The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after power washing the vehicle, the tailgate opened unexpectedly. There were no warning lights illuminated. The contact used a bungee cord to secure the tailgate. The contact stated that the vehicle should be included in Customer Satisfaction Program: N232426401. The contact called the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.

- Corfu, NY, USA

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after arriving to her destination, the contact became aware that the tailgate was unintendedly lowered. While attempting to close the tailgate, the tailgate failed to latch securely. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 117,000.

- Great Bend, KS, USA

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the tailgate independently unlatched. The contact stated that the failure occurred several times during the snow season. Additionally, the contact stated that due to the tailgate independently unlatching, damage was caused to the center of the tailgate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

- Belmond, IA, USA