10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
6,250 miles

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problem #4

Oct 252002

Suburban 4WD 8-cyl

  • Automatic transmission
  • 25,000 miles
1999 Chevrolet Suburban. As of 4/28/04 with only 47K miles, A/C compressor defective & dealer will not replace in spite of several attempts to repair before warranty expired, as soon as 3 months after purchase in October of 2002. Replaced brakes 3 times at our expense. Dealer (bob neill Pontiac in winston-salem, nc refused to repair under warranty), steering problems, attempted repair, again at our expense. Replaced door locks and window mechanism's at our cost. Total piece of junk. Will never buy from bob neill Pontiac in winston-salem, nc again & will never buy another GM product. Just bought entire fleet (6 trucks) from Chevy. Dealer N kernersville, nc). Waiting with baited breath for the entire lot to break down. Completely disgusted with GM.

- Winston Salem, NC, USA

problem #3

Jan 012003

Suburban 4WD

  • Automatic transmission
  • miles
Windshield wiper faulty and the brake booster system failed. The wipers will work but than all the sudden stop. The brakes completely went out and the vehicle had very little brake capablility to it. I talked to GM manager jack cunningham on 082903 and he said that a recall has been issued for faulty wipers on years 1994-1997. He did not address the brake problem. Jack said that under the special policy that if my vehicle had the same problem as the recall, GM would honor the recall. I called ed bozarth service and chris needed to verify from jack that this repair would be covered. Chris as well as myself has not yet received a call back from jack at 866 942 4368 X 48470. I called the GM customer service 800# and they said this year is not covered under the recall. I explained to them that I talked to jack and what he said. They commented that they did not want to go over his head and transfered me back to his audix.this needs to be recalled for the faulty wipers and the brake system needs to be investiagated, because these are safety issues and need to be corrected. Thank you

- Topeka, KS, USA

problem #2

Mar 101999

Suburban

  • miles
Radiator was replaced. Also, brake master cylinder was replaced. Transmission was leaking, and steering wheel rotation sensor (evo) was replaced, fuel tank sender pump unit was replaced, and the alternator was repaired. Middle seat belt buckle won't lock.

- Alatenda, CA, USA

problem #1

Apr 011999

(reported on)

Suburban 4WD

  • Automatic transmission
  • miles
The brakes are squealing very loudly, indictating the rotors are getting hot.master cylinder was replaced at approxmatley 5806 miles because brake fluid was leaking. Then front brakes were replaced at 9000. Also need to be replaced again at at about 13,000. Dealer claims the vehicle is too heavy for the brakes.

- Pleasantville, NY, USA