10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,414 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Well maintained vehicle with less that 78K miles and transmission failing. GM should be forced to step up and pay for the repairs. Vehicle is a lemon. Have replaced and fixed multiple other issues. 3 door lock actuators gone out...2 times fixed fuel system vapor canister...passenger window switch failed...cruise not working...
- Huntsville, TX, USA
After unlocking the manual door lock on the truck the interior door handle would not open the door. The lock was disconnected from the interior locking mechanism, effectively trapping me in my vehicle. At this time I unrolled the window and used the key in the outside door to try to unlock the door, but the lock was jammed and I was unable to leave my vehicle using either the inside or the outside handle or locks or the driver door. I was forced to exit the vehicle from the passenger side door. This is a recurring problem and seems to occur most often after rainfall or a car wash. This is a serious safety concern in the event of a collision, car fire or water crash or other emergency that could potentially be fatal and should be recalled to protect people from being trapped in their vehicles. It is also notable that consumer reports has listed "locks and latches" as a common problem area for a 2009 Silverado. I contacted a Chevrolet dealership and they refused fully cover the repair cost, which was well over $250 and they stated that the "door lock actuator was defective". the corporate GM phone call center was not helpful and told me it would not be fully covered because my vehicle was just out of bumper to bumper warranty. I believe this should be recalled to protect consumers.
- North Tonawanda, NY, USA
On Chevy Silverado trucks, year 2009, the locking mechanism breaks after less than a year on all four doors causing my child to be able to open the door while the vehicle is in motion. The keyless entry, automatic locking when car is put in drive, and lock buttons will not operate and allows the lock to only open manually.
- Greeley, CO, USA
2009 Chevrolet Silverado extended cab, 13,000 miles. The passenger side door lock stopped working, and the dealership replaced it under warranty. Just weeks later, the driver side door lock stopped working. Dealership, again, replaced under warranty.
- Austin, TX, USA
The contact owns a 2009 Chevrolet Silverado 1500 crew cab. He stated the passenger's side power door locks failed. The dealer replaced the lock actuator under factory warranty. Later, he could smell a burning smell, similar to burning plastic, from inside the vehicle but could not determine the source. On a later date, while getting out of the vehicle, he noticed a two inch burn hole near the driver's side door handle. The dealer was contacted and advised replacing the door handle. The dealer could not provide a reason as to why the burn hole was on the door. The dealer found there were wires that failed and overheated, causing the damage to the door. Repairs were made to the door and the lock actuator was replaced a second time, under factory warranty. The failure and current mileages were 13,310.
- Calrstead, NM, USA
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) I own a 2009 Chevy pickup with a extended cab when I drive down the road the doors shutter and feel like they are going to open the dealer is saying there was a national recall for striker plates they put them on with no change I am afraid to put my kids in this truck because the doors might open and gas pedal doesn't seem to respond correctly [xxx]
- Lafayette, NY, USA
The door jam to my 2009 Chevrolet Silverado extended cab continuously rattles at low speeds and causes air noise at highway speeds. I have serviced the vehicle three times and it continues to be a problem. During service, the hinges, latch, and seals were all replaced.
- Houston, TX, USA
- Yakima, WA, USA