this was brought up to the Chevy dealor before the warranty expired and the dealor informed us that it was nto covered by warranty and that there was no recall either. At that time the needle was just jumping and got stuck at a certain speed but would go back to almost zero occasionally. We had our "non" dealer look at it and he made not on his service invoice. the Chevy Dealer also had made a note about this issue. So after a few months and after the vehicle's warranty has expired the whole dashboard stops working. Now we take it back and they will replace it for $500.00, too much because our "non" Dealer mech. will do it for $350.00. No brainer here, right? Since it was not under warranty why should i pay more for something that should have been covered in the fiorst place!

Fast foward a year or two and we now get a recall, well sort of it is a reimbursement for replacement for the speedometer instr cluster, however there is a catch. since the dealer did nto do the job and we did not have it replaced before the warranty was up even thhough we had documentation that it was defective before the warranty was up they would not honor it.

NEVER will I ever buy another Chevy or General Motors product, EVER! this is not the only problem that we had with this vehicle. But since it is only one problem at a time we have to deal with each and it is not considered a LEMON.

The speedomter first started jumping around not giving correct reading but then go back to working. Now the speedometer shows going 110 while backing up and if passing a car it shows a decline in mph.!!!!

This vehicle has been nothing but a nightmare....drivers side door electrical, heater and a/c work then not work, speedometer, electric seats and heaters come on and off. My father was a Chevrolet Dealer for over 30 years...born and raised around Chevrolets. Doubt I will own another...Owned a 91 Suburban,96 Tahoe,99 Suburban, 2005 Crew Cab Silverado, and this 2004 Suburban. They all had issues ( one or another )...each time I would get pissed and trade for a Toyota ( never had one problem) . Missed the dependablity of my 2004 Sequoia, 2005 Avalon, 2002 4 Runner....no problems, noise, dependable, and cheaper to own and run!!!!! Why can we not make these type of vehicles. The thing is GM will not even stand behind there product.

The problems seem to be happening with over 80,000 miles and at the cost of the customer because warranty only good to 70,000 miles. I am the 2nd owner of my Suburban and it has been babied. If I trade it or keep it ...It has to be fixed. Looks like at my expense. It is sad to say but GM looses more of repeat purchases for this reason. I want a product of value and a company that will stand by its product. GM is not one of them.

Tolerated the problem for about 2 months then decided it was not worth a speeding ticket. Called the dealer who services our Suburban, and the service adviser informed me that this is a CHRONIC PROBLEM for 04 Suburbans/Tahoes. He went to bat for me and got GM to cover the parts and I paid only the labor which was still $130, but better than the $500 total.

Friends have and 04 Suburban as well whose speedometer quit at 86k miles, and they were socked $800 to have it repaired.

When GM knows they have a chronic problem on $45,000 vehicles, the really need to take care of the problem and the customers.

One day, the speedometer stopped reading accurately, moving up to 95 mph (the carpool kids loved it--"You're going 95 mph!")

It stopped working altogether the next day, I made an appt, and 2 days later, it worked again. En route to the appt, the speedometer was off by 10-15mph (compared to the Garmin reading.)

The dealer told me I was out of the time/mileage (111k) window to have it fixed but "there have been problems noted with the speedometer in the past." I'm getting it repaired this week, after the part comes in...$510 later. Ugh.

Their is a campaign from Chevrolet to cover the repair, check with your chevy dealer. The mileage I have, was more than the mileage perimeters, of their Campaign. And the fact that I wasn't a regular customer to the dealer, they wouldn't "Good Will" it. I, also was quoted $450 for repair. 1st to go out was the battery gauge, then the speedo would work intermittently, now the fuel gauge quit. Thats it, I have to bit the bullet. By the way, If your a good regular customer to your dealer, (definition of: " a good regular customer" is: someone who has ALL work done at the dealer, NOT JUST WARRANTY) he might "Good Will" the repair, or split the cost, if over perimeters. I was a Lincoln Mercury service manager.