The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired on two occasions, but the failure persisted. While attempting to open the trunk, the trunk failed to open. The manufacturer was not contacted. The failure mileage was approximately 500.

- Detroit, MI, USA

See attached document for complaint.

- Maysville, KY, USA

Vehicle: 2021 Chevrolet Silverado 1500, 3.0L LM2 Turbo Diesel Mileage at most recent failure at 106k miles Complaint Narrative This vehicle has experienced repeated, serious defects affecting engine, transmission, emissions system, and safety recall performance. Despite numerous repair attempts over three years, the problems remain unresolved and the vehicle is currently undriveable and held by the dealership (since August 17, 2025). Key safety concerns: Transmission failure: Transmission catastrophically failed at 78,942 miles due to excessive metal contamination, requiring full replacement. Transmission issues have persisted even after replacement. Recall N24254440 (rear wheel lock-up): Dealer attempted recall repairs multiple times in 2025 but failed due to programming errors. Recall remains incomplete and unresolved. Hard starting / reduced power: Vehicle intermittently fails to start or loses propulsion, creating risk of stalling in intersections or traffic. Engine/emissions failures: Multiple check engine events with NOx sensors, exhaust differential pressure sensors, and coolant flow valve failures. Current status: Vehicle has been in dealer custody since Aug 17, 2025, with no completion date. Dealer reports unresolved oil leak, check valve/box sensor replacement pending, and open recall not fixed. The cumulative history shows systemic defects across powertrain and emissions systems, ongoing safety recall failures, and lack of durable repairs. I am providing all invoices, videos, and documentation upon request. --- Chronological Service Timeline Invoice #Mileage (in/out)DateReported Issue / Repair Attempt 33432337,290 -?' 37,62607/11/22 -?" 07/30/22Check engine light. Multiple fault codes. Dealer performed diagnostics, suspected exhaust leak, removed components for inspection. 33433837,450 -?' 37,50807/

- Wahiawa, HI, USA

General Motors is selling vehicles that are unsafe, unreliable, and unfit for consumers. My experience shows a clear pattern of negligence, misrepresentation, and disregard for public safety. On or about April of 2021, I purchased a 2021 Chevy Silverado RST z71 from Vetter chvrolet for about $56,000. GM promoted this vehicle as safe and dependable. Within the short 4 years of owning this truck, I faced major failures: engine issues, transmission problems and electrical malfunctions causing the parking break to engage on its own, at highway speeds of 70-80 mph on which nearly caused a serious accident, and failed Electronic Stability Control (ESC) system. This system helps maintain vehicle control, and a problem with it can affect braking, steering, and handling, Despite following GM-??s maintenance guidelines, GM delayed repairs, denied coverage on certain failures, and left me with thousands in out-of-pocket costs. The vehicle remains unreliable and unsafe. For myself and my family, 2 children under 3 years old and one on the way. This is not an isolated issue-?"GM has a long history of recalls and defect cover-ups. These vehicles put lives at risk, cause financial hardship, and violate consumer trust. No one should fear for their safety in a vehicle marketed as -??dependable.-?? This has impacted me by having : -?? Expensive repairs -?? Loss of transportation for extended periods -?? Ongoing fear of driving a defective vehicle with my family in it. Loss of use of my vehicle -?? Fear and emotional distress driving an unsafe product I have contacted GM and the dealership multiple times. Responses were dismissive, repairs were inadequate, and GM refuses accountability. Requested Resolution: Full reimbursement for all related costs Buyback (preferred) of the vehicle OR permanent repair at no cost Public acknowledgment and stronger quality control. Warning to Consumers: Think twice before trusting GM. Their failure to correct dangerous defects shows profits matter more than safety.

- Three Rivers, MI, USA

Tailgate experienced issues with not unlatching when button is pushed and also unlatching when button is not pushed.

- Hammond, NY, USA

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, or while attempting to reverse, the infotainment system displayed a blank screen; however, approximately a minute later the infotainment screen displayed as intended. The contact stated that the radio became silent and then thirty seconds later the infotainment system operated as intended. A dealer was contacted. The vehicle was taken to the dealer where it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 44,540.

- Garland, TX, USA

My 2021 Silverado has the same issue as the current recall, whereas the tailgate open by itself when the vehicle is operations. This happens when it rains. The first time I noticed it I lost a cooler out of the back of my truck on the interstate highway. The second time it came down when hauling a trailer and cause minor damage to the tailgate. I have since removed the fuse that controls the tailgate. I notified Chevrolet of the issue, but the stated that my truck is not under the current recall.

- Etters, PA, USA

Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.

- Colorado Springs, CO, USA

I am filing a formal safety complaint regarding a persistent and unacceptable failure with my 2021 Chevrolet Silverado Trail Boss. The vehicle intermittently fails to start due to a recurring -??Service Steering Column Lock-?? error. While the key fob still locks, unlocks, and remote starts the truck, the push-to-start system becomes entirely non-functional once inside the vehicle. This defect is not only frustrating -?" it-??s dangerous. My wife has already been stranded twice, once in below-freezing temperatures in January, and again in May, causing her to be late for work and left alone at night in unsafe conditions. A truck purchased for over $60,000, marketed as rugged and dependable, should not be experiencing a critical failure like this at just 48,000 miles. What-??s more concerning is that this appears to be a known issue within the GM community, with no official recall despite Technical Service Bulletins (TSBs) acknowledging the problem. Customers are being left with unreliable transportation and no consistent fix. This failure is both a mechanical and safety issue, leaving drivers vulnerable without warning. I urge NHTSA to investigate this defect, pressure GM for a formal recall, and ensure corrective action is taken before someone is injured due to being stranded or the failure progressing to more critical steering or ignition malfunctions.

- Oakland, ME, USA

I purchased this truck 3/20/2025. I have since realized it wasn't me doing something wrong. The truck hesitates and shakes during shifting upon acceleration from a stop and when putting it in park and attempting to turn the truck off it has a message on the display saying "shift to park" and it will not turn off until you repeatedly restart it and play woth the gear shift to get it to register that it's in park. I have made an appointment to take it to the dealership to be looked at. The truck has 75,000 miles on it.

- Wallisville, TX, USA

Batter dies for when it's cool out side and the truck has a brand new battery. The battery has since I've had the truck.replaced the battery last year and it stills die..when it's cool outside..false reading on brakes had them checked twice at the dealer ship.the truck loses power when turning the corner and I makes a loud clunk nose when I drive..

- Detroit, MI, USA

The rear power tailgate was randomly opening and closing on its own, on several different occasions. The safety risk was, if the tailgate would have opened when traveling down the roadways, items in the back could have fell out and possibly striking another vehicle and causing an accident. The truck has been taken to Gandrud Chevrolet in Green Bay WI, confirmed there was a faulty tailgate switch and replaced. There was no warning before the switch failed, it just happened on its own.

- Green Bay, WI, USA

The tailgate is opening automatically without anyone near the vehicle or keys. It has only started recently and I see similar vehicle models are being recalled for the same issue. My concern is that this could happen while driving down the road, posing a risk to other drivers if there are items in the bed of the vehicle. Prior to the tailgate opening unexpectedly, the button to push on the tailgate that opens it quit working. It will only open with the keys or button in the cab, or now at random times.

- Aitkin, MN, USA

No check engine light, and my transmission didn't engage gear. I left vehicle off for the night, started it and it worked perfectly fine. Still, no check engine light was on.

- Houston , TX, USA

Tailgate, inadvertently opens. Causing, causing items in my truck bed to be exposed, although I haven-??t lost anything while traveling. I have witnessed this occurrence while truck is locked sitting in my driveway, last incident was last night, 13 Feb 25. Also, noticed it when pulling out of a repair shop after getting brake pads put on vehicle. Wife had witnessed it a few months ago while driving back from town. I noticed a recall had been made about Chevrolet trucks and inadvertently opening tailgates. However my truck was not listed as a recall, when I checked VIN. Called Chevrolet garage to see if they could find my VIN on the recall list. Most of the recalls were on the 2500 and 3500 series but it also listed trucks with switch in cab for tailgate to open. I do have an appointment for the problem at Chevrolet garage in the 18th. To fix problem and prevent causing a hazard on the roads.

- Ravenswood, WV, USA

I turned my truck on after grocery shopping and a notice to "Service Power Steering" popped up on my dashboard. I took it to a mechanic shop where they ran diagnostics. They discovered a TSB # 21-NA-149 and error code U0131. They believe there is an intermittent fault within the wiring causing the power steering to go out. My biggest fear is that this happens while I am negotiating a curve and lose power steering causing a crash or someone to get injured. There was also a "Service ESB" notice on the dashboard after the power steering notification.

- Athens, GA, USA

The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.

- Mansfield, OH, USA

Started The Vehicle and the Steering wheel would not turn. Warning said: Service ESC & Service Power Steering Drive and the Stability Control Light came on. After ready many complaints about the same thing, we turned the car off for 20 minutes and then on again and it worked. But this is dangerous.

- Atlanta, GA, USA

1. The automatic tailgate opens by itself randomly. It appears to be malfunctioning. I am unable to open it from the tailgate now. When it-??s open it continues to attempt to unlatch making the noise. It-??s opened while driving. 2. So far I lost a cooler on the highway due to this problem which would cause a road hazard to other drivers. 3. I brought it to the dealer they said it-??s not there problem due to my vin not matching the recall even though there-??s a recall for this problem with same year trucks. 4. It has not been inspected due it not being an official recall. 5. No warning lights regarding this issue.

- Dudley , MA, USA

I washed my truck and now suddenly the tailgate opens and closes whenever it decides and I have paint that is bubbling and it looks as if it-??s gonna all chip right off the hood

- Galena , IL, USA