10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,955 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving approximately 60 MPH, the steering wheel seized. The "Loss of Power Steering - Drive with Care-?? message was displayed. The driver pulled over, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that the steering module and steering column needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.
- Sneads, FL, USA
The key will get stuck in the ignition cilinder when I try to turn off the truck. This happens several times, I got to turn it on and off several times to get the key out of the ignition barrel. The truck was taken to the dealer to be repaired, they replaced the cylinder (part #13528553) and the housing (part# 84990323) AMD it didn't fix the problem
- Memphis, TN, USA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated when she started the vehicle and attempted to shift into reverse(R) there was an unknown warning light illuminated. The contact stated that the steering wheel was locked. The contact was unable to turn the steering wheel. The contact turned off and restarted the vehicle, and the vehicle regained power steering functionality. The contact stated that the loss of power steering had occurred once. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
- Maine, NY, USA
While driving down the interstate hi-way, I heard a pop and my truck started to swerve into the adjoining lane. I turned the steering wheel in the opposite direction and the truck started making a rubbing sound and very hard to steer. I finally got it to the side of the hi-way and seen my passenger side front wheel leaning in. The upper balljoint/control arm broke. Luckily no-one was in the lane next to me or it would have caused a serious crash.
- De Soto, MO, USA
Brake system light failure. Some system lights came on. I had no breaks car didn-??t stop fast enough before hitting a pole
- Ewa Beach, HI, USA
Power steering failure upon starting truck. Wheel did not turn. Dash message said Esc and power steering malfunction. Restart car multiple times with same issue. Wait a few hours and start car - no warnings or power steering issues. Went to Chevrolet dealership and was told no codes had been triggered and to bring back when issue arises again.
- Wilton Manors, FL, USA
I drove approximately 8 miles to lunch and parked the truck. It sat about an hour and when I started the truck to leave I had a message to service esc and power steering reduced. The tuck had no power steering. Returns to work and the truck sat about ten minutes. Then everything started normal and is fine.
- Harvest, AL, USA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and attempting to drive out of a parking spot, the power steering failed to function as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the wiring harness for the power steering needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was 44,624.
- Warren, OH, USA
I keep getting battery saver activated. I go to start my truck and it will not start. On dash says battery saver activated. I have had in the dealer 4 times and it keep happening. I also have had the power steering go out while driving. This has only happened once and after a couple hours it started working again but seems very dangerous.
- Arnold, MO, USA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The ESC warning light was illuminated. The contact then stated that he turned off and restarted the vehicle and the steering wheel returned to normal operation. There was no warning light illuminated; however, the vehicle was taken to the dealer where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
- Indialantic, FL, USA
Popping and/or Clunking Type Noise Heard During Hard Turns at slow speeds and backing up. Seems to be a problem with the control arm
- Katy, TX, USA
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after being parked for several hours, the vehicle was started and operated in drive(D) and reverse(R) however, the vehicle failed to turn to the right or left. The contact stated that the steering wheel had seized. The contact was able to disconnect the battery then reconnect the battery once the torque rebooted. The failure occurred twice. The warning light displaying an open wrench stating ESC needed resetting was illuminated. The vehicle was taken to the dealer who was unable to duplicate the failure. The dealer stated that the failure might be caused by the sensor in the steering column, or the module. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,500.
- Grand Prairie, TX, USA
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
- East Aurora, NY, USA
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
- Carson, CA, USA
Electronic problem caused failure of power steering.
- Avon, IN, USA
Vehicle had several lights on dashboard and messages, service brake system, engine power reduced, service trailer brake controller, service esc, service power steering. Vehicle lost power steering and brakes were nearly all impossible to push-€¦luckily I was near my house and got home safe, my family or myself could-€™ve been seriously hurt
- Rochester, NY, USA
Right front wheel control Arm broke on the interstate running 70mph with no control.
- Pooler, GA, USA
It seems the top suspension arm on my front passenger side broke.
- Cambridge, ID, USA
I was going shopping and noticed my check engine light flashing, it flashed around 20 times then turned off. When I got done shopping, I started up my truck to leave and I had no power steering and the dash had Service ESC on it and the traction control light was on, So I slowly started to drive home with no power steering I drove around one mile and stopped for a coffee. When I jumped back in the truck the power steering was working and all lights and messages were off Being Sunday (12-5-21) no dealer was open, the truck has around 34,000 miles on it This is not the first time the check engine light came on and the dealer checked the codes and it was clear I checked with my code reader and no codes either
- Silver Springs, NY, USA
- Freeland, MD, USA