My wife got into an accident where she rear ended Ford fiesta and hit it so hard that vehicle pushed a 2006 Dodge full size pickup 100 feet down the street and the airbags didn't deploy

- Saginaw, TX, USA

Backup camera only is functional in perfect weather conditions. If it's dark with no light, the camera has resolution similar to a 1950 tube tv. If it's rainy or cloudy, the backup camera is not functional either. There are numerous yellow lines and extremely poor quality picture in many other conditions too. Chevy has not done anything to fix this issue in my truck. The visibility is so bad I hit my trailer hitch on the bumper 7' off of my hitch location. I couldn't see that my trailer was that close to me on the screen

- Estherville, IA, USA

This truck is 2 months old and only has 2300 miles on it. On Sunday 12/27, the truck would not start. All dash panel and light indicator warnings came on including 4 wheel drive assist failure, brake system failure, tps failure, check engine, battery error, etc. After jump starting the battery, the truck turned on but the check engine light stayed on all day. On Monday 12/28, the truck did not start again however, this time, no indicator lights, dash panel or anything came on and I was also unable to even lock the truck. It was towed to the dealership and after 2 days they still have not found the problem with the truck although they have indicated there is a clear problem. The truck is still currently at the dealership.

- Bella Vista, AR, USA

When attempting to start from a stop at an intersection when the auto start/stop function has stopped the engine, the vehicle will frequently hesitate to start, then once started exhibits unusual engine/transmission behavior. This truck is now on its fifth check-engine light service for identical failures of the auto start/stop function. The GM onstar diagnostics reports indicate 2 failure modes, one with the engine/transmission and the other with the lithium-ion battery. I have several concerns. 1, I may be stranded at an intersection with a vehicle that will not restart and/or has stalled in the intersection and 2, the lithium-ion battery will fail catastrophically leading to a vehicle fire.

- Foothill Ranch, CA, USA

1st occurrence, 9840 miles- slowing to stop sign, about 10mph, truck jumped violently, felt like I was rear-ended. Service parking brake, service ESC, traction control off messages and cel on. Stuck in gear. Restarted truck, resumed normal operation but cel remained. 2nd occurrence, 9865 miles - 65mph on highway going around curve, truck jumped violently causing rear end to break free slightly, though I kept control. Transmission now several gears lower and stuck there, turning 2400 RPM at 65mph. Same three warning messages and cel. Tried manual transmission mode, but it displayed no gear indication, and the +/- buttons did nothing. Pulled off highway, restarted, all messages went away, cel remained. Truck resumed normal operation. 3rd occurrence, 9905 miles (on the way to the dealer) - I was stopped at traffic light, first in a string of cars. Light turned green, I started to accelerate, just into the intersection, truck jumped violently, same warning messages, still had the cel from the last time. Truck was now stuck in a higher gear, could barely get through intersection. Vehicle behind me narrowly missed rear-ending me, and others were blowing horns as I limped to the far side of intersection. This is a massive safety concern. If any of the above scenarios had occurred on snowy/icy roads, I could have injured or killed someone, including myself and/or my [xxx] year-old. Dealer replaced tcm, but is still noting "loss of communication" codes being generated. A Chevy engineer has requested them to investigate the wire harness for damage in a particular location, suggesting Chevy knows of a manufacturing issue. If that's so, and Chevy hasn't issued a recall - or even a tsb - then this poses a strong case for negligence on their part. Are they waiting for someone to get injured or die before acting on this? I've now been without the truck for 10 days. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B

- Bozeman, MT, USA

Radio and dashboard electronics shutoff completely while driving and then will come back on a minute later! looses all connections to phone, maps, bluetooth etc...., then out of the blue today the airbag light and service safety restraint system warning came on! this is so dangerous and is going to cause me to have a wreck!

- Big Sandy, TX, USA

Backup camera is completely washed out at night and during the day is fuzzy and out of Focus. Dealer says this is normal. Its a safety its a safety hazard to me.

- Merritt Island, FL, USA

I have a 2020 Silverado 1500 lt trail boss with just over 5000 miles on it with one previous recall which was completed. On this occasion I was traveling on the highway at roughly 65mph when alert sounds came on followed by a message on the cluster saying to shift the vehicle to neutral and push start button. I did that and there was no response. I was in the fast lane and did not have enough speed to get to shoulder so I pulled to center turn lane of highway to stop. I attempted to start the vehicle several times over 5-10 minutes with no response. Cluster gauges would cycle like when vehicle is started, but it did not engage the starter. I also tried to remote start from key fob with same response. There was traffic traveling at high speed in opposing direction on either side so it was unsafe to inspect the vehicle. I used onstar to get roadside assistance and about 15 min later police showed up to provide assistance. Onstar said it would be close to an hour for a tow, but police got me one about 15 minutes later. Luckily Texas cops are pretty cool so we just hung out until tow truck arrived.

- Austin, TX, USA

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the back over prevention camera failed to function as designed. The vehicle was taken to anderson Chevrolet (31201 auto center dr, lake elsinore, ca 92530), and the contact was informed that the infotainment system was defective and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was new and that the vehicle was taken to the dealer for the running board and that the vehicle remained at the dealer. The contact stated that the dealer declined to exchange the vehicle for another vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100. The VIN was not available.

- Riverside, CA, USA

Inoperable infotainment system / backup camera / radio / onstar. Upon starting vehicle, screen stays black and none of the aforementioned systems will operate.

- Liberty Hill, TX, USA

The following all takes place while driving the vehicle on the interstate and city, at higher rates of speed and when traveling at a slower speed - which is an extreme danger - every dash warning light came on and warning messages flash (brakes, steering, trailer, fuel, etc) roll from message to message, brakes get soft and hard to stop, truck tried to stall and slowed down like it was losing power (this happened while rolling at 45 mph), ac stopped working (fan working but cold air stops), truck lunged forward while engaging the brakes to slow down at a red light, steering definitely stiffer due to lack of power assist. These same messages and warning lights will also continue to flash when the truck is parked. This issue started at 3300 miles on July 8th, then it happened again July 24th, then again Aug 4th/5th.

- Sarasota, FL, USA

This vehicle was delivered to me in late March 2020. New smyrna beach Chevrolet sold me two faulty vehicles. The first they took back and now this second vehicles back up camera works intermittently from day one. GM nor the dealer ship can locate the replacement part and this has been on-going for 3 months now. I do not feel safe driving a vehicle that has a faulty camera. I fear that as a result, bodily injury could result to someone else. GM has failed to give me an eta on the part, failed to put me in a loaner vehicle, and failed to resolve the problem by offering adequate trade assistance to get me into a working vehicle.

- Fort Myers, FL, USA

Dead battery at 1400 miles... no warnings and no lights left on, no excuses!

- Fairport, NY, USA

I have a 2020 Silverado 1500 the back up camera is so bright at night time (the screen brightness and its white washed/ too high of contrast) that it makes it unsafe to back up at night time. I am blinded by the screen and cant even use the screen.

- Moorseville, IN, USA

I purchased the vehicle and 7 days later it would not start and the battery was completely dead had to be towed to the dealership.

- Lansdale, PA, USA

This is my second compliant, on 5/7/20, after my shift ended. The truck would not start. I call the sales person, we went over several steps and it still would not start. I called on star. She said will do a diagnostic. When she started every thing well out. I call back by phone after an half hour..they sent me a jumper. The next day I taken it to the dealer. They reset every thing. Said before I purchased it may have sat on the 6 month. I had it for weeks! on 5/II/20, I turned the engine off got out and locked the truck. A few seconds came back and unlock truck, open the door the radio were still on. After that it cut off. I was parted at bjs.

- Columbia, MD, USA

Brand new truck with only 450 miles. First incident was check engine light came on, brake pedal was really hard to press almost hit car infront of me. Second incident all lights came back up ABS, SRS, trailer brake module, parking brake, truck will not go faster than 42mph. And brake pedal was really hard again. Call onstar for a diagnostic and code came up, C05B0, P25A2. Check engine like came off. Went to dealer today and they said nothing can be done, because no light is on. Service advisor refuse to put scanner to read any stored code. Service advisor say it can be the computer is resenting, need to keep driving veh until check engine light comes back on again. No feel safe on new veh with no brakes twice.

- Kissimmee, FL, USA

The backup camera brightness is so excessive it creates a hazard backing at night not being able to see out passenger side mirror, no brightness control for nighttime

- Comstock Park, MI, USA

Lights on instruments panel on and off, , gas gauge not working. Miles left goes up and down when truck is sitting.

- Liberty, TX, USA