10.0
really awful- Crashes / Fires:
- 18 / 0
- Injuries / Deaths:
- 33 / 1
- Average Mileage:
- 27,355 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall, I received a notice that my truck was recalled because of air bag defective air bags over a year ago. When will they be replaced?
- Midlothian, TX, USA
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to paradise Chevrolet (located at 27360 ynez rd, temecula, ca 92591 951-699-2699) three times. The dealer refused to repair the vehicle and told the contact to leave. The vehicle was not repaired. The manufacturer was also contacted three times and stated that they would call the contact when the part arrived in August. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
- Sun City, CA, USA
I bought my 2011 Silverado with only 36,000 miles on it, before it ever reached 40,000 the dash cracked in the corner of the passenger airbag, and now above the odometer. I'm concerned for the safety of myself and my family if the airbag was to go off and send shards of sharp plastic though the vehicle. I would appreciate GM recalling and fixing the issue that they are already aware of.
- Hitchcock, TX, USA
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Houston, TX, USA
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bacon auto country Inc., located at 1033 N jackson St jacksonville, tx 75766) where it was confirmed that the recall remedy parts were on backorder. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/13/17
- Jacksonville, TX, USA
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called premier Chevrolet of buena park (6195 auto center dr, buena park, ca 90621, (714) 868-4044) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Fullerton, CA, USA
Takata recall the dash is cracked in two locations, at passenger airbag and above the instrument cluster for no apparent reason. Vehicle is in excellent condition otherwise. There may be a safety issue due to the proximity to the passenger airbag.
- Dickson, TN, USA
Takata recall. For the past year plus, the dealer (paradise/Cadillac) in temecula ca. Has refused to repair the airbag and inflator on recall. My vehicle has been given high priority because of its age and high temperature where I live. I stop driving it because of fear for myself and family. It only has 24,500 miles in it.
- Sun City, CA, USA
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The franklin, nc dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Otto, NC, USA
"takata recall" airbag light takes over instrument information cluster.theres no information on when to be repaired or when the airbag will be replaced.2) dashboard cracked and growing near passenger airbag.I never used armor all etc...concerned about the wiring underneath.truck currently has 80000 miles.normal use
- Rialto,Ca, CA, USA
There is a crack on the dash that runs along the compartment housing the passenger side air bag. This crack could potentially tear the airbag upon deployment making it useless in the event of a crash. The dealership informed me this was a common occurrence and it could be replaced but that the replacement may crack due to body shifting during operation and sun exposure. Now the dash is beginning to crack in other places (stress fractures). Not sure when these cracks started whether the vehicle was in motion or stationary.
- Georgetown, SC, USA
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (tallahassee GMC, tallahassee, fl 32309) confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/24/17
- Tallahassee, FL, USA
Dashboard cracked around airbag
- Cameron, NC, USA
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. Additionally, the contact stated that the manufacturer's phone line was not working properly. The contact had not experienced a failure. VIN tool confirms parts not available.
- Panama City, FL, USA
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Pinehurst, GA, USA
Dash board is cracked around airbag. Airbag deployment would mean huge shards of plastic flying around cab. Potentially penetrating skin and eyes. Huge pieces. This is not safe.
- Gilmer, TX, USA
Dashboard cracking and breaking around airbag. Possible plastic shrapnel in event of airbag deployment. In my time of ownership exposure to elements has always been limited with use of covered parking or sunshade. Chemicals have never been introduced to the affected area.
- Fleming Island, FL, USA
The contact owned a 2011 Chevrolet Silverado 1500. The contact stated that while driving at 35 mph, the vehicle rear-ended another vehicle. The air bags did not deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to a collision center. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 185,000.
- Des Allemands, LA, USA
Took it to walker jones in waycross ga cause the light to the airbags was staying on. They hooked it to computer and said it was thermostate was the problem. Replaced it and the air bag light is still coming on. Only thing they want to do it fix everything else but the airbag.
- Blackshear, GA, USA
- Lockhart, TX, USA