10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,867 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Mon Oct 8th, 5pm, my Chevy Silverado 2500hd diesel truck caught fire driving down a city road(approximately 30mph), with me, my 12yo daughter and her friend in it. The engine died, and I lost power steering and brakes. After wrestling the truck to the side fo the road, a passerby drove backwards in traffic to alert me that the truck was burning. If not for him, we might not have gotten out in time. Flaming fuel was dripping down from in the chassis, driver side, in front of rear wheel, approximately where the fueling receptacle was. The pool of burning fuel on the ground could not be extinguished. A passerby emptied a 15lb fire extinguisher onto the area, and was not able to stop the flaming leaking fuel. By now, it was leaking with the intensity of a small shower head. The entire truck burned to the ground rapidly. The truck was two weeks old, with less than 1000 miles. It was unmodified. GM, Chevrolet, and weseloh Chevrolet were utterly unconcerned, and unmoved by this disaster. They treated the incident as if I had wrongly complained that the floor mats didn't fit correctly. You can find a detailed description of what happened here: Https://bit.ly/2xfbyeb
- Carlsbad, CA, USA
Truck will to start in colder weather. Dealership told me diesel fuel has froze. Service writer told me that this was the fifth new durmax engine that has had problems and since the redesign of fuel pump the are experiencing this.there is nothing in owners manual telling to use fuel additive or when. I would like to no if they have a fix for this
- St Peters, MO, USA
- Lakeland, FL, USA