10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,544 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My dashboard started cracking and I went to the dealer and got told it was only a cosmetic problem. I seen hundreds of GM trucks with the same problem. I always used the windshield sun shield and only cleaned it with a damped cloth as per manufacture's recommendation. As of right now I am scared that if the airbags get activated they will make the dashboard fall apart in a crash. All this projectiles could injure the driver and the passenger since they are sharp and could fly at high speed.
- Laredo, TX, USA
The dash has cracked at the top right corner of the airbag on the passenger airbag. Nothing was done to cause the crack. It wasn't there one day and then it was there the next day.
- Blountstown, FL, USA
The dashboard is cracked at the passenger airbag and directly above the instruments/steering wheel.
- Wakarusa, IN, USA
I have a 2011 Chevrolet Silverado 1500 that has approximately 44,000 miles on it and is garage kept. I have several cracks around my passenger side airbag which could pose a safety issue even though GM said the cracks will not.
- Wesley Chapel, FL, USA
Dashboard crack near passenger airbag. Safety issue in my opinion. Numerous other complaints not vehicle specific. Many Chevrolet dashboard issues. Facebook page dedicated to GM crack dash issues
- Austin, TX, USA
The contact owns a 2011 Chevrolet Silverado. The contact stated that while parked, it was noticed that there was a fracture on the front passenger side window above the air bag area. The vehicle was taken to the dealer who, diagnosed that the trim needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
- Okeechovee, FL, USA
The contact owns a 2011 Chevrolet Silverado. The contact stated that there was a crack on the dashboard. The contact mentioned that the crack was approximately six inches wide and near the instrument cluster. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
- Conway, SC, USA
The contact owns a 2011 Chevrolet Silverado. The contact stated that the dashboard developed a crack on the passenger side near the air bag. The vehicle was taken to the dealer. The technician stated that they would need to report the failure to the manufacturer before performing the repair. The failure mileage was 39,500.
- Stedman, NC, USA
I was driving into the parking garage at work to a parking spot. As I braked and slowed turning into the parking spot the truck accelerated and crashed into a concrete support beam. Airbags deployed and the truck suffered quite a bit of damages to the passenger side front end. I am unsure of speed at time of accident.
- West Melbourne, FL, USA
Backed into hay rake
- Washington, DC, USA
Once the vehicle is in park it is sitting up and after putting the vehicle in reverse and starting to drive the vehicle lowers to the ground. The vehicle pulls when driving and causes an additional pull on the engine and fuel system.
- Natchez, MS, USA
The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving approximately 15 mph, the spare tire detached from the vehicle. The spare tire rolled into incoming traffic and other drivers were forced to swerve to avoid an accident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000. Updated 09/02/14 the consumer stated the cable snapped off inside the pulley system. The tire hit the rescue hitch. The back of the truck jumped into the air. Updated 11/6/2014
- Pembine, WI, USA
First I went to open my front passenger door from the outside and the chrome door handle came off the truck in my hand. Approximately a week later, the driver door handle also came off in my hand as well. Both instances rendered the door inoperable from the outside of the vehicle.
- Dayton, TX, USA
The contact owns a 2011 Chevrolet Silverado 2500 hd. The contact stated that the frame was rusted and corroded. The vehicle was taken to the dealer where it was confirmed that the frame was perforated due to rust and corrosion. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 2,000 and the current mileage was 5,700.
- Middletown , CT, USA
Why is the cables supporting the tail gate two different lengths, one cable is loose when the tail gate is lowered and not supporting anything, I talked with my sales person and he told he talked with GM and they are not going to fix the problem, can you please give me some information on this, thank you very much.
- El Paso, TX, USA
- Panama City, FL, USA