The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.

- Prairie Grove, AR, USA

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds or at a complete stop, the vehicle jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to several dealers where the spark plugs, engine wiring, and other various parts were replaced; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 87,500.

- Elsa, TX, USA

The truck is only three years old with 123,000 miles and the transmission needs to be replaced. I took the truck to Chevy and they said the transmission is bad and they need to replace it. GM and Chevy will NOT cover the cost to replace the transmission or help with any cost. This truck is fairly new and it's a lot that the transmission is already bad. Chevy quoted me $7,990 for new transmission with install.

- Rialto, CA, USA

Transmission continues to lock up while driving

- Prairie Grove, AR, USA

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed or repaired. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

- Clermont, FL, USA

On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there-??s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away, this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might-??ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.

- Mansfield, OH, USA

My truck has 75K miles and the transmission has a shudder and it shifts very hard. I have been told I need a new transmission by an AAMCO shop which will cost just under $7k. This is ridiculous for a 2020 pickup.

- Corvallis, OR, USA

I'm not sure what to call most of this but my truck has been vibrating when getting up to about 50 mph. When putting in gear it shows you put it in the gear wanted put doesn't register sometimes and perks you and clicks. The entire front end grinds, pops and clicks when turning forward or backwards. When doing the steering wheel will get stuck and want turn for a split second in turn causing steering To be misaligned causing you to basically steer the wheel in an unnatural position until you stop put it in park then proceed to drive again. I have had these issues since we bought the vehicle brand new. We have to get an alignment and balance rotation like every 6 months for it to only help for a about a month to not be as bad.

- Jacksonville, AR, USA

The truck caught on fire while I was returning from a trip out of state and then it appears it came from underneath either the transmission the engine or electrical. While returning home a message came on the panel on the highway, saying transmission, hot idle run I pulled off and did this and after about 15 minutes, the message light went off and I pursued Coming home nothing was wrong with the truck. After I dropped off to the passengers, I was on the way home and turned on home road and the message came on that says truck powering down all the lights came on the dashboard. I put the truck in park and shut the engine off had a manly open the doors and got out and smoke was rolling from underneath the truck. I grabbed the cell phones and told my passenger to call 911. I went back into the center of the cab to grab something out of the center council and flames came from underneath the hood up the glass of the windshield right in the middle of the truck. Backed away I called 911 again. Troy fire department responded in about six minutes. The truck was engulfed and gone. Ohio state patrol give me a claim number of [XXX] the instant [XXX]. There has been no problem with the truck or vehicle during the time I owned it. It was regularly service. It had 109667 miles on it. The truck was a 2020 Silverado from Bill Harris Ashland. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mansfield, OH, USA

Rear end went out within drivetrain warranty period. Chevy claimed it was due to a leak even though there was no evidence of one and they couldn-??t produce the part. Almost immediately after getting it back it started to have transmission problems (8L90). They again claimed there wasn-??t a problem. The truck now has 120,000 miles on it and we are replacing the transmission after it would drop gears and, finally, wouldn-??t go into reverse.

- Guthrie, OK, USA

2020 Chevrolet Silverado 1500 Custom, bought new on August 10, 2020. On August 24, 2020 I returned the vehicle to the dealership with 524 miles on the odometer, for hard downshifting at low speeds. The technician returned the truck with 531 miles, stating that he could not duplicate the issue. The issue continued along with occasional shudder at speeds around 40-50 m.p.h. On December 14, 2022 I took the truck to a different dealership with 1,616 miles and it was returned with 1,625 miles on the odometer. The technician found a slight shudder at 25-30 m.p.h. under light acceleration, but could not duplicate any other malfunction. The technician stated there was no metal debris in the fluid pan and performed a flush and refill of transmission fluid, installed updated thermal bypass valve and three seals. The issues still persisted, but not as harsh or as frequently prior to this service. I returned to the original dealership again on September 3, 2020 with the same concerns at approximately 28-K miles. Again, after having my truck (4) days, the original dealership's technician stated that he could not duplicate the problem(s).

- Grovetown, GA, USA

Truck was purchased from an authorized chevy dealership less than 6 months ago. Truck had transmission service just before purchasing it as it was *maintenance* not repairs. However all of a sudden the truck will stop accelerating in the middle of intersections where you typically would have a 1-2 or 2-3 shift. along with during acceleration on highway it will decide it doesnt want to shift anymore to a higher gear than 4th or 5th. This is causing a constant safety threat as i cannot control when the vehicle will move under its own power. This is a known problem with cheverolet as they will replace the parts that cause this if its under warranty however mine is not. Although the warranty is up the issue is caused by poor manufacturing process and they know that.

- Dover, OH, USA

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the contact experienced resistance while using the gear shift lever to drive and there was a hesitation while shifting gear. Additionally, while in reverse on several occasions, the back over prevention screen went black and failed to operate as intended. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.

- San Antonio, TX, USA

I took my truck in for an oil change on 5/25 and 12 miles after words, my truck was thrown into reduced engine power mode, which dropped my speed unexpectedly as I was driving. Luckily, I was in a residential area so that did not affect my safety, but there is potential that someone could have this code come up on the highway and have their vehicle unexpectedly throttled in regards to speed. The reduced engine power mode was the result of a code related to an electrical issue that ended up being the coolant control valve for the engine. I took it to a Chevrolet dealership that did the oil change, and they inspected it and determined that that part was faulty And would need to be repaired. The problem comes intermittently because The dealership drove my truck some and the issue would occasionally go away. As the part needed is on a seven month back order, the vehicle is available for inspection if needed.

- Pantego, TX, USA

I purchased my vehicle from Southern Pines NC and at the time it had 12k miles on it. At about 40K I started having transmission problems. It would hard shift in 1st and 2nd gears. It also would not go into reverse. Hendrix Chevy had my vehicle multiple times attempting to fix things. Telling me it was not the transmission etc etc. My power train warranty expired at 60K. I have asked for my complete service records multiple times. I have paid out a lot of money due to it "not being the transmission". The last time it was there the manager Matt took it home and said the changed the transmission fluid which was very dirty. Almost trying to say I had done something to make it that way however in the service history they had it almost the entire month due to issues. I got it back and my brakes went out while driving. I was able to cost to a stop. I was at my limit. I called Matt and said come and get this vehicle. I want Chevy to take it back. They kept the vehicle for almost 2 weeks. Matt said he personally drove it home and it was fixed. I picked it up and I have not had any issues for about 8 months or. Now my power train warranty is expired and my vehicle is again doing the same things it was when I took it in at 40k. It now has 85k. It is hard shifting in 1st and 2nd. It is rolling when in drive. I also have had many body parts that have come off etc. I called Chevy today to again get my service records. I stil have not gotten them. I just want a reliable vehicle. I feel like I have not had a reliable vehicle from day one. I want them to take this vehicle back and I want a Toyota hat is comparable in cost of my truck in its new form. Can you help me?

- Apex, NC, USA

torque converter and transmission. For more than a year truck would lunge or jump forward when stopped at light or sitting in traffic, brought truck back to dealer several times for this problem each time they would tell me nothing wrong with truck. problems continued to happen and Truck started hesitating when accelerating then jumping into gear also while driving on highway truck felt like it was slipping out of gear and RPMs would jump up. Brought truck back to dealer again 3 months ago and they said torque converter was going bad and they would call me when part was in. two months later and they kept saying it was back ordered, now while driving going down steep incline into busy intersection felt like i got rear ended by another car, when looking back no car was close me truck stalled and started rolling into intersection I slammed on brake and got truck started again only to find transmission had failed and it slammed into gear when accelerating put my flashers on and got off road. Brought truck back to dealer to have them tell me transmission was now gone. truck has now been sitting on dealer lot for a month now with them telling me they can't get parts or transmission to fix. Very dangerous situation with this transmission and them knowingly kept sending me away in this truck. I feel that they knew about transmission problem over a year ago when I was bringing it in for the lunging forward after coming to complete stop at traffic light and kept saying nothing wrong. Truck was still under original warranty and only has 62k miles on truck.

- Dover, NJ, USA

Driving 20 mph on paved downtown street when cross arm failed causing wheel to twist 90 degrees causing damage to brakes, drivetrain, abs, and steering. No warning just pop and trying to maintain my lane before able to turn into parking lot. Towed to dealer and diagnosed with control arm failure. They are aware of this issue and now replace control arms stronger rough country control arms and level the truck differently. DeAler is claiming GMC will not cover and they are calling it a suspension issue and out of warranty two months. Truck has 26000 miles on it. Lucky event happened at 20 mph and I was able to maintain control of vehicle

- Boise, ID, USA

Truck shudders, with varying degrees of vibration, emtek applying brakes. It is especially rough when applying brakes on the highway as it feels like it could lose steering control. Shaking is also very noticeable at slow speeds. Have had rear brakes serviced and problem persists. As of this month, the "service ESC (electronic stability control)" light has come on, along with other faults on the dash. VIN does not indicate unrepaired recalls, but this issue makes the drive feel dangerous

- Newport News , VA, USA

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 30 MPH, the vehicle briefly vibrated and shuddered before losing motive power. After tapping the brake pedal and rapidly accelerating, the vehicle continued to vibrate and shudder but eventually returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

- Marco Island, FL, USA

the transmission on my truck shudders and shakes very badly, contacted GM, also the dealer told it would take 3-4 weeks to repair, i am left without away to work.

- Edgecliff Village, TX, USA