10.0
really awful- Crashes / Fires:
- 2 / 6
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 7,140 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Radio and dashboard electronics shutoff completely while driving and then will come back on a minute later! looses all connections to phone, maps, bluetooth etc...., then out of the blue today the airbag light and service safety restraint system warning came on! this is so dangerous and is going to cause me to have a wreck!
- Big Sandy, TX, USA
Backup camera is completely washed out at night and during the day is fuzzy and out of Focus. Dealer says this is normal. Its a safety its a safety hazard to me.
- Merritt Island, FL, USA
I have a 2020 Silverado 1500 lt trail boss with just over 5000 miles on it with one previous recall which was completed. On this occasion I was traveling on the highway at roughly 65mph when alert sounds came on followed by a message on the cluster saying to shift the vehicle to neutral and push start button. I did that and there was no response. I was in the fast lane and did not have enough speed to get to shoulder so I pulled to center turn lane of highway to stop. I attempted to start the vehicle several times over 5-10 minutes with no response. Cluster gauges would cycle like when vehicle is started, but it did not engage the starter. I also tried to remote start from key fob with same response. There was traffic traveling at high speed in opposing direction on either side so it was unsafe to inspect the vehicle. I used onstar to get roadside assistance and about 15 min later police showed up to provide assistance. Onstar said it would be close to an hour for a tow, but police got me one about 15 minutes later. Luckily Texas cops are pretty cool so we just hung out until tow truck arrived.
- Austin, TX, USA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the back over prevention camera failed to function as designed. The vehicle was taken to anderson Chevrolet (31201 auto center dr, lake elsinore, ca 92530), and the contact was informed that the infotainment system was defective and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was new and that the vehicle was taken to the dealer for the running board and that the vehicle remained at the dealer. The contact stated that the dealer declined to exchange the vehicle for another vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100. The VIN was not available.
- Riverside, CA, USA
Inoperable infotainment system / backup camera / radio / onstar. Upon starting vehicle, screen stays black and none of the aforementioned systems will operate.
- Liberty Hill, TX, USA
The following all takes place while driving the vehicle on the interstate and city, at higher rates of speed and when traveling at a slower speed - which is an extreme danger - every dash warning light came on and warning messages flash (brakes, steering, trailer, fuel, etc) roll from message to message, brakes get soft and hard to stop, truck tried to stall and slowed down like it was losing power (this happened while rolling at 45 mph), ac stopped working (fan working but cold air stops), truck lunged forward while engaging the brakes to slow down at a red light, steering definitely stiffer due to lack of power assist. These same messages and warning lights will also continue to flash when the truck is parked. This issue started at 3300 miles on July 8th, then it happened again July 24th, then again Aug 4th/5th.
- Sarasota, FL, USA
This vehicle was delivered to me in late March 2020. New smyrna beach Chevrolet sold me two faulty vehicles. The first they took back and now this second vehicles back up camera works intermittently from day one. GM nor the dealer ship can locate the replacement part and this has been on-going for 3 months now. I do not feel safe driving a vehicle that has a faulty camera. I fear that as a result, bodily injury could result to someone else. GM has failed to give me an eta on the part, failed to put me in a loaner vehicle, and failed to resolve the problem by offering adequate trade assistance to get me into a working vehicle.
- Fort Myers, FL, USA
Dead battery at 1400 miles... no warnings and no lights left on, no excuses!
- Fairport, NY, USA
I have a 2020 Silverado 1500 the back up camera is so bright at night time (the screen brightness and its white washed/ too high of contrast) that it makes it unsafe to back up at night time. I am blinded by the screen and cant even use the screen.
- Moorseville, IN, USA
I purchased the vehicle and 7 days later it would not start and the battery was completely dead had to be towed to the dealership.
- Lansdale, PA, USA
This is my second compliant, on 5/7/20, after my shift ended. The truck would not start. I call the sales person, we went over several steps and it still would not start. I called on star. She said will do a diagnostic. When she started every thing well out. I call back by phone after an half hour..they sent me a jumper. The next day I taken it to the dealer. They reset every thing. Said before I purchased it may have sat on the 6 month. I had it for weeks! on 5/II/20, I turned the engine off got out and locked the truck. A few seconds came back and unlock truck, open the door the radio were still on. After that it cut off. I was parted at bjs.
- Columbia, MD, USA
Brand new truck with only 450 miles. First incident was check engine light came on, brake pedal was really hard to press almost hit car infront of me. Second incident all lights came back up ABS, SRS, trailer brake module, parking brake, truck will not go faster than 42mph. And brake pedal was really hard again. Call onstar for a diagnostic and code came up, C05B0, P25A2. Check engine like came off. Went to dealer today and they said nothing can be done, because no light is on. Service advisor refuse to put scanner to read any stored code. Service advisor say it can be the computer is resenting, need to keep driving veh until check engine light comes back on again. No feel safe on new veh with no brakes twice.
- Kissimmee, FL, USA
The backup camera brightness is so excessive it creates a hazard backing at night not being able to see out passenger side mirror, no brightness control for nighttime
- Comstock Park, MI, USA
Lights on instruments panel on and off, , gas gauge not working. Miles left goes up and down when truck is sitting.
- Liberty, TX, USA
- Bozeman, MT, USA