10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
4 / 1
Average Mileage:
50,882 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Chevrolet Suburban:

Unsubscribe any time. We don't sell/share your email.

problem #2

Jun 292005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 31,663 miles
Was pulling a travel trailer when the stock hitch receiver broke off causing me to lose control of my vehicle, causing a death, and multiple injuries to the whole family. Vehicle was totaled.

- Hubbard, OR, USA

Add Complaint
problem #1

Jun 012006

Suburban 4WD 8-cyl

  • Automatic transmission
  • 70,100 miles
I have a 2002 Chevrolet Suburban. This year I purchased a new travel trailer to be towed by the Suburban. After hearing other stories about hitch failure I inspected mine and noticed the welds were cracking. This was after the second trip towing the trailer, and a good thing I checked before our next trip. Any way I called the dealer, even though our warranty has expired, and they said they knew nothing about it, and there was nothing for them to do about it. I ended up buying a new putnam hitch to replace the oem one. I think GM should reimburse me for replacing their faulty part.

- Valdosta, GA, USA

Add Complaint