At least 3 times while driving the entire radio and information system has shut down while driving and completely gone black for 2-3 minutes and reset to factory reset This does not show as recall but worried that it may shut down vehicle completely Have told dealership during routine maintenance and they said they find no problem Obviously there is a reason this is happening

- Edinburg, TX, USA

I was leaving work on May 17th and got in my 2020 Silverado and started the vehicle. Immediately codes were thrown on the dash stating that the power steering was out and that the ESC system needed serviced. The traction control system/ESC light was also illuminated on the dash. I was unable to turn the steering wheel whatsoever. I turned the vehicle off and restarted approximately three times all of which still were displaying the codes listed above. I let the truck sit for approximately 20 minutes and the codes had cleared themselves and the vehicle was functioning as it should. I immediately drove to the dealership and had it serviced. Dealership stated there was a programming issue related to the EBCM, which if I'm not mistaken was a recall already issued for the 2019 models. I have seen many instances online of this same issue occurring and sometimes impacting the ability to brake (if vehicle was in motion at time of onset). My onset occurred at approximately 14,000 miles while in park. Since the servicing (approximately 1 week) issue has not been replicated, but I am not sure if the problem has been fixed or if the computer is just functioning properly and will glitch again at some point in the future.

- Ripley, WV, USA

Infotainment system randomly shuts down completely(screen turns off along with all audio and connected devices). Also the usb port refuses to connect and/or randomly disconnects items attached to it. This happens while the vehicle is stopped or in motion. It has done it on the highways, freeways, interstates, city streets, country roads, dirt trails, my works private property, everywhere in short. Happens on hot summer days and cold winter nights. Its 100% random. Chevy knows of the issue but has refused to fix for more than a year now.

- Henderson, NV, USA

The engine light has come on 3 times with a truck with only 9000 miles on it I took it to the dealership who gave me a code of P12A6 they told me Chevrolet is aware of this problem but has not come up with solution yet or even wrote a program to reflash the computer. Now I have a paper weight in my driveway and being that I live in a dual town trying to find a dealership that will fix it and provide rental car or truck. This defect can be multiple reasons with the engine harness wires chaffing or torque converter or transmission plus the whole electrical system not cranking over the truck from what I was told last time. Now I'm waiting till 730 to call a dealership see if they have a roll truck to pick it up and get it to a dealership where they can try to fix this problem.

- Lakeland, GA, USA

My lights in the dash inside the truck. Go from bright, to dark black all the time since April 2020. My 4 wheel drive engage, wont work. 12/12/2020 in the snow trying to drive home

- Columbia, MD, USA

This truck has 2700 miles on it. Got in to drive it home from the store today and the service engine light is on. Says stabilitrak error and antilock brake error. Brake pedal felt strange so I was afraid to drive it after reading similar stories about trucks veering or not braking when the pedal is depressed. Called dealer to schedule service. This truck hasn't even had its first oil change yet and already having electrical problems.

- Fairfield, CA, USA

Battery keeps discharging. Making sure no lights left on in vehicle. Totally drained battery in just 3-4 days without cranking or moving. After recharge cranked normally

- Pelham, AL, USA

This truck doesn't even have 7500 miles on it. It was driven to work this morning without issue and parked for approximately four hours. Upon attempting to start it for lunch hour three messages showed up in the dic: 1) 'service ESC', 2) 'service power steering', and 3) 'park assist off'. in an attempt to evaluate I pulled the truck forward and the available steering reflected an inoperable power steering system. I backed into the spot again and shut the truck down. I started the truck and shut it down four or five more times with the same messages presented (although park assist stopped appearing) and only on the last time did the messages go away and power steering returned.

- Chicago, IL, USA

My wife got into an accident where she rear ended Ford fiesta and hit it so hard that vehicle pushed a 2006 Dodge full size pickup 100 feet down the street and the airbags didn't deploy

- Saginaw, TX, USA

Backup camera only is functional in perfect weather conditions. If it's dark with no light, the camera has resolution similar to a 1950 tube tv. If it's rainy or cloudy, the backup camera is not functional either. There are numerous yellow lines and extremely poor quality picture in many other conditions too. Chevy has not done anything to fix this issue in my truck. The visibility is so bad I hit my trailer hitch on the bumper 7' off of my hitch location. I couldn't see that my trailer was that close to me on the screen

- Estherville, IA, USA

This truck is 2 months old and only has 2300 miles on it. On Sunday 12/27, the truck would not start. All dash panel and light indicator warnings came on including 4 wheel drive assist failure, brake system failure, tps failure, check engine, battery error, etc. After jump starting the battery, the truck turned on but the check engine light stayed on all day. On Monday 12/28, the truck did not start again however, this time, no indicator lights, dash panel or anything came on and I was also unable to even lock the truck. It was towed to the dealership and after 2 days they still have not found the problem with the truck although they have indicated there is a clear problem. The truck is still currently at the dealership.

- Bella Vista, AR, USA

When attempting to start from a stop at an intersection when the auto start/stop function has stopped the engine, the vehicle will frequently hesitate to start, then once started exhibits unusual engine/transmission behavior. This truck is now on its fifth check-engine light service for identical failures of the auto start/stop function. The GM onstar diagnostics reports indicate 2 failure modes, one with the engine/transmission and the other with the lithium-ion battery. I have several concerns. 1, I may be stranded at an intersection with a vehicle that will not restart and/or has stalled in the intersection and 2, the lithium-ion battery will fail catastrophically leading to a vehicle fire.

- Foothill Ranch, CA, USA

1st occurrence, 9840 miles- slowing to stop sign, about 10mph, truck jumped violently, felt like I was rear-ended. Service parking brake, service ESC, traction control off messages and cel on. Stuck in gear. Restarted truck, resumed normal operation but cel remained. 2nd occurrence, 9865 miles - 65mph on highway going around curve, truck jumped violently causing rear end to break free slightly, though I kept control. Transmission now several gears lower and stuck there, turning 2400 RPM at 65mph. Same three warning messages and cel. Tried manual transmission mode, but it displayed no gear indication, and the +/- buttons did nothing. Pulled off highway, restarted, all messages went away, cel remained. Truck resumed normal operation. 3rd occurrence, 9905 miles (on the way to the dealer) - I was stopped at traffic light, first in a string of cars. Light turned green, I started to accelerate, just into the intersection, truck jumped violently, same warning messages, still had the cel from the last time. Truck was now stuck in a higher gear, could barely get through intersection. Vehicle behind me narrowly missed rear-ending me, and others were blowing horns as I limped to the far side of intersection. This is a massive safety concern. If any of the above scenarios had occurred on snowy/icy roads, I could have injured or killed someone, including myself and/or my [xxx] year-old. Dealer replaced tcm, but is still noting "loss of communication" codes being generated. A Chevy engineer has requested them to investigate the wire harness for damage in a particular location, suggesting Chevy knows of a manufacturing issue. If that's so, and Chevy hasn't issued a recall - or even a tsb - then this poses a strong case for negligence on their part. Are they waiting for someone to get injured or die before acting on this? I've now been without the truck for 10 days. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B

- Bozeman, MT, USA

Radio and dashboard electronics shutoff completely while driving and then will come back on a minute later! looses all connections to phone, maps, bluetooth etc...., then out of the blue today the airbag light and service safety restraint system warning came on! this is so dangerous and is going to cause me to have a wreck!

- Big Sandy, TX, USA

Backup camera is completely washed out at night and during the day is fuzzy and out of Focus. Dealer says this is normal. Its a safety its a safety hazard to me.

- Merritt Island, FL, USA

I have a 2020 Silverado 1500 lt trail boss with just over 5000 miles on it with one previous recall which was completed. On this occasion I was traveling on the highway at roughly 65mph when alert sounds came on followed by a message on the cluster saying to shift the vehicle to neutral and push start button. I did that and there was no response. I was in the fast lane and did not have enough speed to get to shoulder so I pulled to center turn lane of highway to stop. I attempted to start the vehicle several times over 5-10 minutes with no response. Cluster gauges would cycle like when vehicle is started, but it did not engage the starter. I also tried to remote start from key fob with same response. There was traffic traveling at high speed in opposing direction on either side so it was unsafe to inspect the vehicle. I used onstar to get roadside assistance and about 15 min later police showed up to provide assistance. Onstar said it would be close to an hour for a tow, but police got me one about 15 minutes later. Luckily Texas cops are pretty cool so we just hung out until tow truck arrived.

- Austin, TX, USA

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the back over prevention camera failed to function as designed. The vehicle was taken to anderson Chevrolet (31201 auto center dr, lake elsinore, ca 92530), and the contact was informed that the infotainment system was defective and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was new and that the vehicle was taken to the dealer for the running board and that the vehicle remained at the dealer. The contact stated that the dealer declined to exchange the vehicle for another vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100. The VIN was not available.

- Riverside, CA, USA

Inoperable infotainment system / backup camera / radio / onstar. Upon starting vehicle, screen stays black and none of the aforementioned systems will operate.

- Liberty Hill, TX, USA

The following all takes place while driving the vehicle on the interstate and city, at higher rates of speed and when traveling at a slower speed - which is an extreme danger - every dash warning light came on and warning messages flash (brakes, steering, trailer, fuel, etc) roll from message to message, brakes get soft and hard to stop, truck tried to stall and slowed down like it was losing power (this happened while rolling at 45 mph), ac stopped working (fan working but cold air stops), truck lunged forward while engaging the brakes to slow down at a red light, steering definitely stiffer due to lack of power assist. These same messages and warning lights will also continue to flash when the truck is parked. This issue started at 3300 miles on July 8th, then it happened again July 24th, then again Aug 4th/5th.

- Sarasota, FL, USA

This vehicle was delivered to me in late March 2020. New smyrna beach Chevrolet sold me two faulty vehicles. The first they took back and now this second vehicles back up camera works intermittently from day one. GM nor the dealer ship can locate the replacement part and this has been on-going for 3 months now. I do not feel safe driving a vehicle that has a faulty camera. I fear that as a result, bodily injury could result to someone else. GM has failed to give me an eta on the part, failed to put me in a loaner vehicle, and failed to resolve the problem by offering adequate trade assistance to get me into a working vehicle.

- Fort Myers, FL, USA