10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
28,977 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 082008

Suburban

  • 141,000 miles
24 hours previous the driver side window switch made a clicking sound. The car then caught on fire at the door, burning to the frame.

- Cypress, TX, USA

problem #6

Aug 152005

Suburban 8-cyl

  • Automatic transmission
  • miles
Consumer owns 2001 Chevrolet Suburban. Two of the electrical motors had gone out on the power windows, two separate windows. She took vehicle a garage T to have window motors replaced, and the mechanic called the dealer for parts, and was told that the motor was already on back order, she said that this showed her that she was not the only one having this problem. Also, had a problem with electrical locks, they failed. The driver's door will open automatically but the other doors have to be opened manually. The front doors had exterior locks, and one could unlock them from the outside. But, the rear doors did not have exterior locks. She had to reach them from the front to manually unlock the rear doors to get in from the outside.

- Turlock, CA, USA

problem #5

May 172001

Suburban 4WD 8-cyl

  • Automatic transmission
  • 4,368 miles
While driving or idling the electrical system shut down intermittently and caused the vehicle to stall. The vehicle was taken to the dealer, and the dealer replaced the electrical system, but the problem recurred. The dealer still was unable to determine the cause of the problem. The rear floor plastic plate had broken, the left rear window motor was inoperative up and down, the driver's side seat was coming apart by the door, seat track had broken, the right front seat belt shoulder strap sometimes tightened up, there was noise in the rear end had a harmonic vibration, the right second window would not go down, the passenger side seat belt in the front locked up right front retractor locked, the rear passenger side door squeaks really bad, the molding for the rubber coming off, and passenger side front light had come out.

- California, MD, USA

problem #4

Mar 012003

Suburban 8-cyl

  • Automatic transmission
  • 38,470 miles
The vehicle displayed a loud noise that sounded like a muffler and or vacuum. The vehicle was taken to the dealer in which they had taken diagnostic tests but wasn't sure what the problem was. They then stated that there was a known problem with the intake system in which air would surround the engine. The problem seemed to worsen each time the vehicle was in motion. The right front window was inoperative due to the motor going bad.

- Woodsfield, OH, USA

problem #3

Jan 192004

Suburban 4WD 8-cyl

  • Automatic transmission
  • miles
Electrical: If key is turned to accessory; after approximately 10 minutes the battery is drained and car will not start. This has been going on for 3 years even with a new battery replacement. Also, frequently the clock display will be on the wrong time and lights flicker when using the power windows.

- Lynn Haven, FL, USA

problem #2

Apr 012003

Suburban 8-cyl

  • Automatic transmission
  • 19,000 miles
There was an engine knocking problem. The dealer and the manufacturer were contacted. The consumer was given a letter that certified that the manufacturer was aware of this problem, and the vehicle was okay to drive. The consumer disagreed, and felt the vehicle was not safe. There was a noise, rubbing sound when the brakes were applied. There were knocks during the initial start of the day, and the window was noisy while operating as the regulator cable was loose.

- Lake Havasu City, AZ, USA

problem #1

Sep 102001

Suburban

  • miles
Vehicle has shut off several times while traveling at highway speed. After coasting to the shoulder and several attempts, the truck restarts. The truck also sputters during acceleration. The dealer has replaced the crankshaft sensor several times and has replaced four warped rotors that caused the brakes to be spongy. Two of the power window motors have been replaced due to inoperative windows. The oil level in the truck drops between (frequent) visits to the dealership. The low oil indicator light first illuminated when the truck had only been driven 3900 miles. The dealership can't find a leak.

- Upatoi, GA, USA