The contact owns a 2010 Chevrolet Silverado. While attempting to remove the spare tire from underneath the vehicle, the spare tire failed to move. As a result, the contact had to fracture the wire cable that held the tire in place. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.

- East Burke, VT, USA

The contact owns a 2010 Chevrolet Silverado. The contact stated that the dashboard was cracked near the passenger side air bag. The vehicle was taken to a dealer. The technician stated that the dashboard needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 27,000.

- Covinia, CA, USA

The dash is cracked on the passenger side next to the top left corner next to the passenger air bag panel. My fear is if this air bag is deployed shards of plastic will become shrapnel and injure my front seat passenger.

- Baytown, TX, USA

Noticed a crack on dashboard next to the upper left corner of the passenger side airbag. A few weeks later noticed another crack in the dashboard next to the lower left corner of the passenger side airbag. My concern that if the airbag deploys it could be punctured by the sharp edges of one of these cracks. Would like it replaced at no cost to me due to faulty design.

- Nacogdoches, TX, USA

Dashboard is cracked. Truck is always parked in the garage. This is unacceptable.

- Florence, MS, USA

I have a 2010 Chevrolet 1500 pickup truck and after returning from lunch noticed the spare tire hanging loosely on the underside of the truck bed. After trying to use the jack handle to tighten it back up which failed I lowered the tire via the jack handle and proceeded to view the hoist. The hoist is held up by a single bolt to the undercarriage. I removed the bolt and found that the metal surrounding the bolt had several stress cracks and 2 new fractures. I removed the unit and have it currently. I called a dealer and asked if they had any issues with the hoist and they said they had not but a couple of people had lost their spare tires. I took the unit to the dealer and they said no bulletins were out on this issue and could not help me. I think GM has a safety issue with this part (25974843) as it was replaced in 2013 with 20870067. If this bracket fractures completely the entire 100 lb tire will drop down off the back of the truck and become a serious road hazard. I would be happy to send the unit to you for analysis.

- Manchester, MI, USA