3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,000 miles

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problem #1

Sep 252004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 37,000 miles
2001 Chevrolet Silverado has broken tailgate straps and I was informed by GM to call my local dealer immediately and have them replaced. Kool chevorlet of grand rapids would not honor this, and told me I would have to purchase them. When I asked what happens if it false off they said it was GMC problem.saftey is obviously not a concern here.I called to make a appointment like my GM documentstated and they stated that I would have to purchase the straps and stated they would still have to be replaced because they were defective.

- Belmont, MI, USA

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