Vehicle attempted to do an 'over the air' update to the infotainment system. This prompted an error message, stating the update failed and return to the dealership. Took vehicle to GM dealer, diagnostics were run, and dealer stated that an update was not available, and the module for the infotainment system was bad. Quoted me $1600 for replacement and install. Have read multiple reports with owners' having the same issue. Infotainment system attempts to do an update, and it fails. The owners are left paying out of pocket for something that was not their fault. This needs to be a recall. Not only are you paying a hefty amount for a repair that is not your fault, but the entire Infotainment system doesn't not work (stereo, cooling/heating info, back up camera etc)

- Pittsburgh, PA, USA

The tailgate activates on its own, whether the truck is on or off, in motion or parked, the tailgate will activate and open at random times. There is no button that is pressed down, and no user error making this happen. When driving the vehicle, the tailgate will slam open and if you are pulling a trailer, the tailgate will slam into the trailer hitch and cause damage. Also, contents falling out of a truck bed is also a serious concern for other drivers. The truck was read for codes, and the code U0140 came up for the body control module that is malfunctioning. The truck has not been inspected by the manufacturer as of yet, but if need be, it can be arranged. The first time this error was noticed was in August 2024, and has been happening on & off since then. There were no dashboard lights on showing an issue was present when it first started and even now there are still no warning lights. Please consider issuing a recall, this is a major safety issue for other drivers.

- West Bend, WI, USA

The inner tailgate on my 21 Silverado is not functioning properly. The upper electronic button on the tailgate operates the inner tailgate and will release when opening the vehicle. It will continue to release by itself and can cause damage to the vehicle or to other vehicles while carrying a load.

- Sandwich, MA, USA

Fuel pump module failure while driving causing vehicle to stop abruptly while driving at highway speeds.

- Diana, TX, USA

While leaving work I started the truck like normal and the dash lit up like a Christmas tree. Saying service ESC, service power steering, and service brake system. The ESC light was on as well as the check engine light. There was no forewarning about this.

- Phenix City, AL, USA

Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.

- Darlington, SC, USA

Multiple times at varying speeds my 2021 Silverado has produced engine misfire codes. I have never been able to get to it quick enough to see what cylinders are misfiring so it always gives me a general P0300 code. The following first two times it was confirmed by Widrick truck and diesel in Carthage, NY. The last time it happened, the code disappeared before I would take it to the Chevy dealership. Widrick said they can-??t fix the problem because they don-??t know what it is, and Chevrolet denies there is a problem at all. The truck still has less than 50k miles on

- Watertown, NY, USA

In January 2024, the electric tail gate started to spontaneously open and close. This occurred while driving and in park. I took it to Outten Chevrolet in Allentown, Pa, where they stated it was a problem with a switch. They replaced it. Within a month I was told there was a problem with this model, and a recall was being planned. Over several months, I kept inquiring about the status of the recall, hoping to be reimbursed. I finally contacted Chevrolet directly. I was told that there was a recall, but my vehicles VIN number was not included. I feel that I should be reimbursed.

- Schnecksville, PA, USA

When you drive the truck for at least an hour then you turn it off the entire front like vibrates or shakes. It almost feels like something is still turning in the transmission but everything is turned off. This particular truck has already had the engine replaced at 14,000 miles bc it was faulty. It also has issues with tires. The radio and lights also all go off for brief time and then it comes back on. At times the drives side seat belt will lock and it pins you to the seat where you cannot move and you have to remove the seat belt. It is becoming more of an issue. I believe the transmission to be going out. Today, I wasn-??t sure if the vibration in the truck was going to stop. So I stopped driving the truck and went and got another vehicle to drive

- Lubbock, TX, USA

Electric tailgate opener button switch on tailgate failed and allowed tailgate to open while traveling. Lost a tote containing tools onto the roadway when accelerating from an intersection. Luckily it was a rural road with no traffic and no one hit tool tote in the roadway. This seems to be a serious safety hazard especially if a motorcycle would of hit lost cargo in the roadway.

- West Unity, OH, USA

My check engine light came on. When taking it to the dealership, they say it's the Catalytic converter. The converter is not an electronic part, so we replaced the o2 sensors and the check engine light came back on. I've taken this truck to several people who repairs cars, and The vehicle is only 3 years old, should not need to be replaced. A converter should last 10-15 years. In doing some Research, I found the the 2019 recalled for the ECM module. Causing the same issue as the faulty reading on a catalytic converter. I am now out of warranty due to being 2,000 miles over the limit.

- Glenn Heights, TX, USA

Rear tail gate opens when parked and while driving. It also opens when key has been removed.

- Ona, WV, USA

Back in March 2024 the tailgate opened on its own only a few times. Now April 2024 it opened on its own several times without a button being pushed. After it opened it made several clocks like the tailgate is trying to lower. Now the tailgate button does not work and can only open it with the key fob

- Mcfarland, WI, USA

The key fobs for keyless start/lock/unlock stopped working and batteries replaced still didn-??t work. Brought to dealer to be fixed. They replaced a sensor thinking it would be the fix- did not work. They found a corroded wire and replaced it. Asked them what happened and how it corroded. They said it was nothing we did wrong it just corroded. Cost $1000+ for fix for an issue that seemed to -??just happen-??

- Mcfarland, WI, USA

1. Trucks start/stop delays. When in traffic or crossing over lanes the truck fails to turn back on/start. When the truck does turn back on, the truck jumped forward almost sending me and my family into on coming traffic. 2. When trying to start the truck the starter will turn over constantly not turning on the truck (motor is turning over). The starter will time out after about 20+ seconds. The starter does this when auto start/stop is activated, so we get stuck in traffic almost causing accidents.

- Kahului, HI, USA

On Sunday, January 4th, the tailgate of the truck began unlatching and opening on its own. It has done this repeatedly since that date. Only unlatches when the vehicle is in park and unlocked. The electronic latch will continue to cycle (click) after the tailgate has initially opened. Exterior taillights and side markers flash as they should with each cycle. This issue is identical to the warranty recall issued recently for the 2020 through 2024 Chevrolet and GMC 2500 & 3500 trucks.

- Parma, MI, USA

On the evening of Dec 19th, our 2021 Chevy Silverado 1500 DuraMax with 19K miles on it caught fire, burned, and was declared a total loss. We were on our way to go pick up our travel trailer as were we leaving for a trip on Xmas with our 2 dogs and my brother-in-law. Smoke started billowing out from under the hood and within minutes the front end was engulfed in flames. I have pics/videos. We-??re ok but that was a scary situation that could have had a different outcome. We could have been on the highway towing our trailer with our 2 dogs and bro-in-law and who knows how long it would have taken the fire department to arrive on scene on the highway. There were no warning lights etc. to notify us. The truck gets driven, taken care of and I had just driven it the day before. We-??re not aware or have seen any recalls. All info is on our Chevy app. We filed a claim with our insurance, and it has been paid off now, but in reality, "our fault" in insurers eyes. No cause was determined. That being the case, GM has closed claim and say not liable for personal property lost in fire, as insurance didn't contact GM with any mfg defects and insurance has already paid off the truck. We are repeat Chevy customers. This was our 4th leased Silverado and we also have a Traverse. The lease on the burned-up truck was coming due May 2024. We way overpaid on the milage. We're not filing a homeowners claim for lost personal property as insurance has paid off the truck and we don't want to be dropped. My question is wouldn't this be under warranty" Should the truck not be replaced" We didn't cause the fire. Much more damage could have occurred. People and pets could have possibly been injured or worse. If we were towing our travel trailer, that would be another big loss. The truck is no longer "available". Insurance told me today it's being sold for parts, which honestly kind of scares me. I wouldn't want a truck part that was in a fire, damaged or not. Videos not attached.

- Carol Stream, IL, USA

Truck lost power and shut down without warning while driving in traffic. Happened twice on the way home from church with my family. First time truck shut off as we were turning across a busy intersection. Coasted off on to shoulder of highway. After several attempts truck restarted. It shut off again before reaching home. Has to call a tow truck. Has truck towed to local Chev dealer on New Years Eve. Dealer kept truck three days. Could not find problem. I picked up truck, drove home, truck shut off just before I reached my house. Coasted into driveway. Called dealer. Said bring it back. Waited two hours. Truck started so I drove back to dealership, approximately 15 miles. Truck shut off again without warning on highway in front of dealership. I sounded horn and flashed lights as I coasted across oncoming traffic into dealership parking lot. This was on Wednesday Jan 3rd. Friday afternoon dealer called and said that hey have not been able to isolate problem. Said they know they are losing communication between modules but don-??t know where. The -??fix-?? they claim is to take the cab off the truck and replace entire wiring harness! Cost is $6300. Truck has 48,000 miles on it. All highway and road miles. Can-??t afford $6300 to repair a 2.5 year old truck. I am fortunate that neither me or my family were involved in a crash due to truck shutting off unexpectedly. This is a very dangerous issue.

- Umatilla, FL, USA

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 60 MPH a burning rubber odor and a smoke haze was present inside the cabin of the vehicle. After stopping to investigate under the hood flames were present at the passenger side fire wall of the engine compartment. Moments later the cabin of the vehicle was in flames which quickly spread and the entire vehicle became engulfed in flames. The fire department was called to the scene to extinguish the flames. The vehicle was destroyed and towed away. A police report and fire report were taken. The cause of failure was not determined. The manufacturer was not notified of the failure. The local dealer was contacted. The failure mileage was 90,000.

- Bondurant, IA, USA

Push start button malfunctioned. The vehicle would not turn off last night and took about 30 minutes to get vehicle to turn off. Next day, had the same issue where vehicle would not start and left me stranded. After calling for a tow truck, I was able to start the vehicle. When researching the problem online, I saw several other complaints of the same issue where the buttons malfunctioned and could either not start their vehicle or turn the vehicle off.

- Centerton, AR, USA