10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,457 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2000 Chevy Silverado truck. It has 57,000 miles and is in excellent condition. On or about July 09 2005, the power lock mechanism for the passenger door stopped working. The drivers side door still worked. I thought it might be a blown fuse but after checking all fuses determined that wasn't the problem. I felt that my key to the doors would allow access to the passenger side but it would not open. The key did work on the drivers side. The slide bar on the passenger side door also could not move thus rendering that door in a constant state of being locked. I became very concerned that a vehicle could be made with power locks and not have some system to manually allow the opening of the vehicle. If the vehicle were in an accident and the only way out was the passenger door the occupant could face serious injury or even death. I sent an E mail to General Motors customer assistance and explained the problem. I wanted to speak to an engineer to find out why a vehicle would function like this but was told that they could not honor my request and I needed to bring the truck to a dealer for repairs my stance is I do not trust some dealers and that wouldn't determine if the design has a major flaw. My vehicle might have been fixed at my expense but perhaps another owner might be having similar problems due to faulty designs which is a severe safety risk. I am requesting this matter receives a quick investigation before a serious injury or death occurs. General Motors does not seem to be concerned. I do not want to have General Motors to repair this truck until an independent study is performed. I will not allow any other passengers in this truck.
- Houston, TX, USA
Problems with steering, gas pedal sticks, speedometer rattles when it's cold, rear doors are hard to latch when it's cold, heating and ventilation system and lights blew out, speaker blewout. Cc: NHTSA
- Forest Park, GA, USA
While applying brakes from low speeds, the ABS system failed. As a result, the vehicle crashed into a building. No injuries were reported. The drivers side window had difficulty going up and down, the brakes were mushy, there was grinding in the rear due to rotor delamination, the door lock passenger side was inoperative, and the brake pedal goes to floor.
- New Castle, PA, USA
1. passenger side doors (front & extended cab door) do not shut tight. The ex-cab door does not lock when shut, it must be closed several times before closing. If it does not close tight, both doors will fly open. 2. wind whistles inside from the unsealed doors.-- 3. drivers side door, wind whistles in due to not being able to be shut sealed tight.-- 4. trailer hitch will not close. The lock is stuck in an open position.
- Northborough, MA, USA
The driver side tailgate cable broke, and the passenger side tailgate cable was hanging by some threads. Also, passenger door will not unlock, and there was a delay in acceleration. The tailgate cable was replaced with the same type that failed. The fuel gauge was not working properly. The fuel sender/ pump unit and actuator had to be replaced.
- Springfield, OH, USA
On driver's side door a pin going into the door hinge kept breaking off. Vehicle failed inspection because of this defect. Door pin drops whenever the door was being opened.
- Union, ME, USA
Rear passenger doorts on Chevy Silverado extened cab do not lock completely in temperatures below 30 degrees until heat is distributed in the cab. Have been unable to get an explanation from any General Motors experts or resolve the problem. I contend that it occurs because both the top & bottom latch's are made of plastic/pvc material which presents a poteial safety hazard if weight is applied against the doors, hit by another vehicle etc. The indiacated date below is only one of several days since 2000.
- Jacksonville, NC, USA
Tailgate cables broke while standing on tailgate loading materials-no injury (July 2003). Left front day time running light blew and burnt the socket. Have seen numerous other same models with same problem (2001). Back passenger doors on the extended cab do not fully lock during 30 degree weather and below until the interior heats up. (Dec-Feb 2000-2004) left front wheel hub bearing is defective after 38,000 miles. (Dec 2004)
- Jacksonville, NC, USA
Rear doors do not close when cold temp; rear brakes lock on ice; steering column squeaks when turned.
- Billings, MT, USA
Problem #1 truck has a "vibration" since purchase date. Dealer checked the balance of the tires 4 times and found them out of balance, tires were then balanced and rotated. But the "vibration" still existed. Service manager stated that this was a problem I would have to live with. Manufacture states all trucks have "vibration. Problem #2 the rear door will not latch after being opened in freezing weather, the front door will not close completely as it latches to the rear door. The doors can be closed completely after the interior has been warmed up enough for the locks to thaw, about 5 miles of travel with the heater running.
- Ridgeville, SC, USA
Both rear side doors would not close properly in cold weather. Dealer notified, and was unable to correct problem at this time. Feel free to provide any further details on this matter.
- Meriden, CT, USA
Truck has a "vibration" that the dealer can not correct. Feels like a tire out of balance. Tires balanced and "vibration" is not as bad, each time tires are balanced they are found to be out of balance. Service manager has told me that "I would have to live with this". manufacture says "all trucks have this vibration". the rear left door will not close in freezing weather till the truck has been ran long enough to warm the interior, (about 5 miles),since the front door latches to the rear door it will not close completely. Service manager at dealer states he has not heard about this problem.
- Ridgeville, SC, USA
Rear doors would not close/latch properly during cold weather. Dealer/manufacturer notified, and problem still unresolveed. The dealer replaced the latches and the problem was solved.
- Blair, NE, USA
- Brockport, NY, USA