10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,433 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle stalled then would not start
- Bailey, NC, USA
While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and controlling the vehicle and trailer while coasting to the sholder was difficult. Fortunately it was early in the morning and I was only traveling 35 mph on a straight road, and no other vehicles were on the road. If I was on an interstate traveling 55+ mph or on a curvy road it would have caused an accident or worse. I was very fortunate. This was the first time I experienced this problem and hadn't received prior warning messages or lights. The truck would not restart and the truck and trailer were towed to the dealership. The diagnosis was a failed "Fuel Pump Control Module." After waiting several weeks the replacement Fuel Pump Control Module did solved the problem. I kept the failed Fuel Pump Control Module and is available for inspection. Please investigate thoroughly! I was extremely fortunate the part failed when it did and I was able to walk away unharmed.
- Frankford, DE, USA
The check engine light comes on at 27600 miles while driving and this not 1st time this has happend.once the engine light is on the truck then loses power detunning the vehicle causing the vehicles power to not be as strong as if engine is in limp mode.at 24000 mile truck went into shop for same issue and GM replace all injectors hoping this would be the fix..prior to 24000 miles at 23600 mile 1 injector was replace.I have now placed 3600 miles driven before light decided to come back on with all injectors replaced and now codes P1089, and now my truck is show number of codes including B1011, B1325 and U0164 both this truck with just shy 21000 mile and start to wonder why last customer may have traded his self
- Lakeland, FL, USA
Mon Oct 8th, 5pm, my Chevy Silverado 2500hd diesel truck caught fire driving down a city road(approximately 30mph), with me, my 12yo daughter and her friend in it. The engine died, and I lost power steering and brakes. After wrestling the truck to the side fo the road, a passerby drove backwards in traffic to alert me that the truck was burning. If not for him, we might not have gotten out in time. Flaming fuel was dripping down from in the chassis, driver side, in front of rear wheel, approximately where the fueling receptacle was. The pool of burning fuel on the ground could not be extinguished. A passerby emptied a 15lb fire extinguisher onto the area, and was not able to stop the flaming leaking fuel. By now, it was leaking with the intensity of a small shower head. The entire truck burned to the ground rapidly. The truck was two weeks old, with less than 1000 miles. It was unmodified. GM, Chevrolet, and weseloh Chevrolet were utterly unconcerned, and unmoved by this disaster. They treated the incident as if I had wrongly complained that the floor mats didn't fit correctly. You can find a detailed description of what happened here: Https://bit.ly/2xfbyeb
- Carlsbad, CA, USA
Truck will to start in colder weather. Dealership told me diesel fuel has froze. Service writer told me that this was the fifth new durmax engine that has had problems and since the redesign of fuel pump the are experiencing this.there is nothing in owners manual telling to use fuel additive or when. I would like to no if they have a fix for this
- St Peters, MO, USA
- Tamaqua, PA, USA