I traveled mostly highway miles and after only 2 years the transmission would shift hard like slamming into the next gear or a u-joint was bad. I went to the dealer Lester Glenn Chevy for this and they told me we have a bulletin for it but that is normal for these trucks. They have excessive lash in the trans and differential. I told them well, why don't you fix the problem by putting in shims to make up for the lash. Well, it's not broken they said and I told them it is broken. I have a problem, it's under warranty, and you know it's an issue. Fix it, flush the trans and diff. Then check the slop in the transfer case and drive line. They said you're going to have to pay for that I said f*** you and walked.
I am not about to spend any money on a problem they knew about and didn't want to pay for. I worked in a dealership and I know the runaround game. I refuse to do business with a dealership like that. They knew about the issue prior to even releasing the vehicles - I guess it just wasn't cost-effective for them like the metal plate that should have been put into the fords to save lives from the cars exploding. I truly disagree with every car manufacture now. They build it to break and design it with parts so you have to go to a dealer to get it fixed. It is a monopoly on repairs and I can no longer stand it.
I traveled mostly highway miles and after only 2 years the transmission would shift hard like slamming into the next gear or a u-joint was bad. I went to the dealer Lester Glenn Chevy for this and they told me we have a bulletin for it but that is normal for these trucks. They have excessive lash in the trans and differential. I told them well, why don't you fix the problem by putting in shims to make up for the lash. Well, it's not broken they said and I told them it is broken. I have a problem, it's under warranty, and you know it's an issue. Fix it, flush the trans and diff. Then check the slop in the transfer case and drive line. They said you're going to have to pay for that I said f*** you and walked.
I am not about to spend any money on a problem they knew about and didn't want to pay for. I worked in a dealership and I know the runaround game. I refuse to do business with a dealership like that. They knew about the issue prior to even releasing the vehicles - I guess it just wasn't cost-effective for them like the metal plate that should have been put into the fords to save lives from the cars exploding. I truly disagree with every car manufacture now. They build it to break and design it with parts so you have to go to a dealer to get it fixed. It is a monopoly on repairs and I can no longer stand it.
- Matt T., Manchester, US