitched properly. The seat belt strap loosened while attempting to secure his child in the seat belt. Mtn view Chevy (310 E 20th St, chattanooga, tn 37408) was made aware of the failures and informed the contact that the vehicle was over the warranty coverage and there were no recalls associated with the failures. The manufacturer was made aware of the failures and opened a case but informed the contact that recalls were VIN specific and the VIN was not included in any recalls associated with the failures. The manufacturer referred the contact to an authorized dealer to have the vehicle diagnosed. The approximate failure mileage was 44,000. Invalid VIN.

- Wildwood, GA, USA