10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
4,515 miles

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« Read the previous 20 complaints

problem #34

Jul 062022

Silverado 1500

  • miles
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.

- East Aurora, NY, USA

problem #33

Jan 222022

Silverado 1500

  • miles
The infotainment screen brightness is set too high, such that turning the brightness setting down enough for the infotainment screen to not be too bright turns the backlighting on the instrument cluster down to where it's almost unreadable. In this specific case I was trying to use Apple Maps through Carplay for navigation in an unfamiliar rural area, where lighting on the roads is almost inexistent besides in towns. During the day it's not too much of an issue, but any time between dusk and dawn one must make a choice between visibility out the windshield and being able to quickly read anything on the instrument cluster. It is my opinion that this issue is enough of a safety hazard to force GM to make changes, but unfortunately isn't the most egregious "feature" of this screen. That title belongs to what happens when you put the vehicle in reverse at night. It seems whoever designed it thought the view of the backup camera on the infotainment screen is the only thing you should be able to see, since it changes the brightness back to its daytime setting. This makes seeing out of the vehicle in any direction where the screen is even slightly in your view almost impossible. It also means you must wait a second or two for your eyes to adjust if you want to, for example, look at the backup camera on the screen then look out the rear window. In my case, even looking out the rear window into a garage with a light on was difficult after looking at the backup camera view. Add to all of this any kind of vision issues like needing prescription glasses or contacts, and your eyes are constantly trying to adjust between being able to see what your next turn might be and being able to read any signage that may be present. Simply put, it seems GM took the idea of making the vehicle a rolling smart device to be the primary use, even above having the ability to see where you're going safely.

- Durham, NC, USA

problem #32

Nov 282021

Silverado 1500

  • miles
I started my truck up and the dashboard warned me with service ESC and also Service Power Steering drive with care. Steering wheel was very hard to turn obviously no matter what way. I only got like 14,169 miles on the truck. I left it sitting for about 2 hrs. And it's supposedly back to normal. No lights some how.

- Laguna Niguel, CA, USA

problem #31

Jul 052021

Silverado 1500

  • miles
- My back up camera developed a fish eye distortion. - It makes it hard to see how close something is behind you, making it dangerous backing up with children in the area. - Yes, although the dealer is trying to claim it is ''normal'', even though it was not that way when I bought the truck, or I would not have purchased it. - There were no warning lamps or other symptoms prior to the problem. It appeared before 2,500 miles were on my vehicle.

- Jacksonville, FL, USA

problem #30

Jun 122020

Silverado 1500

  • miles
The radio continuously keeps blacking out turning off and back on over and over. Radio has been replaced and everything and it-€™s still an issue.

- Gainesville, GA, USA

problem #29

Jun 192021

Silverado 1500

  • miles
While driving all warnings lights came on and all gage needles started moving back and forth.

- Capron, VA, USA

problem #28

Jun 202021

Silverado 1500

  • miles
Momentary loss of electrical power going over bumps, stabilitrak warning then complete loss of cabin power, engine power and power steering. Corrects after approx 1 sec.

- Enterprise , AL, USA

problem #27

May 282021

Silverado 1500

  • miles
At least 3 times while driving the entire radio and information system has shut down while driving and completely gone black for 2-3 minutes and reset to factory reset This does not show as recall but worried that it may shut down vehicle completely Have told dealership during routine maintenance and they said they find no problem Obviously there is a reason this is happening

- Edinburg, TX, USA

problem #26

May 172021

Silverado 1500 4WD 6-cyl

  • Automatic transmission
  • miles
I was leaving work on May 17th and got in my 2020 Silverado and started the vehicle. Immediately codes were thrown on the dash stating that the power steering was out and that the ESC system needed serviced. The traction control system/ESC light was also illuminated on the dash. I was unable to turn the steering wheel whatsoever. I turned the vehicle off and restarted approximately three times all of which still were displaying the codes listed above. I let the truck sit for approximately 20 minutes and the codes had cleared themselves and the vehicle was functioning as it should. I immediately drove to the dealership and had it serviced. Dealership stated there was a programming issue related to the EBCM, which if I'm not mistaken was a recall already issued for the 2019 models. I have seen many instances online of this same issue occurring and sometimes impacting the ability to brake (if vehicle was in motion at time of onset). My onset occurred at approximately 14,000 miles while in park. Since the servicing (approximately 1 week) issue has not been replicated, but I am not sure if the problem has been fixed or if the computer is just functioning properly and will glitch again at some point in the future.

- Ripley, WV, USA

problem #25

Mar 032021

Silverado 1500

  • 12,800 miles
Infotainment system randomly shuts down completely(screen turns off along with all audio and connected devices). Also the usb port refuses to connect and/or randomly disconnects items attached to it. This happens while the vehicle is stopped or in motion. It has done it on the highways, freeways, interstates, city streets, country roads, dirt trails, my works private property, everywhere in short. Happens on hot summer days and cold winter nights. Its 100% random. Chevy knows of the issue but has refused to fix for more than a year now.

- Henderson, NV, USA

problem #24

Apr 052021

Silverado 1500

  • 9,000 miles
The engine light has come on 3 times with a truck with only 9000 miles on it I took it to the dealership who gave me a code of P12A6 they told me Chevrolet is aware of this problem but has not come up with solution yet or even wrote a program to reflash the computer. Now I have a paper weight in my driveway and being that I live in a dual town trying to find a dealership that will fix it and provide rental car or truck. This defect can be multiple reasons with the engine harness wires chaffing or torque converter or transmission plus the whole electrical system not cranking over the truck from what I was told last time. Now I'm waiting till 730 to call a dealership see if they have a roll truck to pick it up and get it to a dealership where they can try to fix this problem.

- Lakeland, GA, USA

problem #23

Dec 122020

Silverado 1500

  • 150,000 miles
My lights in the dash inside the truck. Go from bright, to dark black all the time since April 2020. My 4 wheel drive engage, wont work. 12/12/2020 in the snow trying to drive home

- Columbia, MD, USA

problem #22

Mar 272021

Silverado 1500

  • 2,700 miles
This truck has 2700 miles on it. Got in to drive it home from the store today and the service engine light is on. Says stabilitrak error and antilock brake error. Brake pedal felt strange so I was afraid to drive it after reading similar stories about trucks veering or not braking when the pedal is depressed. Called dealer to schedule service. This truck hasn't even had its first oil change yet and already having electrical problems.

- Fairfield, CA, USA

problem #21

Mar 202021

Silverado 1500

  • 2,700 miles
Battery keeps discharging. Making sure no lights left on in vehicle. Totally drained battery in just 3-4 days without cranking or moving. After recharge cranked normally

- Pelham, AL, USA

problem #20

Mar 092021

Silverado 1500

  • 7,300 miles
This truck doesn't even have 7500 miles on it. It was driven to work this morning without issue and parked for approximately four hours. Upon attempting to start it for lunch hour three messages showed up in the dic: 1) 'service ESC', 2) 'service power steering', and 3) 'park assist off'. in an attempt to evaluate I pulled the truck forward and the available steering reflected an inoperable power steering system. I backed into the spot again and shut the truck down. I started the truck and shut it down four or five more times with the same messages presented (although park assist stopped appearing) and only on the last time did the messages go away and power steering returned.

- Chicago, IL, USA

problem #19

Feb 032021

Silverado 1500

  • 10,000 miles
My wife got into an accident where she rear ended Ford fiesta and hit it so hard that vehicle pushed a 2006 Dodge full size pickup 100 feet down the street and the airbags didn't deploy

- Saginaw, TX, USA

problem #18

Oct 072020

Silverado 1500

  • 2,668 miles
Backup camera only is functional in perfect weather conditions. If it's dark with no light, the camera has resolution similar to a 1950 tube tv. If it's rainy or cloudy, the backup camera is not functional either. There are numerous yellow lines and extremely poor quality picture in many other conditions too. Chevy has not done anything to fix this issue in my truck. The visibility is so bad I hit my trailer hitch on the bumper 7' off of my hitch location. I couldn't see that my trailer was that close to me on the screen

- Estherville, IA, USA

problem #17

Dec 272020

Silverado 1500

  • 2,300 miles
This truck is 2 months old and only has 2300 miles on it. On Sunday 12/27, the truck would not start. All dash panel and light indicator warnings came on including 4 wheel drive assist failure, brake system failure, tps failure, check engine, battery error, etc. After jump starting the battery, the truck turned on but the check engine light stayed on all day. On Monday 12/28, the truck did not start again however, this time, no indicator lights, dash panel or anything came on and I was also unable to even lock the truck. It was towed to the dealership and after 2 days they still have not found the problem with the truck although they have indicated there is a clear problem. The truck is still currently at the dealership.

- Bella Vista, AR, USA

problem #16

Nov 272020

Silverado 1500

  • 2,240 miles
When attempting to start from a stop at an intersection when the auto start/stop function has stopped the engine, the vehicle will frequently hesitate to start, then once started exhibits unusual engine/transmission behavior. This truck is now on its fifth check-engine light service for identical failures of the auto start/stop function. The GM onstar diagnostics reports indicate 2 failure modes, one with the engine/transmission and the other with the lithium-ion battery. I have several concerns. 1, I may be stranded at an intersection with a vehicle that will not restart and/or has stalled in the intersection and 2, the lithium-ion battery will fail catastrophically leading to a vehicle fire.

- Foothill Ranch, CA, USA

problem #15

Oct 202020

Silverado 1500

  • 9,850 miles
1st occurrence, 9840 miles- slowing to stop sign, about 10mph, truck jumped violently, felt like I was rear-ended. Service parking brake, service ESC, traction control off messages and cel on. Stuck in gear. Restarted truck, resumed normal operation but cel remained. 2nd occurrence, 9865 miles - 65mph on highway going around curve, truck jumped violently causing rear end to break free slightly, though I kept control. Transmission now several gears lower and stuck there, turning 2400 RPM at 65mph. Same three warning messages and cel. Tried manual transmission mode, but it displayed no gear indication, and the +/- buttons did nothing. Pulled off highway, restarted, all messages went away, cel remained. Truck resumed normal operation. 3rd occurrence, 9905 miles (on the way to the dealer) - I was stopped at traffic light, first in a string of cars. Light turned green, I started to accelerate, just into the intersection, truck jumped violently, same warning messages, still had the cel from the last time. Truck was now stuck in a higher gear, could barely get through intersection. Vehicle behind me narrowly missed rear-ending me, and others were blowing horns as I limped to the far side of intersection. This is a massive safety concern. If any of the above scenarios had occurred on snowy/icy roads, I could have injured or killed someone, including myself and/or my [xxx] year-old. Dealer replaced tcm, but is still noting "loss of communication" codes being generated. A Chevy engineer has requested them to investigate the wire harness for damage in a particular location, suggesting Chevy knows of a manufacturing issue. If that's so, and Chevy hasn't issued a recall - or even a tsb - then this poses a strong case for negligence on their part. Are they waiting for someone to get injured or die before acting on this? I've now been without the truck for 10 days. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B

- Bozeman, MT, USA

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