10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 21 / 0
- Average Mileage:
- 94,036 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Service air bag popped up on display. No damage had been done and it showed up one day but then it would go off after I started driving through the neighborhood at low speeds. Next time I turned it on it wasn't on the dash at all. It came back the next day and then it has not turned off at all while the car is on. Was not sure if there were any recalls on it but none were found. In the past both of my Subaru has this same service sign pop up and both were recalled.
- Boca Raton, FL, USA
Service airbag light is on.I just purchased the Suburban.
- Manito, IL, USA
The contact owns a 2003 Chevrolet Suburban. While driving 10 mph, the brakes failed to respond. Another vehicle, traveling approximately 50 mph, crashed into the contact's vehicle. The air bag failed to deploy. The contact sustained minor injuries. The contact stated that two passengers in the other vehicle sustained major injuries. A police report was filed and medical attention was received. The vehicle was not repaired or diagnosed. The manufacturer was not notified of the failure. The failure mileage was 50,000.
- Culpeper, VA, USA
I was driving my friend to work in ok 4/30/14.. I have no recollection of what instigated our head on collision but I have several injuries, had to cut out of the dashboard and airlifted to ou medical ctr. In ok city.. shattered ankles/feet, broken neck including sustainable facet disruption that is permanent and 8 broken ribs combined both R & L due to severe impact with out any airbag deployment. Asherbridgecrash.com and I was in the white Suburban.
- Las Vegas , NV, USA
The contact owns a 2003 Chevrolet Suburban. The contact was starting the vehicle when the air bags deployed independently. The vehicle was towed to an authorized dealer where they were in the process of diagnosing the failure. The vehicle was not yet repaired. The failure and current mileage was 124,000.
- Silsbee, TX, USA
2003 Chevy Suburban 4WD rollover resulting in roof compacting and seat belts failing, 3 major injuries;: all wearing seatbelts: Driver: Road burn, cut's, bruises, broken rib. Front passenger: Severe, traumatic brain injury, C2, stage 3 spinal fracture. Window's broke out & car landed on right arm resulting in elbow dislocation, fracture and muscles torn from the bone; broken rib. 2nd seat passenger: 1/2 thrown out of the car sustaining 3 spinal fxs, rib fx., scapula fx. And road burn. 3rd seat passenger: Thrown from the vehicle into the fast lane on oncoming traffic. Sustaining head injury, bilateral collarbone fracture's, scapula fx. And road burn. Chevy Suburban's cannot withstand a rollover and Chevy was aware of this. We have not been given our constitutional right to a court trial. Impeach obama obama & his circus for defying our U.S. constitution!
- Burleson, TX, USA
The contact owns a 2003 Chevrolet Suburban. Ever since the vehicle was purchased, the air bag light continuously flashes. The contact attempted to return the vehicle, but was unsuccessful. The current and failure mileages were 120,722.
- Greenville, SC, USA
Vehicle: 2003 Chevy Suburban crash: As vehicle was slowing down to an approaching intersection with a stop sign (in a neighborhood) speed limit approx 25, the vehicle suddenly accelerated to high rate of speed (cruise control activated) causing driver loss of control, vehicle left the road hitting a mailbox, telephone pole and final impact (T-boned) with a parked Ford F150 extra cab pickup truck sitting in a driveway with a lawn trailer attached. Suburban engine continued to accelerate after impact pushing both vehicles (and the trailer) approximately 50 feet. No air-bag deployments even though front bumper was in the interior of the pickup truck and seat belts did not lock or hold. Both vehicles total loss injuries: All 4 passengers in the vehicle sustained minor injuries driver - broken nose from mirror knocked into the vehicle from impact with telephone pole, severe chest/abdomen bruising contact with steering wheel, multiple cuts and abrasions from flying debris & glass. Passenger back left - cuts & abrasions from glass & debris and bruising front passenger - deep tissue/bone bruising on both legs, and right knee, bruising on both arms and chest. Passenger back right - bruising on knees and feet.
- Douglasville, GA, USA
The contact owns a 2003 Chevrolet Suburban. While driving 65 mph, the contact heard a loud noise inside the vehicle and the service air bag light illuminated. The vehicle has not been diagnosed by the dealer. The engine size and # of cylinders were unknown. The current and failure mileages were 55,000.
- Hazelpark , MI, USA
Nonmoving air bag deployment upon engine start. 2003 Chevrolet Suburban Z71, VIN: [xxx]vehicle mileage: 37,802. We loaded the children (four children under three years of age) into the vehicle while parked in the garage, and I pulled the vehicle out of the garage and onto the driveway. Then, I turned the engine off to wait for my wife, while she gathered a few final items for our picnic. Within a short time, my wife opened the rear lift gate to place a stroller in the rear of the vehicle (this cannot be accomplished with the vehicle inside the garage it must be pulled out onto the driveway, at least partially, in order to accomplish this task). My wife entered the vehicle and sat in the front passenger seat. I was already in the driver seat with the key in the ignition and the transmission in park. I turned the key to start the engine and experienced an immediate deployment of all four airbags installed in the vehicle (steering wheel, passenger dashboard, and side-impact bags on the door-side of both the driver seat and front passenger seat). Updated 07/16/02012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Overland Park, KS, USA
2003 Suburban air bags deployed when engine was started.
- Overland Park, KS, USA
Vehicle was in an accident at 5000 miles, and now the air bag light keeps coming on. Chevy fixed it 3 times, and it still keeps coming on. The last time, they replaced everything to do with the air bags. At first GM said the air bag defect had nothing to do with the accident that it was a manufacturers defect, and now they say it is because of the accident. It is very unsafe. In addition, the passenger and middle front seatbelts require an extension because they are too short, and so it is unsafe.
- Eagar, AZ, USA
The dealer has made 21 attempts to repair the airbag, however the light continued to illuminate. GM agreed to replace the vehicle for a mileage fee.
- Tampa, FL, USA
- Mansfield, TX, USA