3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,505 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I had my chev. Suburban 1500, yr. 2001 in for the 60,000 mi. Service and a new fuel filter was replaced according to the needs. I had problems right away with fuel being below 1/4 tank. It was stalling out. No low on fuel light came on, but the service engine soon light did. That was at 1/8 of a tank. It felt like I was going to run out of gas. I reported it immediately to the oil can henrey's were the service was preformed. They manager gave me a fuel additive. Didn't work. If I got to 1/4 tank it would do the same thing. It was recommended to me that I have a diagnostic check at the dealer. They replaced the filter and siad it was a defect. The problem is still present, it has been 7 months, 2 fuel filters, 2 sensors, and I still have a problem. I have to take it back again, and I took in the recall sheet that is still under investigation on my make and model. And also the last time I was not able to fill my whole tank. It would only take about 18 gal. And shut off. All the symptoms are what is discribed in your investigation. Please contact me.
- La Center, WA, USA
Fuel gauge was defective. When the tank was full it registered half, and when it was half it registered empty.. consumer ran out of gas twice. Manufacturer stated no complaints or recalls on this matter were found.
- Oakfield, GA, USA
We bought a 2001 Chevy Suburban, brand new. Since we owned it, the air conditioner motor failed the first month, front left shock pops when turning, driver's seat warmer doesn't work (possible faulty switch), the 5.3 liter engine knocks and pings like crazy even when using 93 octane fuel on a steady basis. The front passenger seat was found to have cracked seat rails but dealer had no replacement rails, have to order them. Gas gauge doesn't read right (when on the red line it still has 6 gallons in the tank or 20% fuel left) the thing is a piece of crap! GM didn't give a darn either. If you call to complain you get the run around. This is their top of the line passenger truck (Suburban lt) and definitely not something they should be proud of. I definitely will not buy another, my parents just bought a new Ford Expedition since they saw all the crap breaking on this thing. Other friends have also not GM after seeing first hand my brand new lemon. Another friend of mine is on his 3rd replacement motor for his camaro window. He bought ac delco motors each time and they all stopped working within one year. All of these products, including my Suburban are being made in Mexico I just found out. I think that they must have a big problem with quality control down there or their sampling size is nil. Well I hope GM has made a bundle of profits off nafta because they've definitely lost at least 7 sales that I know of due to my $40,000 piece of crap. I wouldn't recommend this car to anyone. I have heard of others complaining of the same pings/knocks in their 5.3 liter GM engines. Does anyone know of a class action lawsuit regarding this? oh and the emergency brake is way too loose.
- Miami Beach, FL, USA
- Pataskala, OH, USA