I have a 2005 Chevy Suburban 4X4 and within the first 14,000 miles it has started to engage into 4W lo while driving on the freeway, in reverse, going 25 mph in residential neighborhood(this is a gear that you cannot drive over 15mph in). Needless to say that shellworth Chevrolet located in vacaville, ca has been trying to fix the problem for over 25,000 miles and over 6 times in the shop. They have been unsuccessful with the last time it was in the shop unwilling to do anything for me. It has even been towed into their shop on one occasion. They no longer want to provide me with service, told me to file a complaint with GM for a buyback purchase and shoed me off. GM says it is not eligible for the buyback program probably because of all the false and inaccurate information the service writers have documented on the work orders. I have asked to speak to GM district manager who has made this decision and he has declined to speak to me, as well as the service manager at shellworth has not returned my last 2 phone calls. The law states that they either fix my vehicle to a working order or give me a replacement vehicle. They are not doing either. On Oct. 31 after arguing with them because they didn't want to handle the issue that time either they decided to go look at a different bulletin and found something, so they replaced some parts and released the vehicle to me. Since then the light has came on 2 times which is the start of the process in which it then engages to 4W lo all by itself.

- Dixon, CA, USA

The driver and passenger's side mirrors failed. The objects appeared far away than normal. This caused poor visibility. The vehicle had a tow mirror package. The consumer took the vehicle to the dealer for inspection, and the mechanic determined that this was a design flaw from the manufacturer. The mechanic informed the consumer that the mirror could be replaced, but the driver had to pay for it. The four wheel drive light had come on.

- Fairfax, VA, USA