3.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Within a year after purchasing my truck I began noticing rust everywhere on the frame and underbody. Each year the rust progressed getting more severe. Year 3 I had my truck in for service and a recall at my local dealership. I spoke in detail with the service manager about how bad the rust on the underbody components and frame where and check for any recalls / bulletins. Well like the tens of thousands other 07-14 Silverado owners I was told it wasn't covered and to "salt away" or other measures to keep the truck free of salt during the winter months. What? you've got to be kidding I thought. I even showed the thousands of complaints that could be found across the internet. Unfortunately he was aware of the rust problem, but his hands were tied, as GM refuses to acknowledge or except responsibility for the obvious defect in their steel frames and metal. Unless GM posts a recall or bulletin regarding the rust issue the dealerships hands are tied. Now at year 8 my truck looks as new as the day I bought it with only 68,000 miles. So as long as you don't look underneath! just 3 months ago I had my truck in to have my brakes done. The same service manager whom I know personally called to inform me my truck was ready for pick-up and asked me if I routinely drive my truck on the beach due to how bad the rust had advanced on the frame and entire underbody!! which of course I do not! something has to be done about this! as I cannot afford a new truck at todays prices. Nor should I have to after taking great "showroom" care of my truck. This will eventually lead to frames and/or underbody components failing during operation, causing serious bodily injury or even worse, death.
- Mays Landing, NJ, USA
At 40,000 miles rear axle had to be replaced
- Milwaukee, WI, USA
At under 40 thousand miles front U joints went bad and had to be replaced. Also caused tire wear on inside edges that required four new tires.
- Milwaukee, WI, USA
Submission from constituent re GM issues (full document not imaged). The consumer stated the check engine and traction control light illuminated. The #7 cylinder and head gasket were replaced. The right rear spring was broken. The vehicle was consuming excessive amounts of oil. The vehicle would accelerate, when the consumer was attempting to slow down and the number 1 and 3 cylinders were mis-firing.
- Morgantown, WV, USA
Spare tire hoist bracket broke and spare tire was swinging loosely under rear of truck. Further investigation revealed several stress cracks in bracket surrounding the bolt hole. If tire bracket would have broke off tire would drop to pavement and become a road hazard. Sources at dealer indicated they had no bulletins on this item but knew of some people who had lost their spare tires. I still have the parts.
- Manchester, MI, USA
- Dighton, MA, USA