6.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Chevrolet Suburban:

Unsubscribe any time. We don't sell/share your email.

problem #1

Apr 152005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 13,000 miles
The steering column U joint that connects to the steering box has loosened causing a clunking in the steering wheel. The U-joint has not failed as of this time, but a failure or binding could easily result in the loss of control of the vehicle. The dealerships are aware that there is a common problem with this part and offer a "grease kit" to remedy the problem. However, grease will not take the play out of a loose U-joint. This is a cover-up remedy to make the looseness less obvious. The dealership wants over $300 for a replacement part alone and claims it is a restricted part since it is part of the energy absorbing system in the event of a collision. The looseness was first noticeable with only 13000 miles on the vehicle. The problem has continued to worsen since first noticed.

- Vienna, VA, USA

Add Complaint