4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,250 miles

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problem #4

Jul 122024

Silverado 3500

  • miles
Driving home from work 7/1/2024 approx 5:15PM Smelled burning smell, no noise or dash lights, thought it was another car. 1 minute later, heard a thump from under hood and "Charging System Failure" came on dash. Decided to take to Chevy dealer, which was 5 minutes away. Within next 2 minutes steering failed. As I came to next intersection, brakes failed, went thorough red light, luckily not hit by another vehicle. Coasted to stop and called tow service.Engine was still running until I turned it off. Had towed to local Chevy dealer. AC compressor had locked up, broken belt. Steering and brakes failed. Dealer agreed both failed, but would not list the brake failure on the invoice. I was originally invoiced $2900 to repair, even though truck had only 29244 miles. That was reduced to $1160. Was told it was 2 months past 36 month warranty. Engine was still under warranty, but AC, alternator, power steering and brakes, was not, . I had contacted GM which originally told me they would reimburse me for repairs and would mail me a check, I have the email. When check did not arrive after 2 months, I contacted my case worker again via email and phone. Could not get a response after about 6 attempts. When I called and finally got another person, I was informed they had changed their mind.

- Greenwood, SC, USA

problem #3

Nov 012021

Silverado 3500

  • 49,000 miles
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated while driving at approximately 45 MPH, the brake pedal was depressed and extended to the floorboard, and the vehicle almost crashed into the rear of another vehicle. The contact later discovered that the rear driver-??s side brake pad had been ejected from the vehicle. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. Additionally, the contact stated that the transmission erroneously shifted out of 4-WD while driving. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 49,000. The VIN was not available.

- Sterling, AK, USA

problem #2

Oct 072021

Silverado 3500

  • 35,000 miles
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at various speeds and attempting to depress the brake pedal, there was an abnormal sound coming from the brakes. There were no warning lights illuminated. The vehicle was taken to a local dealer where the brakes were replaced; however, the failure persisted. The local dealer advised the contact that it was a common manufacturer defect and that she needed to wait until parts became available to replace the brakes. The contact stated that the local dealer had not returned her call. The contact reached out to the local dealer recently and was informed that the vehicle was no longer under warranty and that the brakes could not be replaced free of charge. The contact also stated that while turning to the left or right, there was an abnormal sound coming from the tires. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

- Orlando, FL, USA

problem #1

Oct 102010

Silverado 3500

  • 1,000 miles
I got my truck in may and after two months the battery went completely dead without warning so had dealership tow it to service kept two weeks said it was battery. Now same thing happened again. Called roadside assistance from phone because on star wouldn't even work. They come out and jumped it. The jump started truck but now parking break won't release and I have a service light issue, , still waiting for Chevy to open to have it towed again. Is anyone else dealing with problems? I was told by the dealer last time that the rocky ridge additions are.

- North Vernon, IN, USA