10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,420 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Chevrolet Suburban:

Unsubscribe any time. We don't sell/share your email.

problem #4

Nov 032004

Suburban

  • Automatic transmission
  • 33,981 miles
We had to have pinion & side bearings replaced and they reconditioned differentials. This is a family vehicle that does not pull horse trailers or a boat!

- Tampa, FL, USA

problem #3

Apr 092003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 12,700 miles
Driving on freeway along carpool lane when the car ahead of us stopped to move to the next lane and we all had to stop. I had a good distance from the vehicle in front of me when I hit the brakes. The brakes went all the way to the floor(literally) but still didn't stop until I crashed into the car in front of me. The ABS brakes feels unusual. I also hear a clanking sound on the differential every time I have to decelerate and go back to normal speed or just moving from "park" to "reverse" or from "neutral" to "reverse".

- Union City, CA, USA

problem #2

Dec 202002

Suburban 4WD 8-cyl

  • Automatic transmission
  • 15,000 miles
This vehicle has been to a dealer for the 2nd time now to rebuild the front differential and it has only 22000 miles on it.

- Lino Lakes, MN, USA

problem #1

Oct 252002

Suburban

  • miles
There is a grinding noise and a vibration coming from the bottom of the vehicle when slowing down. Took to dealer and dealer will replace the differentral.

- Morgan Hill, CA, USA