2.7
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,956 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer states that the vehicle would down shift without warning. Dealer notified.
- Saint Louis, MO, USA
I was driving on the highway at 60mph when the vehicle went from 60mph to 30mph all of a sudden. Once I was off the highway the vehicle wouldn't drive over 30mph. I took the vehicle to a local dealer who informed me that the transmission needed to be replaced. The vehicle is maintained properly and the transmission fluid isn't scheduled for changing until 100,000 miles. However, I check it when gasing up. The fluid is never low or burned. So the transmission suffered major mechanical failure before the fluid was even scheduled to be changed. The vehicle has 77,000 miles on it and the manufacture stated they wouldn't replace it. I don't pull trailers or boats with my vehicle. So I beleive there was a flaw with the transmission when it was purchased. When I spoke with other surburban owners with the same model and year they stated that they also had concerns about their transmissions. However, they hadn't yet experienced full system failure as I have. Luckily, when I was on the highway no one was behind me. Had they been that individual or myself could have been injured or killed because the vehicle went from 60 to 30 all of a sudden. I've talked with customer service reps and managers at GM who didn't care about the potential safety hazard on these vehicles even when properly maintained or the fact that thay had a customer who spent 48'000 dollars on a vehicle that would need a new transmission after 3 years.
- St.Louis, MO, USA
- Machesney Park, IL, USA